Mobile Rapid Response Unit

Specialties

We offer training to help you get set-​up to get the most out of your smartphone, troubleshooting for when it does something you wouldn’t expect, and repairs for when the inevitable happens. Contrary to what many cell companies would have you think, most parts in a cellular phone are replacable. So rather than throwing out a phone for a crack in the screen, why not just replace the screen, and keep the phone you already know and love.

History

Established in 2012.

The Mobile Rapid Response Unit was started in 2012 to fill a need for cell phone repairs in the Western Massachusetts market. Throughout 3 years in the mobile industry, Desmond Duval (founder), saw many customers stuck without insurance, out of warranty, with a cracked screen and another 6 months to their next upgrade. Sending these customers away was always a disappointing affair for everyone involved.

When the opportunity presented itself, MRRU began doing business, intent on helping out those customers whom the mobile carriers can’t, or won’t. Additionally, we’re hoping to help our customers to find the right phones and plans for their needs, harnessing our experience to ensure the best deals for your company, without waste. Once those phones are set up, training is a must, and we provide on-​site training for our business and home customers.