GoGreen Pest Solutions

Good product-​terrible customer service. It is difficult to schedule an appointment for treatment and you can hardly even get a hold of someone to speak to without making numerous calls. The technicians are not thorough and rush the job. As expensive as it is @$ 100/​quarterly you’d expect decent service at the least. THE ONLY reason we may follow through with our final scheduled treatment is because of the absolutely amazing service we’ve received from their supervisor Ricky Tims. He does an amazing & thorough job!!! If the company trained their staff based off of his work ethic then they’d probably take off in business. Ricky is the only technician we trust.

HORRIBLE product and even worse customer service. This company is shady so buyer beware! We were charged for a service that was never rendered. I was told that the technician came out to do our house but I was home the whole day and never heard much less saw anyone. There was nothing left by the technician saying someone had been by or even a phone call to find out about getting in to our locked backyard or doing the inside. I was not told beforehand when our what day they would be coming. When I called their office I was put on eternal hold with the theme song to Top Gun playing on a loop. This lasted for almost 15 minutes before I actually got to speak with someone. The girl, Josette, who handled my call was rude and dismissive. I was told that I was the one in the wrong and they can pretty much do what they want because I signed a one year service agreement. Stupid on my part. To top it all off, their product that they put down doesn’t work AT ALL. I would be a little more forgiving had the customer service been up to par. If this is how they treat their customers then I can see why they have to rip people off to stay in business.

Half of a star to collect on. Services never rendered. They left flyer on door. They missed appt time n I had to leave. The flyer says they r sorry they missed me
Now they have filed huge bill on my credit
Still have bugs
However biggest cockroach in my life is this go green.
One star for collections n people saying they would get rid of Bill n they were sorry
So for services not rendered they get one star

Needless to say I did a review a month ago and to this day still have not had a resolution as a matter of fact they’ve proceeded to come out without our knowledge prior and leave a tag on our door saying service was done (even though I verified my auto pay was cancelled and no service until issue resolved) and they proceed to take $$ out of our acct. last week I was told I would receive a callback form manager no call! (SHOCKER!) as well as I recieved an invoice for future service the other day and called about it as well as why I didn’t get a call last week. I was promised a call by the end of the day on Tuesday and never received one! I am beyond livid with this company actually now I’m looking into further actions!

worst service, never ever get a service with them, one guy came knocking the door offering some deal, i was little unlucky on that day accepted the offer, later they scheduled for pest control and one guy came and just did some treatment for just 5 minutes for a 2500 sq foot house, now you can imagine the type of service they have done, after 2 days i found more roaches and pest in my house than ever before, please never get a service with them, i would like to give a zero star if Unilocal provide one!

I don’t know what kind of training the reps receive! Had a pushy sales rep come to my door insisting on spraying my house the next day. He asked my to open my garage which I thought was strange. After I told him I would have to consult with my boyfriend he insisted I call him right away and asked if I minded if he come in for a glass of water!!! I would never consider hiring someone with that approach.

This company is awful. They first come door to door selling in our community which is private and states before you enter our gates no soliciting. Reluctantly because we needed the services and after some reviews we read online from google because they were not any Unilocal reviews yet we signed up. They came once for the initial service and my problem got worse I called again and nobody came so kept calling before finally getting a call back because they don’t know how to answer the phone and I told them to cancel my contract and I would not use their service anymore. I asked to be sent a bill for the charges I would have to pay which I never got. I now got a call from an employee with the company saying he went to spray my now vacant house realizing its vacant and asked what to do. I told him the same thing I do not want any other services from you. I will also be calling the BBB because they obviously don’t know how to read a sign or keep their word even though it’s written in their contract! Never ever use this company! I have now used Orkin and we are much more satisfied.

I have not had the opportunity to utilize the services provided by this company. However, I am writing a review because they came door-​to-​door in my neighborhood. I have a «no soliciting» sign and pointed it out to the young man who rang my bell. He told me he was a «road coordinator» so therefore not soliciting. He then asked if we had seen any ants or bugs and if we would like to schedule a spray of our property. I again pointed out the sign and he again insisted that he wasn’t soliciting. However, the spray wasn’t free, he wanted me to purchase it. I’m still baffled how he thinks that trying to sell something isn’t soliciting.