Clarks

I am a huge fan of Clark’s, love their shoes. However I just had to bring 2 pairs back due to just not the right fit for me only to discover that when doing my refund it was dollar short. When asking about this I was told it was because a dollar of my money was donated to a special needs organization. Now… I am not against this however I am against not being asked if I want to. Then when inquiring of why I was not asked, Matt the manager reminded me that it is only a dollar and he just assumed if he asked people they wouldn’t say no. I can honestly say that I COMPLETELY disagree with this kind of service. I am not in the habit of letting people decide where I decide to donate whether it is a dollar or more. It was not his decision or place. Very disappointed and blown away at the lack of respect. Don’t think I will come back… will look on amazon.

I’m a big fan of Clark’s shoes. And a very big fan of their outlet stores as they carry a wider range of sizes than other retailers. This store has a great selection and the staff is very helpful.