Anaheim Rent A Car

Anaheim Rental is a unique and rare business. It’s locally owned and operated and the gentleman who runs it provides personal service that one would expect from a friend and neighbor. My car had broke down at 6 pm in the middle of the freeway. To my surprise and rescue, Anaheim Rental was the only company to offer assistance after 5 pm. Thank god they did. They we on time, gave me reminder calls and my car was brand new. They also gave me a discount and upgrade. Not to mention extra miles.
I will use them for all my rental needs.

Did a one day rental of a convertible to drive the PCH, they picked us up at the hotel, arriving 10 minutes before the scheduled time (if anyone out there has taken advantage of this ‘service’ through Enterprize, you know that never happens, they are always late). Then allowed us to leave the car and keys with valet/​bellman for the return. Super convenient and the staff very, very nice!
They even drove back to the hotel to returned a personal article that was left in the car to our valet to see that I got it before I left.
Superb service, RENT FROM THEM, you will not be disappointed!

I rented a car for three days and the service was EXCELLENT. They picked me up at the hotel and when I was done with the car, I left the keys at the front desk and that’s it, they came and picked up the car and I didn’t have to worry about anything else. I will definitely be calling them back on my next visit to Anaheim.

While at Disneyland, I needed a rental for one day. The local car rental shop located on the property was out of cars. I called Fernando, and he sent a driver to pick me up and bring me to his location. Fernando personally took very good car of me and even made sure that for my trip that knew which lane to be in so I wouldn’t get charged for the toll. After my rental was over, he sent a driver to pick-​up the car at my hotel so I didn’t have to bring it back to his location.
Thank you Fernando for saving the day when there were no cars at Disneyland.

Rented a car during our recent visit to Anaheim from out of state. They were great! Picked us up right when they said they would be there; car was great and clean. They picked it up the next morning not a minute late and were just wonderful to work with!!! Highly recommend!!!

Rented a car from them this past week. Car was very clean and in good running order. Cecilia was very friendly. Will definitely do business with them again if I am back in the area!

If you want to rent an unreliable & dangerous vehicle, then this is your place!!! Not only did Fernando (the owner of this «business») provide us with a vehicle that endangered our lives, he charged us the full price of the rental after discussing with us that he wouldn’t charge us for the inconvenience he caused during our trip. Not only that, but we’ve tried numerous times to get in contact with Fernando to discuss our issue and get it resolved, but not once has he responded back. Completely unprofessional.
Please save yourself the trouble and rent from another car rental company in Anaheim. There are a ton in the area. In fact, just click «back» on your browser and continue your search. This place isn’t even worth looking in to.

ARAC did not fulfill the terms of the rental agreement – an unsafe 15-​passenger van was provided to me. We were never informed of any problems with the van prior to leaving their property. Not any time during the paperwork process, or even the walk-​around, was I ever told by the owner, Fernando, that the tires were not rotated. He was fully aware that we were to drive the vehicle to and from Las Vegas – over 500 miles of driving.
It was not until half-​way during our drive did he mention to tell me over the phone that the tires were not yet rotated. And he was only obligated to give that excuse because we were frantic to tell him that there was something very very wrong with the power steering on the car once it reached beyond 60−70mph. In short, the power steering was not working. In order not to collide with any other passing cars/​trucks/​semis we were relegated to driving in the slow lane at an average speed of 50mph. It took over 7 HOURS to get to Las Vegas on a typical 3.5hr drive.
His solution was not to offer for us to stop at the nearest car rental and get a different and, more importantly, SAFE vehicle to finish our journey. He wanted US to find a Walmart (specifically a Walmart… in the middle of nowhere) to get a tire rotation. On our dime. On our time. Promising to «take care of it».
Subsequently he promised, over the phone that we would be reimbursed as a result of all the troubles we had to encounter during our 3-​day vacation. He never owned up to that promise and still charged us the FULL rental amount. Even though we could not drive the van AT ALL the whole time we were in Las Vegas. Making the rental obsolete. It was in our hotel parking lot.
So, suffice it to say, don’t rent from Anaheim Rent A Car. Until Fernando has made good on his promise, on his word, he’s lost at least 15-passenger’s worth of customers. Spread the word.

I wonder why my hotel’s bell man call them every single time. This is a typical mom and pop shop who gives commissions to the hotel bell man. It takes them an hour to come get me.