Some convenience stores you go to make you wonder if they remembered part of their value is convenience. This is one of those stores. It may be newer, but what it has in terms of new it balances with an equal dose of inconvenience and slowness. It has an unnecessarily winding entrance and exit off of Greenville with speed bumps. It has clerks who are quick to welcome you, but are super slow to attend to you when ready to check out. There’s a CVS down the street that is much better. I hope this Walgreen’s closes down and their employees and manager are forced to learn customer service.
Dena R.
Place rating: 5 Allen, TX
Love this Walgreens! It is newer and clean. The bathrooms were clean and did not smell disgusting, which is the only time I can think of bathrooms at a Walgreens actually being clean! The pharmacy staff was great and competent, which is sometimes hard to find at a pharmacy. Initially, I completed a refill request on my phone through the Walgreen’s app, and I knew the pharmacy would have to request the refill from the doctor, so figured it could take a day or two. After 2 days, I called the pharmacy, and something had went wrong with the refill request. He put it through and less than 30 minutes later I had an email that the prescription was ready. I picked it up the next day and had a paper prescription to put in. I asked if I could wait for it, and the technician told me it would only take a couple minutes to get ready. She was correct, and a small issue with the refill(they had filled a one month supply when the prescription said 3 months supply) was quickly fixed. The technician even looked up the cost of one of the medications for my cat(who is not covered by insurance) to see if it would be cheaper elsewhere(even though she was not supposed to), but it was cheapest at Walgreens. Will definitely be getting all my prescriptions at this Walgreens from now on.
Maxx Z.
Place rating: 2 Dallas, TX
The store clerks are friendly enough but their pharmacy staff is utterly incompetent. The wait is always long as they struggle to complete simple transactions or locate misplaced scripts. On top of the wait, I’ve also been overcharged and had to argue the existence of a generic. Do yourself a HUGE favor and try the CVS right down the street. You will be out of there in less than half the time!
Karolina Z.
Place rating: 5 Richardson, TX
The girl(wish I got her name) in the cosmetics dept was amazing! She saved me countless minutes trying to find my mascara and liner. Best. Experience. Ever.
Lauren D.
Place rating: 2 Plano, TX
It’s a Walgreen’s. They’re all the same. It is clean and has everything every other Walgreen’s has. This one, however, has really crappy store hours. What kind of drugstore closes at 10pm on a Friday/Saturday night? Last month they texted me that my prescription was ready so I drive over here only to find out that it wouldn’t be ready until the next day. Why the hell did you text me then? There are also way too many speedbumps in the parking lot and you can’t exit directly out on Stacy road going West legally which pretty much everyone needs to do.
Melody T.
Place rating: 4 Las Colinas, TX
They have every thing you need. Most of all i love that they have a photo lab here. So you can order your prints online and then go in and pick them up!
Brad N.
Place rating: 4 Allen, TX
I dropped in here for a soda and a snack during the Texas Stampede rodeo at the nearby Allen Event Center. It’s really like any modern Walgreens, spacious, well laid out, well lit and very clean. The registers are to your right as you come in the door, with the pharmacy in the left rear. I was able to make my selections and checkout rather quickly. Located on the southeast corner of Stacy and Greenville, it can be tricky upon egress if you’re trying to go west on Stacy; oncoming traffic from the east can be heavy and you might have to rely on the kindness of your fellow driver to get out.