One Stop Cleaners

The woman who works here is so nice. We do not come here often but she always remembers who we are. I can’t believe it. It’s a small gesture but it makes you feel appreciated.
She is very direct about how long it will take and the price is really good. We started coming here with the washer in our apartment broke. It has since been fixed but my boyfriend continues to come here because he hates folding the clothes after he washes them. I guess he is tired of me nagging him about folding haha!
Our clothes have always come back clean and very nicely folded and separated. I have never noticed anything missing. I have also dry cleaned one item that I needed to get deodorant stains out of and she did a great job with it. Stains are gone!

I haven’t used the cleaning services but she does a great job with the alterations and any other mending needed. I got a pair of pants mended and a coat zipper fixed within one day, and the price was also reasonable for the quality/​turn-​around.

Julie, the owner, the little lady, sometimes misplaces customers’ clothes. It has happened to me a couple of times since I started going to this place, which was almost three years ago. A couple of times in three years is, not bad at all! Her good quality services are consistent. Her prices are very decent. I heard some customers complaining about sometime she misses a spot. Of course she does if you didn’t tell her where the spot was! As long as we are decent, no one can complain about her services which she delivers for the most decent price in the area. I am a big fan of this place!

Several years ago my husband and I bought our first down comforter. We got a really good deal on it at Marshall’s. It was a high quality Eddie Bauer with 100% authentic down filling. We wanted to maintain it and took it to this laundromat. I left it there for a few months. I picked it up and brought it home. Later on that day, I opened the bag and to my surprise, not only was it NOT my blanket, it was a cheap «down alternative» blanket that reeked of BO!!! I was so appalled that the next day I drove there right as they opened. The owner said sorry without much sincerity. She looked everywhere, showed me another Eddie Bauer blanket (it was maybe 5 – 10 years older than our precious blanket– and not real down feathers!!). She offered to reimburse me for the blanket. But I was so disgusted I just asked to be reimbursed for the cost of the cleaning (I think it was $ 25 – 50) so, someone got OUR blanket (maybe an employee?) buyers beware: if you drop off something that you care about, don’t expect it to be taken care of! Needless to say I go to Flint now.

I am sorry to say but this place is one of many dry cleaners that do not actually clean your clothes. Things come back well packaged and on new hangers but are just as dirty as they were coming in. I gave them a couple of chances, spent well over $ 200 and now I am not going to return.

Great experience! I had a dress taken down a size. It was a complicated lace dress and it cost me $ 20. She’s bubbly and very nice. She runs the place seven days a week by herself and is an amazingly hard worker. I recommend this place for all your dry cleaning and alteration needs.

I read the other reviews and am confused. Dry cleaners are meant to clean your garments, and I have never received clean garments back from this place. It’s fast and cheap, but the garments remain dirty… It’s very strange… Clothes are ironed and folded, but easy food stains remain (I took a shout wipe to a chocolate spill and out the stain went. I endorse shout wipes more than I endorse this place…) I tried trice and each time the same thing, pressed and hung clothes, stains and dirt still present… Very very strange. Ps I spoke to the clerk once and she was irritated and the item was «re-​cleaned» with same result.

Very quick service, I needed a suit of mine tailored within two days before I left for a wedding and didn’t feel like going all the way to Newbury Street to find a high end proven tailor. I took a chance and I’m glad I did. The lady was very friendly, very fair in her price, took the measurements and had it back to me on Wednesday morning. We even had a nice little conversation about the wedding I was going to.

Prompt service, very honest times, and great quality. Had to get a couple of suits to look good and she made them look. top notch, no problem.

