AAMCO Transmissions & Total Car Care

I hate saying «scam» it sounds so immature and unprofessional but this placed earned the designation unfortunately.
I needed a warranty repair and was instructed to go to this shop in the middle of nowhere for my service. Apparently they are the only shop in 30 miles that services VW. Who knew that a shop in the ghetto sticks even knew what a VW looked like.
Anyway…I took my car to the shop and explained in great detail exactly what the problem was. Of course I was treated like an idiot and told «Well we will have to get in there and see if that is really what it is». Obviously they don’t like it when you know more then they do. I was charged $ 50 for the «inspection» even though my warranty provider clearly said I would not be charged until the «inspection» was done.
So here I was on a Friday, 30 miles from civilization and being told I would need to leave my car there because it would take «three hours to get in there and look at the issue» since it was a VW. So I would not get my car or an answer until at least Saturday. Of course it was about three hours later, when I was back in the city, that this Jason fellow called and proceeded to stream a unending blast of falsehoods into my ear. He claimed it WAS the issue I told him it was but it could also be a couple of other things. The issue I told him it was apparently was NOT covered under the warranty. Okay no big deal. What about those other things it COULD be, did he check those? No he didn’t he said they ARE covered under the warranty but he was not going to see if they were broken unless i paid him at least another $ 150 for two hours of labor to go check.
It was at that time that I knew something was definitely smelling very green eggs and scam. How did he know that the part I told him was broken but NOT see the parts connected to it if he «inspected» it? Why did it take «three hours to get in there» and inspect the parts the first time and why didn’t he inspect the parts quiet literally attached to the part in question?
Yes it was obvious. They did absolutely nothing. I came back early the next morning and was shocked to drive up and find my car in the parking lot with the windows down. I mean seriously?
I went in and asked for my keys and initially just lightly voiced my disappointment in their services. I took my keys and went to my car. It was at that time that I looked at my dash and realized they NEVER ONCE even «inspected» anything. They never touched the car. To say I was unhappy would be a major understatement. I stormed back inside.
I immediately demanded a refund, to which the man replied «We don’t do that, we inspected the car». In response I immediately asked for a copy of the «inspection», at first he refused to provide it and only did so after I threatened legal action. When I was given the inspection report I was not surprised to learn that all they did was WORD FOR WORD cut and paste what I told them when I walked in the door.
I asked the rep why he was charging me for an inspection when no inspection occurred… then his lies started.
Lie one. They used a «machine» to inspect the internal air conditioning mechanical part. I asked him if I could see this miracle machine that could see through metal and see individual parts. He then of course backed off that and admitted that no such machine existed.
Lie two. They DID inspect it. I again asked him how this was possible without every opening the hood. After some back and forth he openly admitted they never opened the car in anyway and definitely did not inspect the part in question in any way
Of course once I started calling out the rep on the stream of lies he got very defensive. To the point he tried to get physical. I continued to demand a refund since he openly admitted that they made no attempt to inspect my car.
It is simple, if you «INSPECT» something you actually INSPECT it. If you do not and yet you charge me for an inspection, you are a scammer and committing fraud. Avoid this place at all costs.

rip off!!! I went to this shop to get my check engine light looked at. They told me I need a new air intake. That I had to pay for a inspection which was reasonable. Then it went from if its just faulty sensors its this, if its more invasive… the price started to sky rocket. I had sticker shock!!! I went home a couple days later I got a letter in the mail that the acceleration petal in my car was faulty. I went to my dealer and they replaced it for free THAT IS WHY THE CHECK ENGINE LIGHT WAS ON because the petal and engine were not synching properly. This place is full of scammers; idk if it is because I’m a girl and they thought they can get money out of me because I wouldn’t know any better but I’m passing the word that they are a bunch of lying punks!!! My car still works perfectly no new air intake whatever needed.