After reading the other two reviews, I was a bit shocked… But looking at the dates of the reviews, I guess some things have changed… I have been to this Subway several times and have only had good service. There are 3 other Subways in town and this is my second favorite because of the service. I will say that it does make it difficult when during rush hour people come in and order 4 or 5 sandwiches and then the customer is on the phone the whole time trying to get the condiments right… FRUSTRATING! I say if you are on the phone, you don’t get served!
Jenny H.
Place rating: 1 Plano, TX
Unfortunately, have to agree with the previous reviews. Can’t usually go wrong with Subway, but the ‘sandwich artists’ they have here seriously suck. The staff was even really rude to each other… arguing over who would have the unfortunate pleasure of ringing up a paying customer. I’m even told the staff locked the doors on Super Bowl Sunday this past year because they didn’t want to serve regular customers while they fulfilled party orders. Really? That’s pretty bad. It hurts to write a bad review, but this location definitely has room for improvement.
Jesse D.
Place rating: 1 Allen, TX
this place is awful. i love subway and i go quiet often and when i was lookin for a fix this one was the most convienent and i can say i will never go there again. the employee making my sandwich was rude and didnt treat me like i expected to be treated and i dont expect much out of a fast food place. the other employee there was on the phone and was talking very loudly and wasnt trying to hide it at all. very VERY bad experience.
David P.
Place rating: 1 Allen, TX
OK, I know, a Subway is a Subway, pretty much the same. The thing that sets this one apart is the abhorrent, rude, insulting, frustrating, hateful employees! No greeting ever, even if I say hello they stare at me like a comatose patient. When they are assisting you building your wich, they DONOTLISTENTOYOUATALL!!! They talk over you before you finish saying the name of the ingredient with«And?». Then they have to ask you again what you want BECAUSETHEYWERENOTLISTENING! They have no clue what«A little bit», «Easy», or «Extra» means, it’s how much they feel like putting on. I have left a few times after they put enough Ranch dressing on to soak the bread after I said«Just a little bit». When you get a foot long, they quote you the normal price, you have to remind them all foot longs are on sale now. They groan and change the price. Drive to the next Subway this one does not deserve their customers.