America’s Best Inn & Suites

Do NOT book here! We made reservations through
. Received the confirmation number. Took a bus over an hour to find out that they gave away the room. The manager, Roger, claimed that the only room they had available had mold and a water leak.

— The worst customer service I’ve ever had. Please stay in a different place.
— We wanted to show him my reservation and the guy did not wanted to listen
— We needed to call the police because the front desk person did not wanted to let me in to get my luggage
— The front desk person was aggressive, shouting,
Be advice; do not stay at this hotel.
I was staying at this hotel for the past 3 days and instead of checking out the last day at12 o’clock, I decided to stay longer because my flight home was at 12:00am. This was May 24 2015. The front desk person didn’t want me to stay and wanted to kick me out of the hotel for no particular reason.
The guy seems to be very unreasonable and not capable of having an intelligent conversation.
I had to call the police because he didn’t want me to enter my room to pick up my luggage. The police said that that was not the first time they had this problem. The police have received previous phone call from this hotel for the same reason. The police officer also said that my call was the 3^rd or 4t that they received from the same hotel about the same person doing the same thing. I was told by the officer that that the owner of the hotel didn’t want to fire the hotel attendant, although they knew about the issue. This was one of the worst experiences in my life. I would never stay in the hotel ever again. This hotel attendant was very disrespectful, rude, and violent.

Just about as bad as it gets. I knew it wouldn’t be great but the room wasn’t even clean. The guy who checked us in looked like he had just rolled out of bed. He wasn’t friendly or warm. The hotel on the outside appears to be old and very worn. There were many signs taped to the lobby door and one which indicated that the breakfast was cancelled until further notice. We got to our room and the smell was awful. Almost all of the lights were unplugged. The bathroom fluorescent was burned out. There’s a fist hole in the bathroom door. Several cigarette burns in the blankets and sheets. The furniture is old and dilapidated. But the real thing that was the worst was a huge blood stain on the mattress. We didn’t notice it until the 2^nd day. After sleeping the sheets came off the mattress revealing the large stain. It appears that someone tried to hide the stain by putting a blanket between the mattress and sheet. Stay anywhere but here!

You’ve read the other reviews, you’ve seen how dirty the place is but you’re still looking for another reason to stay here because it’s so cheap. Honestly, although the walls are dirty in the bathroom and there is some unidentified stain in the sink, even though the floor is terribly water damaged and half of the lights in the room don’t work, it’s cheap. That’s exactly what it is. The sheets are clean, there is cable and air conditioning. There is a microwave and a fridge. It’s cheap and a place to stay. Know what you’re getting yourself into and you’ll be fine.

My girlfriend and i stayed at this hotel two years ago. We booked though expeida again (no idea why, probably could have gotten the same rates if we just walked in but whatever) she mentioned two years ago it seemed to be a lot cleaner. I completely agree. Granted we are smokers who dont ever smoke inside, we like to take the time to find the hotels that do allow smoking. It took us four trips to the front office to find a room that was half decent. Even still the room we are staying in has some sort of acid virus in the sink (see pictute) couch is a little scary to sit on (also see picture). Towels with what seems like blood stains, condom wrapper on the phone (lol what). Pad lock broken, cracks in the wall along with it being painted over probably 3 times. Bright side is the sheets were very clean, staff was super friendly and understanding. However legitimately i dont think this hotel will be around in another 3 years. Yes the wifi doesn’t work, they have a dated netgear router that has been recalled. (Room 254 has this router which is just an AP) on the side we were staying on there is precicely 20 cats that live in the next lot. People like to feed them and they seem like they watch over the place. Im leaving this review at two stars solely for the dirt cheap price, location, and cats. Guys you get what you paid for. One last thing, if you complain about a building in the state of Florida having cockroaches, you need to move out of the state.
Ps: if youre freaking out about someone getting shot, yeah that happened, but you’re not that important.

I booked a room through
for about $ 74. When I arrived at the hotel, I saw a line of people waiting to check in. They told me they waited for almost two hours because the guy working the front desk is incompetent. I only waited thirty minutes to find out they’re full and that my booking never came through. Although they were full, they didn’t even give me back my money. So I had to call
to settle everything. This place is the worst.

