very poor service. I went to take a passport photo. They just took like taking a casual photo. Over all picture was dark, not clear and person who took the photo didn’t even care to adjust my face position. I paid 20 $ for two copies and I had to take again from a different place. Never ever take passport or visa pics from here
Aaron F.
Place rating: 5 Clive, IA
I have only gone to Alpha Copies once, and I am typically a Copyworks guy, but the staff here went so far above and beyond they have forever changed where I will take all my printing business in Ames! The morning of my final review I went there to print 3 posters measuring 5 feet by 3 feet to find that many other of my colleagues where already there waiting in a long line to print. Discouraged, I asked if there was any way they could print my posters off. The manager hooked up an older printer that they were getting ready to pitch because of how old it was and it could only print black and white. He spent about a half hour getting it all hooked up and replaced the ink and had my posters ready to go within a hour of me walking in the door. He then apologized for it the other printers not be open and the posters for being in black and white. Even though it wasn’t his fault I went in the day of I needed a poster, he gave me 50% off what should have been a 125 dollars worth of paper and printing. When I finally went to pay he only charged me 30 dollars! Not only did this place save me tail on the day of my finals but they went above and beyond to make sure I got what needed at below bottom dollar costs. Great business with the best customer service there is.
Rosa K.
Place rating: 5 Chicago, IL
Always outstanding service, and great print jobs. I wouldn’t go anywhere else in Ames! Couldn’t be happier to support such a wonderful family-owned business!