Doornbos Heating & Air Conditioning

Outstanding!
Our furnace went out on a Saturday afternoon, the tech Mike was here and identified multiple problems. He fixed what he could to get us up and running again, but the furnace did need replacement. Glen the estimator was out that Monday and gave us some options for replacement. He even went a step further to go over the issue multiple times with our home warranty company. The techs finished the installation today, and did a great job. They went over everything with me, including fixed an issue with one of our dampers that has been an issue for years. They even cleaned up!
I will never use another company. Doornbos is fantastic!
Matt

Called for no heat at 8am (my house was 52 degrees and dropping) by 9:15am heat is back on! ALWAYS quick, courteous, friendly, clean, professional servicemen. Fair pricing too. Had our A/​C unit replaced by them. Would send ANYONE to them for help!

I called Doornbos when my air conditioner went out on an extremely hot day this summer. They were able to send a technician out right away and he was very professional and worked quickly. I was very happy with the service and price.

I had an estimate done by Glenn, the salesman. He was my third estimate received. He was prompt and even called the day before reminding of the appointment. He was the only person that actually did a calculation based on the size of my home. My home is a small duplex at about 760 sq feet. The other two salesmen gave me the exact same size units but I believe they would have been over-​sized. They just gave a general size and did not think about the smaller size of the home. The furnace would have been over-​sized by almost double. Glenn was very easy to talk to and answered all my questions. Even when I called back to accept his estimate and asked to see some units and talk some more he met me at the shop to show me around.
Upon talking with him I learned that they do their own custom metal work, if needed for as their guys are union sheet metal. I could certainly appreciate that fact for as I worked for a bit in a union sheet metal shop before. Also, all the products I bought were made in the USA. You do not see that very much anymore. That is another reason I went with them.
The day the crew arrived they were prompt. At first they kind of joked a bit about the kind of home it is since they have worked this area before and it can be quite a challenge to work with. But they took everything apart, laid out the tarps in the walkways and dealt with the dogs I have and started their day. I am the kind of person to ask lots of questions, some that do not even pertain to the job at hand, and they answered all of them without getting crabby. The names were Jaime and Nick, I believe. Great, trustworthy guys.
Nick took care of the furnace and Jaime did the AC. The like to ride each other with quips and insults that would fit in with any southside bar and me being from the southside I can definitely relate.
Jaime ran a solid line of copper from the AC to the A-​coil, minus the connections to both. He stated that the old AC line was made up of 3 different sizes of copper.
After they installed everything and verified everything was working they did a run-​down of the project and went over the new thermostat with me.
This business and the installers were all very professional. I would definitely do business with them again as well as recommend them.

I wasnt happy with they guy they sent to my house he was like the grim reeper. He took great joy in delivering bad news and taking my money. I was charged $ 125 an hour he said it was a bad switch put one in. then after installing found out the copper was stolen (roof) then charged me $ 125 and hour to take it out. totaling $ 300 to find out there was stolen copper. He made it sound like he was doing me a favor by taking the switch, he would have to charge me for the switch. Well here it its winter and because I had no flipping clue (Im not a heater repair theif) that I would need it for winter. so hear I sit cold.
I also had four seasons out years ago they switched the wires conneted to my switch and told me I needed a new furnace. So here i sit chilled by the weather and the guy at Doornbos.

Our AC went out this past weekend and the house was 80 degrees. They came within a few hours of us calling. Mark the repair man was polite and professional. He explained what he felt he had to do before he did it. Unfortunately, the problem ended up being more in depth than what he originally thought so he had to return the following day to finish he job.
I’m not sure what a good price for an Air Conditioning repair job is and so to say they were good or bad price wise I have no clue. Honestly I cringed when his first estimate (before he saw that what he was doing wouldn’t work) of $ 300 made me cringe but I’m also extremely frugal. He explained it as $ 250 for the compressor piece and the rest for labor. Sadly the bill ended up more as $ 1450 because the compressor wasn’t the problem.
I have returned to living like a penguin in my ice house so I am happy!