I had been dealing with a leak in my A/C for about 3 years, and heater problems for the last 2 years. When I was referred to Lucas HVAC, I found out that the company I was previously using was over charging me for the refrigerant. After paying to refill the refrigerant for 2 more seasons, and dealing with an old rusty blower motor and heater problems, I decided to get a new system. The previous company quoted me a price when I was still using them, but Lucas HVAC’s price was much lower, like over a thousand dollars lower. They got to work on it rather quickly and I love the new system. It is quieter, more energy efficient, has saved me money on my electric bill, and has cooled my house nicely all summer long. And dealing with the owners has been a real pleasure.
Nahum R.
Place rating: 5 Dallas, TX
So my air conditioning just went out this week and I’ve met or talked over the phone with a lot of air conditioning folks lately. Some were impressive, some were not, but most were pretty decent if not good. However Jerry Coleman(owner) of Lucas HVAC impressed me so much that I felt compelled to write a review about him right away to hopefully give the benefit of his service to others as well. To be clear, I have not bought a system from him yet as I am just trying to find out what I need and get a couple of quotes, but Jerry and his company have been All-Stars so far and are at the top of my list. To start, when I called, I got a pleasant voice(Ellie/Allie? or Carla) to speak to. They were friendly and pleasant to speak with. Also, they called me back when they said they would. As you can tell I’ve had an experience or two with other companies where that was not the case. It’s refreshing to me to feel as though I am appreciated as a potential customer and not feel like I’m bothering someone. So Carla set up my appointment with Jerry and he was out here promptly the next morning. I had no idea when Jerry first introduced himself that he was the actual owner of the company until l picked it up later in our conversation. My system is a Carrier, so he knew it very well, as his company deals with Carrier and Trane both. He looked at my system, walked me through my house and gave me some insight and a few pointers, and even let me know about some poison ivey I had growing in my front yard which I had no idea about and am allergic to. After discussing everything with me, he quoted me a price which I thought was really fair. His price was at if not better than most I had talked to, but his service was second to none. I believe he mentioned financing as well if you need. I’ve narrowed it down to two I believe, Lucas HVAC being one because of this experience so I will write a follow up once my unit is installed. Either way, do yourself a favor and call these awesome folks for your A/C needs, I have no doubt Jerry and his staff will take good care of you. Now off to take care of that poison ivey.
Nicholas M.
Place rating: 5 Allen, TX
Lucas is the best! Nice, friendly folks that do a great job for reasonable rates.