This is my go-​to dry cleaner. Prices are reasonable and she has a fast turn around for pants/​shirts (usually 2 days). Hours are great! It’s open late enough to grab clothes after work and also open Saturdays and Sundays (although reduced hours). I’ve been several times and on one occasion a blouse wasn’t ready yet so I had to come back the next day but other places have told me to come back in a week for pants so I can’t complain.
My pants are always returned well pressed. She has also done a nice job on my winter coats, sweaters, and skirts. I came in with a stain on one occasion and pointed it out. She said she’d to her best and was able to get most of it. I’m not sure if other reviews informed her of the stain so she could mark it.
Overall I would recommend for your daily dry cleaning needs!

STAY AWAY!!!
I can only speak about my experience attempting to have my Ugg’s cleaned here, but it was an ultimate disaster.
Dropped off my shoes on ¹⁰⁄₁₄. The owner, Julie, let me know they’d be back in about a week, and she’d call me to let me know when they’d come in. Yes, she explained to me that the do not do ‘in house’ shoe cleaning, but that they have been working with the same «reputable» shoe cleaner for years. Two weeks later, she phoned, and I came in to get the shoes. She put my Uggs face down on the counter — when I picked them up to inspect them, I was horrified at what I saw: Two huge chemical stains near the front on one boot. «Julie,» I said, «These were NOT here when I brought my shoes to you.» She acknowledged that there was a problem, and appeared confident that her cleaner would be able to fix the mess. She told me she would phone in another week, when the shoes were back. Two weeks later, she calls, and says the shoes are in. Feeling rather nervous, I show up at her store today, only to find a modest improvement. The stains are still extremely prevalent, and she shoes, in my opinion, are not wearable. When I asked her if she felt that it was fair to charge me for the service, she became quite angry, and accused me of lying, stating that my «shoes were so dirty, the stains were already there, I just couldn’t see them.» Um, Im from California. We don’t have snow or salt. And i’d worn these Uggs less than 30 times. I just wanted my shoes to look like new, and what did I get? I pair of boots that look a heck of a lot worse than the did before I brought them to One Stop Cleaners. After this exchange, Julie blamed me again, reminding me how «reputable» her shoe cleaners were. She tossed my boots back on the shelf and told me to leave her store unless I intended to pay.
Lesson learned. If you want your Ugg’s cleaned, take them someplace else. You might end up paying a bit more, but at least your boots will last another season… unlike mine.

I don’t know what I was thinking, but brought two fancy dresses here to get dry cleaned. Probably should not be bringing those types of garments to the middle of allston… I take full responsibility for not doing the research beforehand, but would still like to write this review to make sure that no one else damages 500 dollars worth of clothing.
Both dresses came out ruined with faded black marker like streaks with threading pulled… I’m a very reasonable person and approached the owner in a polite and calm manner, but once she heard where my conversation was going, she just completely started to ignore me. It got to the point where I said that I would have to involve the better business bureau if she would not talk to me. She grabbed my dry cleaning stubs, proceeded to rip them apart, and threw them in the trash (!!!), I think to destroy evidence that my dry cleaning came from her store.
I’m sure she’s great for tailoring, laundry, and maybe even very simple dry cleaning. But I’d shy away from bringing anything special. Do your research and bring them to an experienced dry cleaner!

1 $ a pound to wash and fold my laundry? I’m in.
I didn’t have anything special done, just had way too much laundry to do and was too lazy to wash it myself… and I hate folding.
The woman was nice and very straight forward. The service was quick and all my clothes came back clean and ready to be put away.
Probably won’t use the service all the time. It can be expensive depending on how much laundry I have, but if it gets to be too much I like that I can always go to One Stop as a backup.