This place is a nightmare, bugs all over the place had to change rooms because the first one has roaches crawling all over the place even in the beds. The second room nothing worked. Only stay here if you have no other option. I’ve stayed in cheap hotels before but this is by far the worst one.

Do I need to say more? We booked through priceline and tried to call the hotel multiple times before we got there but no one would answer the phone. We arrived on Friday night, 12÷26÷14, where we found 4 cops outside of the «lobby» which was locked and a line of people slinking back from the check in window. Everyone was angry because the hotel was apparently over-​booked or their reservations never made it to the hotel. A family of 8 was reluctantly granted a room which they promptly refused after inspecting it. The kids were complaining that the beds were broken, the mother said the room smelled of feces and the father commented that there was blood on the bathroom floor. Luckily, our reservation wasn’t found in their records either and I was able to confirm this with the Hotel clerk, Gerald (who was one of the rudest people I have ever met), and priceline. I was able to get my full refund from priceline. We found another hotel north of Orlando.
This is not a hotel, it’s a crack house. If you read the reviews here you will see stories of roaches, needles, prostitutes and other disgusting conditions. STAY AWAY!!!
You have been warned.
FYI, crimes on-​site: shooting in March 2014, multiple stabbing July 2014…

I couldn’t stay the night in the altamonte springs hotel it was nasty with roaches on the room, use soap on the bathroom yellow nasty towels garbage from previous guest… bad behavior from the front desk guy… we could access the front desk and have to speak with the attendee from the outside… i ask for a non smoking room and got the smoking room it was the worst hour and a half stay of my life because i couldn’t stay there I get out and stay in a different place… NEVER GO THERE!!!

If the other reviews dont stress it enough. GET THE HELL AWAY FROM HERE. The guy that ran the desk was very sumpathetic, and understood how terrible it was here. Plus yes, cockroaches. They are here. We switched rooms 3 times. They are in every room we have had. Dont even care about what I paid, you feel like this is some sort of joke. Its not…

didn’t even get past check in because the guy behind the counter was pretty rude. we reserved a room using
which told us the room would be about 49 $. so we get there and they tell us no that it’s 69 $ and we need to have a printed invoice or something. we said no thanks and we’d go someplace else. what a waste of time…

We’re staying here for a few weeks recording an album in Sanford, DO NOT STAY HERE IF YOU CAN HELP IT.
This staff is extremely unhelpful, the breakfast if just about nothing but milk juice and toast, and stray animals.
As for the room… well let just start with the keys occasionally just not working so you have to search out someone in the staff to make another key. We have 6 at this point. The mirror was cracked down the middle, sink was filthy along with cigarette ash everywhere when we first walked in. The microwave was alright as it does heat things, but the fridge connected does nothing but freeze your food no matter the knob setting. The beds themselves have dirty sheets and house keeping is scarce unless you continue to nag for a day or so.
This was after the first room we had to move from due to the amount of cockroaches.
Overall you could push through it and stay for a night, but this is by far no where near
AMERICA’S BEST.

I tried to give this –10 stars but couldnt. This hotel should be called a motel so you know what standards or lack thereof to expect. You might think that you are saving money and getting a deal when you book but don’t do it; run the other way if cleanliness and safety/​peace of mind are a priority for you when lodging.
The disgusting old furniture smell in the ‘lobby’ and in your room and the knife stab marks on your sofa are ridiculous. Was this a murder scene? I checked out early and ended up losing my one night fee although I didn’t stay at this motel for one night– I had to hightail it to the HoJo across the street and I cannot begin to tell you how many people I saw checking out early and cancelling their reservations.
Go to the Dennys across the street by making a right at the main road, pass the I4 and its to your left and get yourself the free Roomsaver magazine and you can stay at the Howard Johnson Plaza Hotel for cheaper than usual. Coupon is on page 48 or so in the ‘Altamonte’ section. Americas Best=Americas WORST.