This place is garbage and they have policies that don’t make any sense. I admit I made an error because I’m on my last pair of contacts, and have been for 2 weeks, and when I went to replace them I realized that I didn’t have anymore left. I tried to make an appointment with the doctor, but it is going to take a week for me to get in there and meanwhile my eyes feel like there’s acid in them because the contacts are getting old and drying out faster. I simply asked if I could have a trial pair to hold me over for the few days until my appointment and I was told it is a «liability?» This is the stupidest policy I’ve ever heard of and I’ve never encountered this through any of my other optometrists because it doesn’t make sense. It’s not a liability, it’s just a paranoid doctor who doesn’t want to spend a few cents to give up some free contacts(by the way I was trying to make my appointment and then buy a year worth of contacts like I’ve always done. I don’t have glasses and when I told this to the attendant she recommended that I «prioritize next time.» I guess she wouldn’t understand being that she sits on her ass all day in a little store so she can’t understand being a full time working professional and finishing graduate school. Go ahead and save your lectures as I’m sure your life could use a lot of prioritizing. Needless to say, I won’t be coming back to this place and thank god there’s still reasonable and intelligent people in the world at places like orange circle optometry. I’ll be taking my business there and I suggest others do the same. By the way, orange circle optometry said no problem in giving me a trial pair until my appointment… weird.
Tatiana D.
Place rating: 5 Anaheim, CA
I had a great experience, staff was really friendly and the doctor took all the time to explain everything. I highly recommend this place.
Victoria W.
Place rating: 5 Hacienda Heights, CA
I can’t believe no one has reviewed this place before. I probably should have years ago since I have been coming to see Dr. Trang Dao for about 4 years now. She is the only eye doctor that I will see even though I’ve moved to West LA. Not only does she give you great advice on how to take care of your eyes, she actually explains why you should do certain things. For me, that makes all the difference. She takes the time to explain so you feel comfortable and motivated to keep your eyes healthy. On my visit to see her today, I learned that diabetes is the leading cause of blindness and getting your eyes dilated can help detect it! Which is why my vision is a little blurred as I’m writing this review. A few years ago when a small debris caused a small cut in my eye, I came to see her. Even though I had HMO and needed to get a referral before I could see her, she told me that a general physician wouldn’t have the microscope to see what was causing the irritation and prescribed me the medication I needed. Another example of great service was when my sister also had an irritation in her eye while visiting in southern California(she lives up north), I took her to see Dr. Dao. I knew that she would help my sister out and I wasn’t let down. I cannot recommend Dr. Trang Dao enough. She is an exemplary doctor and person.