Century Dental Center

These guys suck! Every 6 months they seemed to want X-​rays. When I got fillings, there was always something off. Also: while the building wasn’t dirty, it wasn’t super clean.
When I left these guys, they called to threaten to send me to creditors… only to find out it was a billing error on their end. Terrible bedside manner on the phone: lady didn’t even apologize.
Further…when I moved to Culver City, these guys had an office by my gym. They thought it be a great idea to cage off A PUBLIC ENTRANCE where people turn in to pull their cars and park in the back of the building that they share with other businesses.
Only nice thing I have to say is these guys aren’t super expensive. At least they don’t try to oversell you on stuff. That said, glad I left.

****UPDATE******
So, at the time my review and experience were great. Now, almost all of the dental work initially done is failing. Within the past 8 months, I’ve had to have both teeth and crowns extracted from failed root canals. Unfortunately, I am having to get a lot of the work done to fix the damage. After my initial experience, I kept a consistent regimen and made sure I went to the dentist every 6 months. I really wanted to lower my review to 1 star, but the service and situation at the time was great. But today, 7 years later, I am highly dissatisfied.

I’ve had good experiences here in the past but now I’m having second thoughts. let me preface this posting by saying I am a generally patient person and an understanding patient. I get the hectic environment that medical locations can have however, it wasn’t happening today. It is always taken under an hour for me to get my teeth cleaned here…
Scene:
Saturday morning… Bright a beautiful morning. A tad chilly…
8am– I’m chilling outside the door with 3 other patients
===Reception staff opens the door===
8:02– HA! One of the patients I was waiting outside with wasn’t a patient LOL I walk in with the dentist lol … who apparently doesn’t have a key (??)
8:15 – I tell nice lady at the front I had an 8am. So, she walks me back. Okay.
8:25– I’m sitting here still waiting… Again I had an 8am appointment **I’m going to be late to my son’s soccer game. Super lame**
8:29 – Considering new dental office. He’s 7! I can’t miss his soccer game he’ll be pissy all day at me. Blah
8:30– update… I hear dentist next to me is *about* to do a filling on the woman next door. Yeah… She’s none too happy. This unhappy camper is breathing.
8:33– they lost her X-​rays. FML!
8:40– super nice *new* dentist (BTW wth happened to mine? Dr Ma? You know her… No one could tell me Dr Ma bounced??)
Him: common niceties…“okay we are gonna do X-​rays!” Me: slightly amused tone…“oh no, we’re not” him: «oh really?» Me: «really. I would have had time to do x-​rays at my scheduled appointment time but I have an appointment at 9am with my son»
Sorry. I’m out. 2 stars bc at least they were nice… But nice doesn’t keep my teeth clean :/

I thought I had struck gold at this dentist. Had an exam and then took my entire family in! Fast forward about 6 months. I came in with an infection. I had been in pain for six days and didn’t know what was happening until I came in. They xrayed my teeth and told me I needed a root canal. I asked if it was an emergency, in tears, wincing in pain, and Dr Ma calmly said «no» but she was willing to pull the tooth out if I wanted to. She did not recommend antibiotics which would have been needed for both the extraction and the root canal!!! This visit was after two trips to the ER and countless other attempts to get help. The next day my infection spread to my lymph nodes and throat. I’m in shock that a dentist can assess my mouth and determine I need a root canal or removal but not suggest antibiotics? I believe this is because they were not sure I would complete treatment with them. Not what I would call stellar treatment. Hope they leave Altadena.

First visit with the kids to this facility. Dr. Campbell was honest, patient & gentle. Wait wasn’t too long considering I came with 3 kids requiring full sets of x-​rays, 5 fillings & cleaning. We were out in 2−½ hours. Very clean, modern facility. We’ll be back!

I am giving Century Dental Center a 5 star review. If I could give more than 5 stars, I would. I praise the Lord for leading me to Dr. Campbell who helped me with my teeth. I needed to have all of my teeth extracted. My teeth were not in good shape for a long time. All the staff were patient and kind to me as was Dr, Campbell. In one visit Dr. Campbell extracted all of my lower teeth and two months later he extracted all of my remaining upper teeth. He fitted me with a set of temporary dentures and then after some months went by, I received my permanent dentures. Dr. Campbell was very patient with me and worked very hard to make my smile beautiful. I had so many questions and he took the time to address my concerns. I thank God for using Dr. Campbell to help me and if anyone feels that they may need what I had done, please consider going to Century Dental. The one that I went to is in Altadena. You will be treated with kindness, understanding, and a true willingness to help by the dentists and staff that work there. Medi-​Cal/​Denti-​Cal is accepted.

Let me just get this only negative out of the way… the wait is long! Be prepared to wait past your appointment time.
Ok, having said that. this place is worth the wait!!! I had 2 root canals, 6 fillings and a cosmetic filling on a chipped tooth with not one ounce of pain! Maybe the wait is so long because they take their time to make sure it’s done right and you feel comfortable. I drive all the way from South LA because the dentists are gentle and kind (I’ve have 3 different ones) and they work with you on a finance plan. I tried a different dentist when I switched insurance (see that Review) and ended up switching insurance again just so I could come back here.

