Do not order anything from this store. I have waited weeks for an online order to be delivered although my card was charged weeks ago. I called finally inquiring on status and it was at that time I was told that not the entire order was in store and they would call me as soon as the rest of the order was in. Fast forward two weeks, still no call. I call again and was told the order was in. No one from the store had ever called me to let me know and when I was finally told, the employee on the phone was rude. This store is awful.
Nicholas T.
Place rating: 2 Cumming, GA
Wow did that new ownership enthusiasm and control burn out quickly. My wife and I loved the new owners and store back when it first opened. We spent thousands, and they did right by us with each purchase. Lately however: I have noticed a lack of customer attentiveness. I hope it gets back to the way it was. The way it is, is the way it was before the new owners. I walked out laughing internally thinking its a do it yourself store, in another context. If you are looking for service while you are there, you are better off Doing it Yourself.
Darin W.
Place rating: 5 Gainesville, GA
Ace Hardware Midway is an awesome store. It is under new ownership. The Shop at Ace Hardware can fix any small engine. So glad they got Craftsman amd have Ben Moore, Clark and Kensington, and Valspar paint.