Drain Busters Rooter & Plumbing Service

We called DrainBusters last Labor Day 2015 because of a backed up sink. Gary was there within the hour and cleared the blockage. Then last week we called again because of a small leak under our house. Turns out it was a large leak in two places. They worked on it until it was completely fixed. I recommend them because of their response time, and competency and work ethics.

I would highly recommend these guys to anyone in OC that has plumbing needs. They are very reasonably priced and they mean business when they come out. Sending out 2 trucks to make sure they have are prepared for as many surprises as necessary.
I had a main line blockage that I went through the home warranty to get fixed. The plumber they recommended wouldn’t get it done properly so I had to go outside of them to get it fixed. My wife contacted Gary and had him come out at 11 am on May 19^th. Gary and Mike was there 15 minutes early and got right to work. I spoke to Gary and he said that they will be able to clear the main block that the previous plumber said would need a commercial plumber with much larger equipment. Gary and Mike were able to clear it out with a 100 ft snake. Since we had a 2 inch clean out, Gary informed me that this may be a temporary clearing and that if it does get blocked again soon, that he can give me a reasonable price on jetting it out which he would warranty for half a year or so.
He also said the alternative would be to put in a 4 inch clean out. I told him the other plumber quoted me a very high price. Gary quoted me a fraction of that price.
Then on Sunday, I heard gurgling sounds from the toilet that cleared itself out. I called and left Gary a message, which he got back to me on Monday. Right after the call, we noticed the drain was backing up again. So I called Gary and he said he would be out first thing in the morning. The backing up caused the small clean out to overflow and we placed a bucket to catch any overflow. Tuesday, they came out to clear the blockage again. My wife and Gary discussed getting the new clean out installed as quickly as we can so they would have a larger access to completely root out the main line.
They were able to get the clean out installed Wednesday ⁵⁄₂₅ and did a full clean out. Mike, Rick and Gary were there and got the clean out installed very quickly They were able to find multiple points of blockage and cleared out everything at not even half the cost of what the other plumbers around the area were quoting just for a rooting job that involved removing a toilet to get to the main drain.
On a side note, they had to remove a good portion of the plants in our planter to install the clean out. And they were able to rearrange the planter that made it look very awesome!
Drain Busters will be my go to guys for all my plumbing needs. I would recommend them to anyone.

Amazing service ! Had a last minute clogged sink and Mike came in 30 minutes, fix it, clean it and for a reasonable price. Very reliable !

Had another great experience with this company I called on Mother’s Day owner Gary gave me a time someone would arive at my home. Mike showed up early met my boxer dog so he was comfortable came in unclogged my kitchen sink in no time. I highly recommend this professional company. Did I mention very reasonable price did not charge me extra for coming out on a Sunday. These guys are great. Thank you Gary and Mike. Nice to know when I have future plumbing issues I can call these guys.

Gary responded quickly and made appointment for next day. They accurately diagnosed the problems and made repairs. Fees very reasonable, highly recommend.

Came home from a long day at work to a plumbing disaster. It was almost 8 o’clock and I went to Unilocal to look for a 24 hour plumber. The reviews for Drain Busters were excellent so I called. Gary answered heard my story and said they would be there in about half an hour, 15 minutes later Gary and his tools were at my door. He was so pleasant and fixed the toilet in no time. I need some plumbing work done in the next few months and I will be calling them very soon. I highly recommend them. And will tell my friends about what great service I received. The price was very reasonable able too which just made a very bad day much better.

We had a plumbing emergency on a Sunday evening and I called and they sent a technician right away within 15 minutes. Mike was both professional and helpful as he explained what he was doing as he was doing it. He cleaned up after the work was done and we couldn’t be happier. We plan to use Drain Busters for all future plumbing issues. Highly recommend them to everyone I know on the area. Thank you Mike!

I own a few older rental properties, so I always have some plumbing issues. I discovered Gary and his team a few months ago. They have come to my rescue a few times. Of course every issue happens on the weekend. The last issue was with a water heater at a fourplex. They scrounged to get parts for it to get it working for my tenants on a Sunday. Had myself prepared for some scarey $$$. But Gary always charges more than fair prices. I will definitely be calling him first for whatever plumbing issues arise!

I highly recommend this company because of their sense of urgency, professionalism, expertise and reasonable pricing. On a Friday night, my call was immediately answered by Gary. He was able to send Rick within the 2 hours to unclog the main drain. Then they came back to my rescue on Easter Sunday morning ! Without any surcharge and complain. I felt that their pricing is fair because they did not even try to sell me «the camera» (like other companies). They just used their camera quickly to ensure their job is done correctly. And they consult each other about how to remediate to the clogging permanently.

Gary came highly recommended. Spoke with him over the phone, sent pictures via text, and he immediately sent someone out to check out the leak we had. Rick couldn’t have been any easier to work with. He went through all the steps to find the leak be for absolutely having to cut holes. Once we did he meticulously looked around in the tight space and found the leak. It was a quick easy fix. I just found my new plummers.