Not happy. I was told I had an obvious cavity durring a visual inspection less than a min. I’m sorry but you didn’t even check right and I dont have any surface problem spots. I don’t need a filling. Also, since when does a person have to sign away all rights to the dentist. Hell no you can’t make a decision without my permission and hell no its totally possible to match all fake teeth with your natural ones.
I walked out halfway through and I told them im not paying for sitting in a chair and being lied to.
Update:
Over a year later and multiple visits to a REAL Dentist, I still don’t have that cavity they claimed I had.

RH — Pasadena, CA I have been a patient at Dr. Campbell — Century Dental for several years now. I have always been pleased with the service of the Doctors and Staff. When the office moved up to Altadena, CA from Pasadena, CA I began going up there for my dental services and checkups. The office is immaculate, all modern equipment and clean. I can not say enough good things about Dr. Hurato and his amazing staff of devoted and professional assistants. It’s always a pleasure to go to the dental office.

What a relief! I had the pleasure of being taken care of by Dr. Campbell himself. He is a man who truly cares about you (and the community as I understand he donates his time to help the homeless). These days it seems like dental insurance coverage is so weak that you may as well pay out of pocket. And if you do you definitely want to go here! They took care of my problem quickly and charged waaaaaaaay less than I expected. Thanks, Dr. Campbell!

I have always taken good care of teeth but after I lost my dental insurance I had to stop going to my lifelong dentist and tried Dr Campbell. I was very happy how friendly the staff was and how the dentist explained the work that I needed.
So when my very ederly Mom needed extractions and dentures i chose Century Dental, Dr Jackson was the one who did the work and i was very pleased. He was very friendly and knew what he was doing. Unfortunately, the dentist do not work in the same office everyday so you do have to get used to seeing different dentist when you come in.
Since you can get same day appointments, be prepared to wait. I went on a Monday, which must be the day that the Orthodontist and the small waiting room was filled with young kids.
Dentures can be very expensive, but Century Dental offers no interest credit, which is a real plus for me.
I will definitely recommend to others

Century Dental aka Dr. Campbell office doesn’t deserve any stars as how the place is run. I saw the other reviews of how good the dentists are and don’t doubt those reviews. My dentist was Jack Lee who I really liked and he found problems with my teeth no other dentist had mentioned before, so I kept going to see him even though the wait on Saturdays was horribly long. I had needed a dentist in an emergency a fews weeks ago to find out that Dr. Lee was no longer working there. I hadn’t recalled that I had made my teeth cleaning/​checkup appointment 6 months ago until I got a call from them just now to confirm my appointment for tomorrow. The person that called didn’t bother to mention that Dr. Lee was no longer there before she tried to confirm my appointment. I’m glad I had previous knowledge that Dr. Lee was no longer there, otherwise, I might have wasted a few hours on Saturday to find out that Dr. Lee wasn’t the one that was going to treat me. I would have def. walked out. NOTE: DR. JACK LEE IS NO LONGER HERE!

Haven’t been, so am leaving a neutral review.
Didn’t make an appointment because Orthodontist hours too tough for me: 2 Mondays (8 – 5:30) and 1 Friday (8 – 4:30) a month. Invislign price range was 2−5k.
(Don’t like places that don’t give a narrower price range over the phone. Why should I take time off work and come, if your price isn’t even going to be in my range? Not fair.)
Oh…very bizarre because it seems this same company runs under two names? Century Dental Center and Campbell Dentistry are the same (though it seems the Unilocal sections for the two list different, but close addresses &phone numbers). Weird. Anyway… I called ‘both’ places and noticed the similarity afterward.

A 4 STAR DOCTOR. Dr. Lee was a good find indeed. I came in for an emergency appointment, as my recently worked on right incisor had become extremely hot and cold sensitive. I am an out of towner too, so I really had to rely heavily on Unilocal to find a place relatively close to my bf apartment.
Dr. Lee was very thorough. Initially thinking I may need a root canal, he did multiple x-​rays and meticulously worked to not hit my nerve. He uncovered the REAL problem which was the filling had an air pocket (due to poor installation/​product-​who knows) and was causing the sensitivity. So instead of shelling out 1400 dollars (that is WITH insurance) I only had to pay around 200. And NOT have a root canal.
My only critiques are the assistant for my initial visit had trouble x-​raying my mouth (several attempts and Dr. Lee sent her back repeatedly for better angle. No charge to me of course) so the appointment took a long time. Also the facilities are not in the best shape (rust stains on the floor, old machines, super dated photos on the wall). That is the only reason I am giving this place 3 stars.

