Jiffy Lube

I wish I could give 0 stars. I got my oil changed here during the snow storms in early January and they filled my wiper fluid (without my consent) with fluid that does not work in below freezing temperatures. I would think that it is common sense to NOT do this, or to do anything to my vehicle without my consent but it would appear the logic is lost on the employees here. I was driving to California when another wave of the snowstorm hit and I found myself in the mountains with no working windshield wiper fluid due to it being frozen over. I had to drive for hours in the snow behind big rigs at night almost TOTALLY BLIND. I ended up finally making a stop when I reached a town and had to spend the night in a motel. I called the manager to let them know what had happened as I would never want someone to end up in the same life threatening situation as me and he was completely and totally indifferent and said they use something that works up until freezing. Well DUH! That is the issue! Do not send people out of your business knowing that you have put their cars or their lives in danger. Maybe being from Minnesota I am just used to people using the proper fluids for the time of year, but these guys either have no idea what they are doing or worse yet, they don’t care.
By the way, I got nothing back. No refund and even worse, no apology.

First time at this location or any Jiffy Lube for that matter. They assisted me with my car within minutes and were extremely knowledgeable about their services. Although they took me through the customary suggestions for my vehicle with upgrades, I generally felt they cared about giving the best service. I will continue to go back to this location.

This location was great! Was in and out within 10 – 15 minutes. Very friendly staff and very knowledgeable. I was very happy with my service here and will come back again.