In my two years living in Allston, I have utilized nearly every dry cleaning service this woman offers. I have had suits and casual clothing dry cleaned (obviously), holes and seams of all sorts repaired, pants hemmed, suits tailored (at first hesitantly, but now I have no reservations with it), stains removed, laundry washed and folded, and even had a leather briefcase repaired. I have yet to find any complaint with the quality of her work.
She is incredibly nice every time I come in, and recognizes me (and others, from my experience) by name. Her memory is incredible: every time when I come in, she does not need my receipt as she knows exactly what I have had done and where it is.
Her prices are absolutely unbeatable. I have used a few similar services in the Boston area, and have yet to find anyone cheaper for any of her services.
Or faster: I have never had an order, no matter how complex, that has taken longer than two days for her to complete. You can really tell a person who lives for his or her work; this person most certainly does.
Note: credit card transactions require an order of $ 10 or more. I note this because some of her cleaning/​repair services are so surprisingly cheap, you expect they will be more than $ 10 when in fact they are less. One time I had two sweaters repaired, and the total was less than $ 10 — I only had my credit card. Rather than hassle me about it, she gave me a credit on my next order (she knew I would be back anyway; if I were a non-​regular she would probably have just taken the card anyway without any issue).

I’ve used One Stop consistently for dry cleaning, occasionally for some sewing/​repairs, and once for wash and fold. I’ve found the service good and the prices very reasonable. I haven’t had any serious stains that they couldn’t get out.
I’ve had the nice little woman here do a bit of sewing, too, and her prices are great and the quality excellent – if you need something done but don’t have a sewing machine, her turnaround is quite fast.
The wash and fold service was fast, although I didn’t love the way the shirts were folded. Everything of mine was returned, although I did receive someone else’s boxer shorts in the mix. I keep coming back here. It’s nice to have in the neighborhood.

I used to be a fan of One Stop Cleaners, but lately, I’ve been disappointed. Their dry cleaning is fine as long as there are zero stains on your clothes. If you actually have any stains that need addressing, they simply won’t get them out. I work in a restaurant and have to wear white button-​down shirts and sometimes, there are food/​grease stains. And One Stop seems to not be able to even fade them, much less get them out. I have started taking my shirts to Dependable Cleaners in Brookline and the stains magically disappear. Also, the owner initially would charge me $ 2 to starch/​bleach my white shirts, and now curiously, she charges me $ 3 – 4 a shirt, which is pretty outrageous.
For convenience, I still take some clothes to One Stop, provided they are just dirty from general wear and have no stains. Oh, and they also lost a fabric belt that was part of a dress I had dry-​cleaned there. Belt was kind of central to the dress, so I can’t really wear it anymore. Sucks.

I love this little lady!
I have been coming to her for alterations and cleaning since I moved back to Boston about 3 years ago. She is always super friendly and quick, often telling us the clothes will be ready in 1 – 2 days. Her alteration prices are at least $ 3 cheaper than anywhere in the area. She does a great job as well.

I love this place! We actually decided to start using it because my boyfriend saw the owner washing the windows in freezing cold weather and said if shes willing to do that then she must be dedicated to her business!
We have dropped off suits, shirts, my long wool coat, and a few other minor things for repairs and cleaning and everything has been done perfectly! I thought my wool coat was ready to be trashed because the lining was so ripped up but they fixed it up and you can’t even tell that there was ever anything wrong with it!
The prices seem VERY reasonable to me (then again I used to live in the South End where dry cleaning prices are astronomical) and they are open 7 days a week, fairly late, and have a very quick turn around.
I HIGHLY recommend them!

I was looking for 24/​hour dry cleaning for a wedding. I had a perfectly clean dress that I needed pressed and One-​Stop was just right down the street. Upon retrieving my dress and boyfriends tie I was horrified to see they both were ruined. The lady at the counter even acknowledged the fact that my dress had spots all over it. She still charged me and told me to bring it back and she would fix it but couldn’t have it in time for the wedding. Long story short, I paid another dry clean service 20 to fix my garments. Wish I’d asked my friends in advance… seems this wasn’t the first time! Look elsewhere for service.

Julie, who is the one woman show behind this whole place, rocks. She is awesome and extremely helpful person. All cleaning, alterations and washing (and wash-​dry-​fold) have been SPOT on!
Their prices seems perfectly fair and she is open long hours and can do 24 service as long as you get in it by 12 Noon the day before.
Highly, highly recommended!