JCPenney

Service is horrible outside of a wonderful clerk named Hermie! If they get that together they could get my business occasionally.

SEPHORA INSIDE JC PENNEY
I remember wondering why JC Penney needed to add a Sephora when there is already one in the mall just a couple of doors down from this store. I suspect that they would like to provide one stop shopping for their customers and are interested in capitalizing on this new concept in cosmetics.
Anyway the real value of this location is privacy and intimacy. My daughter and I visited the store late in the evening, (around 8pm), and it was very quiet. There was one employee in the cosmetics area so we had her undivided attention. My daughter has been bugging me about getting eyebrows for a special occasion but I have adamantly refused because my eyebrows are fine and they suit me well. Since my daughter has been so relentless and no one else was around, I allowed the representative to apply the brows. Uggh! I looked like a goofy drag queen. Thank God that the store was virtually empty because there was no way I would have consented had we been in one of the larger Sephora stores. Courtney did a great job of applying the brows but since I am not accustomed to having them, it just felt weird!
My embarrassment did not end there. I actually had to wear those crazy brows out in the general area and into the food court to «try them out». I hated them. I felt as if I had expletives written over my eyes and that people would be pointing and laughing. I shared my pain with a couple of people in the food court and they didn’t think they looked weird although I was constantly saying «But, I look like a clown»! My daughter loved it, but she did not win because I will never wear drawn on brows again.
The point is this: if you need a place to discreetly try out a new look or test a product, this is the place. It is not as overwhelming as the larger Sephoras. Also if you are getting ready for a special event and need to grab some make-​up or accessories real quick, this Sephora is very convenient.
This Sephora was A-​OK for great customer service and patience.

I have used the portrait studio here for the past three years, but after my most recent experience, I won’t be back. Staffing has changed and they need to learn customer service skills, let alone photography!
We waited more than reasonable for a scheduled appointment, only to be rushed through the photo session (with one child) in under 5 minutes. The photos turned out either blurry or incorrectly positioned, so our choices were limited. Even the salesperson who looked over the photos on the computer with us pointed out the blurry ones (she wasn’t the photographer).
We went ahead an ordered holiday cards in addition to a few sheets, but the photo cards came back much darker than they appeared on the screen. I’ve done better myself when scanning a photo to a CVS.
The last straw was that the photos sat there 3 days after they came in and no-​one called to notify me (I tried calling them, but their phone wouldn’t pick up). Then, I waited 25 minutes at the counter to pick up without even so much as a glance in my direction before I had enough and complained.
Will not be back, which is unfortunate for a repeat customer.

We had our Christmas photos taken there on 22 Nov 14. Photos were fine, nothing great, but what you would expect from JCPenny. However, when it came to purchasing photos, we just wanted a CD and had a 40% off coupon. The staff (to include the manager) would not accept the coupon because we were not purchasing hard copies of the photos. In addition, the coupon had a reduce sitting fee which they did not honor. Lastly, one of the promos being run was free photo cards with any purchase. Needless to say, we were never offered the free photo cards.
We tried calling the manager and they would not move on price. We are already disputing the charge with our credit card company as we did not receive the product at the correct price. We have usually used a private photographer in the past and while they are more expensive, they are well worth it. LAST TIME WE EVER USE JCPENNY OR ANOTHER FRANCISE FOR PHOTOS!

Took them 20 minutes to tell me they didn’t have pants in my size. Clueless staff in men’s dress area. What took them so long was after they went to check my pants size he rung up customers instead of taking care of my request first. Haideen was his name and I spent a total of 25 minutes in an empty area for nothing. Sincerely considering cancellibg my penny’s credit card.

JC penny is always good, the cashiers here are lousy and not even look at your face while ringing ur bill. Especially one staff at men’s show section is so lousy that she cannot even look at the face while talking !!! May be its her bad day. Still. anyhow JC penny is always been bang for the buck !!

This wasnt the best visit. I was looking for pillows. and while everything was on sale, nothing was in the right palces… Wehn i finally was able to match the tags with the products none of the pricing was correct so when i got the register what i thought was adding up to about 60 dollars added uo to almost a hundred even with a 15% coupon. Nothing rang uop the correct price and even on a set of sheets that said $ 24.99 and 40% off they ran up $ 26.99??? and the lady didnt seem to understand why i asked her to take them off… So i ended up finally leaving with 4 pilllows and a $ 60.00 bill… not thrilled but after spending 30 minutes trying to find them i was over it all…

JCPenney’s is the place to go to when it comes to Levis! They have a mens Levi Jean selection unlike any other store and the prices are great!
Also during this visit we happened to check out the home section and I was really blown away! JCP really has one of the better home sections in really anything! They have fantastic selection and brands and the prices were really the best (*We just purchased a Kitchenaid blender 2 weeks ago from Bed, Bath and Beyond and JCP had it for $ 15 cheaper!!!) I will definitely go back!

New pricing structure has clothes dropping after a fixed period of time — tags are updated on Friday’s. The sales tags are color coded — white is the regular price, red is the first round discount and blue is the final offer. While I can’t crack the mathimatics behind the blue tagged items — I have picked up some nice quality items in the $ 5 to $ 12 range. In the men’s section this means navigating between house brands, private label and national brands. Blue tag pricing seems to beat TJX stores. Worth a rummage if you are in the area.

Although its part of the nice mall, its easily one of the best places to buy active wear.

Like the new JC Penny’s, Although seems their Customer Service took a hit when the pricing changed. Liked the Selection. Not once was I greeted or asked for help: /​Came Out with a very cute Top though :)

We use the photo studio inside the JC Penney’s quite often (it’s very good by the way, ask for Nikki) and usually when we are done, we will walk around the store and see what they have going on. Probably the best thing that we have noticed so far is that they have some good prices on their baby clothes, especially on their clearance racks. I don’t remember the exact brands now, but the wife got some really good stuff for next to nothing although the baby is going to have to grow a little more before he can wear it, LOL. I’ve also looked at some of their dress clothes for men and their prices for those are competitive also. The only problem that I have with this store is that on a few occasions when we have wanted to pay for something, it’s hard to find a cash register that has someone behind the counter. The only one that I see that is consistently manned is the one over by the photo studio.