CVS Pharmacy

They seem to be pretty busy all the time. Even if you come in here during the non-​rush hour times. Was here once; However, it was still horrible. Should have stayed in DC but needed to do some errands around this part of Alexandria. It was a trip that was suppose to be quick but turned into an hour of waiting.
Everything in the store was nice and easy to find. However, staff was rude or at least seemed passive towards everyone. Unprofessional. Took metro to get here but was not worth the trip. Not coming back.

you’re lucky if anyone comes to the register within 15 minutes of you arriving there to pay. otherwise a fine cvs, as CVSs go

I do wish the managers would better train the personnel. Today I helpd up a long line of people (right, no other cash registers open as usual) because the slide machine for the purchasers’ card wasn’t working. I tried three different credit/​debit cards that I carry. The cashier who could not speak english thought it was my fault. I asked her repeated to swtich off the customer’s slide and to manually enter the number and that the cards would work fine. She didn’t understand this and then entered just the last four numbers. I told her that wouldn’t work. She had to switch to MANUAL and then enter all the numbers on the card. Now the guy behind me is really angry and thinks this is all my doing because I am creating difficulties. FINALLY, we got a manager and she said «Oh this machine has been giving us troublle like this all day,» to which I said «then please instruct your cashiers how to handle it. Do it manually (which we did and it worked fine as I had said); open a different cash register; mark that aisle „cash only; no credit cards“ but DO something so 20 people don’t have to wait while you slide through every card you own in your wallet». Manager just said nothing and walked away. Cashier didn’t apologize either. Will try to go elsewhere next time

It’s a pretty average CVS, in my opinion. Nothing spectacular, but nothing particularly awful about this place either. Then again, I just come here for late night snacks and beverages and miscellaneous goods. I don’t pick up prescriptions or use the pharmacy at all.
It’s in a good location, right next to a Giant store. Which means there’s a big lot for you to park in, with plenty of parking all the time. A few stores down, there’s also a Walgreens, so if you’re really pressed to find some drug store related item and it’s not at CVS, it’ll most likely be at Walgreens. That being said, I do believe that the Walgreens has much better stock than the CVS does, at somewhat better prices.
In my opinion, this CVS always feels understocked. The shelves are always never empty, but it always reminds me of how a store looks after a big clearance sale. There are things on the shelves, but they never look quite full. Same goes for the drink selection and frozen foods. (Speaking of drinks, their beer selection is abysmal. Go to Giant instead. And they don’t carry diet Arnold Palmers. Go to Walgreens for that.)
However, I have never once had an issue with any of the employees working here. They are somewhat incapable of answering my questions («Where is this item located?» «Do you carry this item?») but I give them all an A+ for effort because they always try to get me my answer. They’re also really nice when it comes to returns. They let me do a return past the return date on my receipt without any issues. (They just rung it up as a return without a receipt so I ended up getting store credit for it. I’m okay with that.)

The employees here are nice enough (though it always seems understaffed) but the pharmacy is kind of a mess. They’ve lied to me several times about the availability of medication, lost prescriptions, forgotten to fill things, and overall failed to generate any trust. Honestly, I think they’re just too busy to look things up or manage any kind of qualify control. The breaking point for me was the repeated substitution of one medication for another, without an explanation or warning — even when I specifically mentioned that I thought there had been a mistake. They were generic equivalents, so they can substitute — but I don’t know that if they don’t tell me they’ve done it. The pharmacist was really rude when I questioned him about it, so I transferred all of my prescriptions to another pharmacy.
Anyway, I don’t have problem going in for OTC medication or sundries but I will never use their pharmacy again. A pharmacist that doesn’t care enough to tell me when he’s unilaterally changing my medication and lies to me about whether medications are available is probably not making my health a priority. I’ll spend my dollars with a pharmacist who cares.

The service was fast but the pharmacist was rude, calling workers at another CVS that had transferred my prescription «retards» multiple times. He was very unprofessional. Not impressed!

Just like the 2 star expression says «Meh. I’ve experienced better.» I mean its an ok place to go I guess. The service is meh. I mean they always have lines due to them not having enough people at the register. Nothing really exciting about the place, but also not bad enough for me not to go back. Prices can be OUTRAGEOUS if you don’t have a CVS card! Make sure to grab one of those to take advantage of the deals. Sometimes you can even grab some stuff for free! I’m clearly going to go back, but my guess is when I do it’ll be another «meh» experience.

The pharmacists at this particular CVS are absolutely wonderful. They have gone above and beyond for me to save me money and it is so appreciated. I go out of my way to come to this pharmacy because the customer service is exemplary.

This review is for the photo lab. If I could I would give them no stars at all, I would. It was a female that did my pictures. I took my film in and when it was returned it was ruined. I could not get any pictures out of my negatives. Even when I scanned them and tried to fix them in photoshop, I couldn’t fix the pictures. There are watermarks all over the film, dust and a giant scratch line through the entire strip of pictures. Needless to say I will NEVER ever be going back here again for pictures.

This rating is for the pharmacy – there are a few really nice staff members, and I’ve noticed that they’ve improved lately, but my interactions with this group – especially the head pharmacist – have been disastrous. Each month, I dread having to pick up my prescription. In the past, they have lost prescriptions, failed to provide accurate information (like when there is a generic available), and worst of all, the head pharmacist has been IMMENSELY rude to other customers, her staff and me – almost every time I see her. Fill your prescriptions elsewhere. As for the «store» component of this CVS, the staff is nice, and well, you know CVS! ExtraCare all the way, baby!

Reviewing several features of the store:
Photo: The main guy in charge of the photo lab is awesome. He’s always friendly and helpful and is quick to turn around any photo orders. I only use his CVS for photos now because the Potomac Yards Target has majorly dropped the ball on several occasions.
Minute Clinic: Totally Awesome! I was in and out in about 15 minutes, and 10 minutes after that the pharmacy had my prescription waiting. I had no idea it could be so easy. And the Nurse Practitioner who took care of me was friendly and knowledgeable.
Everything else — it seems like this CVS is always busy restocking their shelves, which gets in my way when they’re taking up entire aisles. Other than that, no complaints. It’s only a CVS, after all.