Would definitely recommend these guys! They did an excellent job, and didn’t charge an arm and a leg! Very professional but not snooty if you know what I mean. We were trying to clean our own line and we had a drain bladder break off about 10 feet into our line. They didn’t make me feel like a fool because of the dumb thing I did LOL. If you’re looking for a plumber that’s fast and reasonable and who will get the job done these are the guys you need to call. I will most definitely use them when I need a plumber and recommend them to anyone who needs a plumber.

Wow! Quick and speedy service! I called Drain Busters on a Sunday afternoon at 5pm, and Mike was at my door in 30 minutes. I had a clog in my kitchen sink. He fixed it and was on his way. I highly recommend them to anyone.

Rick did an excellent job repairing a pipe I busted trying to change out a hose bib. Very reasonable, nice guys, and showed up the same day. Thank you!

They were great! Excellent customer service. Gary did a main-​line clean-​out installation and snaked the line for us. He quoted me a fair price and then once he was finished he said things went better than expected and charged me $ 150.00 less than he quoted. They were on time and finished quickly. He no longer has to remove the toilet every time our drains get blocked he can use the new access point.

Can’t say enough how impressed with the customer service and speed in which I was able to receive service.
No joke I called at 5:07 pm and had a technician at my house within 25 minutes!
Cleared my shower drain and cleaned up his work space and was done in 45min from start to finish.
I’m very happy and if the need ever arises, I know exactly who to call for help and you should too.

My wife and I just bought a house in Lake Forest, and we needed some plumbing work done prior to us moving in. I was recommended to use them, so I gave them a call.
Gary and his team came out to the house and did a free on-​site estimate of what it would cost to make the repairs we needed: new water main, clogged bathroom sink, two non-​functional shower spouts, and janky laundry plumbing in the garage). Their pricing was extremely fair, and they were able to start the work the same day as the estimate. We were very happy with the work Rick and Paul were able to do. After the work was done, we noticed our guest bathroom shower head leaked when you turned the faucet on full. We called Gary, explained what had happened, and he offered to come back out and fix the issue (note: some of the original work they did was in the guest bath shower). Gary and Rick came all the way back out, promptly fixed the issue, and we again were happy customers.
We are very glad we called Drain Busters. We will most definitely use them again in the future. Thanks guys!

Our drain backed up the day before the Super Bowl and we we’re expecting close to 40 guests! Considering it was now late in the evening and most places are closed, we were looking doomed. Drain Buster was the only company that responded and not only fixed the issue, they charged us a very fair rate. Thank you Drain Buster!

Moved to Anaheim a year ago and over the weekend we have a clog in the shower, which also clogged up the toilet and the sink. It was a huge mess! I tried fixing it myself but the clog won’t budge. I called Gary today and he came right away. Gary and Mike fixed the problem… our bathroom is as good as new! They knew what the problem was, how to fix it and have all the equipment to get it done. Gary gave us a «neighbor discount» and the charge is way below any plumber I know would charge for the work involved. Thank you very much, Gary and Mike! We now have a plumber that we can trust for all our plumbing needs. You guys are the best!

Woke up to toilet backing up and toilet waste backing into bathtub from drain. Plunging didn’t help. Called Drain Busters and Gary said he said it was the main line and that he’d be over around noon. He came and snaked it with a heavy duty snake from outside the house and finished clearing the clog in under an hour. The price was more than reasonable. We will continue to use this company, and strongly recommend to anyone we know. Excellent workman ship and friendly efficient customer service!

What started off as a slow drain in my shower turned this Thanksgiving weekend into a nightmare. By Thursday, water was backing out in my shower. By Saturday morning, 2 plumbers were unsuccessful in snaking the line. I called Gary who answered the phone and said they could come out that afternoon. Rick showed up and diagnosed the problem as faulty plumbing install on my newly remodeled bath which was preventing them from snaking but they would keep trying to help me. I was devastated. He and his partner spent hours at my house and tried snaking every which way possible, including from the roof (which the last plumber didn’t want to get on due to it being too steep). They too were unsuccessful that day and not for lack of trying.
Later that night, my kitchen sink backed up. I texted Gary and he called back to say they’d come out the next morning. Rick shows up and took cared of the sink in less than 30min. The amazing part is when he showed up, he said they wanted to come back anyway because they brainstormed my problem and came up with one more creative method he’d like to try if I was open to it. No charge if unsuccessful.
Long story short, Rick and his partner spent practically their entire Thanksgiving weekend at my house. I am convinced that they not only love their job but are truly passionate about helping their customers. Gary personally responded to my calls on the weekend and after hours and followed up to ensure everything was going well. Rick went above and beyond to help me even after he left. The team is very experienced, knowledgable, and customer oriented. They also honored their original quote even though it took them 2 visits and a lot of man hours to remedy my situation.
I hope to never have any plumbing problems ever. But if/​when I do, I’m calling these guys!