Holy Moly this place needs to get shut-​DOWN. It is an old, run down business with old gear and tired staff. I came to this place because it was near my work. The staff is bossy, and the paperwork was ludacris. It looked like a little sales cheat sheet for my doctor to run down to ask me if I wanted veneers in 3 different ways, teeth whitening, or braces… I kinda forgot if I was there for a dental exam or a total mouth makeover. Anyway, they took 15 minutes to call me in after I finished the paperwork even though I was the only one in the whole office. The x-​ray tech was really ghetto with tattoos everywhere, and was not welcoming at all. Neither were those sore bitewings… This place needs to get with technology! I had 18 pictures taken of my mouth with those damn bitewings. It seemed like kinda a lot, and when asked if that many was normal (it hurt a lot), he told me it was because they needed to make money (off me! my insurance did’t cover that many). Anyway, the dentist I had was this Asian guy with an accent who confused my canker sore, with a cold sore, and then at the end of the visit, read me a printed out google definition of canker sore. Also during the visit, the two dental assistants were «in a fight» and the doctor had to tell them to lighten up. It was embarrassing to be around. I had no such experience like anyone else in these reviews and will warn people to stay away from this place. Not professional and doesn’t seem clean either.

I went to this dentist two days in a row. The first day I went in for a general checkup. At that point I did not have any issues with the office. The next day I went in for a deep cleaning, and my experience was completely different.
When I got there I could not even sit in the waiting room because their were so many people. I waited for 45 minutes (past my appointment time) before they called me up to say they were running late (although I had already asked the receptionist about the wait). After another 30 minutes, I went up to complain. They told me it would be just a couple more minutes. About 20 minutes later they called me.
After that initial hour and a half of waiting, the doctor spent about 15 minutes on what he called a «deep cleaning». That was the shortest cleaning i’d ever have, and I can hardly believe it was worth paying more for a «deep cleaning». I ended up paying about $ 90 even after what my insurance covered. I believe my mouth was not fully cleaned, and after waiting so long, I never plan to return.

i have met life insurance which completely sucks
so i had 4cavities so the filling stuff for that, plus the mandatory «exam/​consultation» thats listed on your invoice, plus a deep cleaning, and i have to pay $ 220!
and i pay you dicks $ 80 a month!
anyway, this is really easy to find
west side of los robles, 2 or so buildings south of green
free lot in the back
they ALWAYS have current, non tattered/​ripped issues of US weekly, which i love!
i hate those stupid medical journals or old issues of sunset mag.
the staff here is professional, and not fake nice.
my actual dentist my last time was a really young looking dude, and another dentist that has tended to me was (by the way, theyre all asian– after a quick scoping of the joint, theyre all asian— why are the majority of dentists asian?) a young looking girl.
im such a baby, and just the thought of sharp needles is enough to make me shiver (but yet, im engaged to a tattoo artist, go figure) and im not shy when it comes to barking at these dentists to back off when poking & prodding my gums & teeth.
my last 2 visits i had maybelline colossal forming figures on my cheeks!
yet, they retained their compassion, and patience, and were professional yet considerate of my phobia and weirdness.
any dentist who will make me feel at ease & comfortable when im deathly afraid and loathe sharp and deadly and pointy medical apparatuses, is santa claus in my opinion!

I went to the Dr. Campbell practice because of the rave review already on here, and it was absolutely worth it! My background: I had a blotch on one of my front teeth which had been there since fourth grade, and it had grown significantly worse once I’d had braces (from the bonding material my orthodontist had used). I figured I’d be stuck with a blotchy smile the rest of my life, and had been mulling veneers for the past 15 years. When I walked into the Dr. Campbell office two days ago, I assumed nothing would change, but at least I’d have a checkup and a cleaning.
That was before I had Dr. Alejandro Hurtado. The guy’s a miracle-​worker! We chatted about my wanting veneers in the future, and he said «You know, veneers would be extreme; let me see what I can do.» At the very beginning of my cleaning, he gently sanded the enamel on my tooth (no pain, and no extra charge!), and THE BLOTCH IS GONE. I actually have a fab smile for the first time in my life! (Well, since fourth grade, anyway.)
My teeth and gums feel great, the whole thing cost $ 125 (checkup and cleaning combined), and I feel like a new woman.
Note: I very nearly gave the Dr. Campbell practice four stars here, since I was stuck waiting a half hour past my appointment time, plus the office isn’t nearly as glitzy as I’m used to at the UCLA Faculty Dental Group, but ultimately the place has earned my undying gratitude (and five stars) because a) I now have an amazing smile, b) Dr. Hurtado is more thorough and attentive to detail than most of my past dentists, testing my jaw alignment etc., c) the price was reasonable, and d) everyone I met in the office is a sweetheart.

Dr. Chris… Where have you been all my life???
I had the hardest time finding a good, honest dentist who wouldn’t find a cavity and two root canals every 6 month check up. I kept driving 90 miles to my dentist from elementary school because I knew him, liked him and trusted him for 16 years.
Following a recommendation, I took a chance on Dr. Chris Ngau at the Pasadena Campbell office. Great guy! Young, very friendly, smart and perfect at his craft. He takes his time to make sure your crown color matches other teeth and fits absolutely perfectly, asks often whether you feel any pain, stops if you need a break, makes time to get to know you and be social, and is honest about what’s going on between your fangs. Dr. Chris was definitely worth breaking up with my former dentist of over a decade and a half…
Another awesome ass benefit of Dr. Campbell offices: payment plans with no interest. You can send whatever you can afford at no interest. Yes, you read correctly.
Go, and open wide. Smile wide, that is.