Jane at the Neenah store is fantastic to work with. I met with her and talked through concepts of what I was looking for in my wedding flowers. I didn’t have any concrete desires and she helped guide me. We ended up with a design that turned out so beautifully! I got SO many compliments on my bouquet and my husband’s boutonnière. My flowers were worth every penny spent and I am very happy with how they turned out. The only speed bump was I had asked(and confirmed) that I could pick up the flowers at the Appleton store; however, when I arrived the morning of the wedding, they weren’t there. I had to scramble to find someone who could pick them up at the Neenah store. It could have been a lot worse, but not a stress a bride needed on her wedding day. All in all, the experience was great and the flowers turned out so beautifully I will remember them forever!
Ann R.
Place rating: 2 Milwaukee, WI
I grew up in Appleton and have used Memorial Florists over the years without issues. Unfortunately their quality seems to have declined. I ordered a bouquet of fresh flowers in bright spring and summer colors to be delivered to my Mom in the hospital. I spent $ 40 on the flowers plus delivery and tax for a total of $ 53. The flowers arrived on time and seemed fresh, but it was basically a bouquet of white daisies with some carnations and a couple of other stems in a plain glass vase. $ 40 for daisies and carnations? I could have picked up the same thing at the grocery store for $ 9.99. Perhaps they think they can get away with a lesser bouquet when it is ordered over the phone but I always check with the recipient. This time I saw the bouquet in person when I visited. I will use another florist from now on. P. S. After I ordered my sister warned me she had a problem earlier this year with a half dead Easter lily delivered to my Mom. Pays to check out reviews before ordering!
Mai L.
Place rating: 1 Boston, MA
I normally don’t write review but this place is horrible. I really wish I would have read the reviews for this place. Do not use them. They are rude and they look at you like your an annoyance. After I explained my situation and what was done these people didn’t care. THESEPEOPLEDONOTKNOWHOWTOAPOLOGIZEFORTHEIRMISTAKE! All I wanted was an apology for the mistake. None was given. We spent over $ 200 on a flower arrangement which was for my grandfather’s funeral. Completely disappointed. They were late delivering the arrangement to the church. They made the wrong arrangement even when we personally went to the shop and discussed it with a person. When I called to that Saturday 3÷21÷15, morning I let them know they sent the wrong arrangement and that it’s disappointing since we personally went there to look at their books of flower arrangement. They lady on the phone didn’t apologize. Later after that call they sent someone to pick up the arrangement in the middle of the funeral. And sent back the correct arrangement when we went to the burial site. On Sunday 3÷22÷2015 we went back and the two lady were not apologizing for the mistake made instead they looked taken aback and seemed to not care or offer to even say this was the mistake made instead I had to tell them where they made the mistake. Unfortunately Lori, I believe was not there which was who we spoke with the arrangement. Such a shame, she was kind but the ones on Sunday were not. Learn how to better service the customers and learn proper manners.
Amanda M.
Place rating: 5 Reno, NV
I love this floral shop! I live in Reno NV but am originally from Appleton and my parents still live there. That means when I order flowers from them I always do it via phone or online– so I choose to support a local Appleton business by choosing Memorial Florists. Today specifically I called them for a flower order for my mom and Paula was extremely helpful and quick with my order. They keep my information on hand(which I didn’t realize before!) so they can pull up my address and the address of people I have sent flowers to in the past. I find this extremely helpful and love that they are organized and«get it» to have a system like this. I am always pleased with the prices, quality, and service of this place and will continue to buy my flowers here.
Hattie C.
Place rating: 5 East Lansing, MI
Kayce Anderson at Memorial Florists did an incredible job with our wedding flowers. I went in with a basic price point and color in mind and knowing little else about what I wanted for my wedding flowers. Kayce worked with my husband and me in choosing arrangements that fit exactly the feel we were looking for and at a price we could afford. We got to peek at the flowers the day before the wedding to make sure everything was perfect, and the flowers arrived on time on our wedding day looking gorgeous and smelling beautiful. I would highly recommend Memorial Florists to any other bride in the Appleton area, and especially would suggest working with Kayce. She went to school for floral design and was professional, creative, and a joy to work with. I can’t say enough good things about our experience with Kayce.
Gary S.
Place rating: 1 Appleton, WI
This is the place to go if you want to be screwed for overpriced dead flowers. Much better places in Appleton to buy flowers.
Jessica H.
Place rating: 1 Highland, NY
Save yourself 5 dollars and contact a local florist. I contacted memorial florists for a funeral. The day before the site of the funeral changed and memorial florists said they could accommodate the change. At the funeral, I could not find the flowers. I had to call AFTERTHEFUNERAL and found out that the local florist had not understood the message left for them. Memorial florist offered to have the flowers sent or refund my money. I chose to have my money refunded. 2 weeks later, I find a $ 5 charge on my credit card. I call memorial florist and was told it was a communication fee service. They refused to refund the $ 5 even after acknowledging that their communication was impeded by time zones and the accepting florist did not understand the message. Seriously, I am paying $ 5 for an afterhours phone call that was ineffective. Unprofessional, unethical, and unreliable. Buy local!
P I.
Place rating: 1 Neenah, WI
OMG The most unprofessional — lowest quality shop I have EVER done business with.