R/C Hollywood Cinema 4

I love Hollywood. Sure, it’s small and not super luxe, but the price is right and the seating is comfy enough. It’s also super close to home and the $ 5 Tuesday deals are awesome!

As far as theaters go this one is mediocre. Comfortable enough that you don’t notice it, but not posh by any means. It’s a small with only 4 theaters.
But you can’t beat $ 5 Tuesdays!?! I’m here almost every week :)

I’m such a huge fan of this theater. It reminds me of the theaters I grew up with back home. Not too pricy. Small but not crowded. Friendly staff and convenient to home. Being located in downtown Arbutus gives the place a homey welcoming feel. Only wish they played all new releases but I’ll live!

The best theatre in the area. It is clean, safe and very convenient. I always check ShowTimes at this theatre first before going anywhere else. If you haven’t tried this theatre, your missing out. The diner next door is just an added bonus.

this used to be a nice theater years ago but has definitely gone down hill. dirty and understaffed. popcorn tasted like it was made fresh the week before about the same time the theater had been given a light sweeping.

I love this place! I cannot tell you enough how great it was to grow up in a neighborhood that had a small movie theatre.
At Hollywood (as my family refers to it), the prices are lower than those of larger theaters near by. Although the snack bar prices have risen over the past few years, they are still the best deal around! Especially if you go to $ 5 movie Tuesdays!
Although Hollywood does not always play every new movie, they do a wonderful job trying to play the most popular, crowd-​drawing movies out at that time. On Wednesday mornings in the summertime, Hollywood plays free movies for children. These movies are often those that have already come out on DVD, but it is still a fun chance for parents to take their child out to the movies for a favorite!
I love Hollywood… and I hope it never leaves!

Still a classic in the heart of Arbutus. Things may come and go, but this theater has been here since I was a little kid and I am 35. Of course, back then it was a One Dollar Theater. Always clean and the people are friendly. If I go to see a movie, its worth the trip here. Also, Arbutus is such a cute little town that has not really been touched by progress in 20 years. Same little diners and shops. Always a treat to go to.

Only movie theater I take my kids too. So close to home, love how everything about it. Grew up with the movie theater myself. Arbutus wouldn’t be the same with out it. I think there’s only 4 different screening rooms, but hey.. It doesnt matter. You can’t beat the price!

If it wasn’t for $ 5 Tuesday I don’t think I’d go to the movies! This is a great hometown theater. Its clean and offers the newest flicks. The audience can sometimes be disturbing but honestly its not that bad.

Most convenient theater. Park right in front.

Our family watched Cars 2 here tonight and had a great time. Clean, comfortable, and a great price. I’m sorry the place wasn’t better attended, as I think they’re nice people and offer a good value in a quaint neighborhood setting, which is why I determined to come home and write a positive review, which is rare for me. But I really do think local businesses like this should be supported. It’s nice to see movies in a neighborhood theater run by local folks!

I went to see Captain America: The First Avenger here (with Morgan S., who also wrote a review). The experience was going along just fine (sure, the theater doesn’t have stadium seating, but I could still see the screen, and sure, I could hear the gentle whir of the projector, but, after all, I only paid $ 7 for my ticket), we (and about ten other people) sat through the credits, the music was swelling to a crescendo to go into the teaser trailer for The Avengers (for which, as you might gather from the subtitle, Captain America is just a glorified preview), and right then the film cut out.
The audience booed, but if the projectionist heard us, he ignored us. The teenager who came to clean up the theater very politely apologized to us when we complained, but assured us that he had no power. We asked to speak to his supervisor. And that’s when the experience really turned sour.
Turns out, you can’t speak to a supervisor, because the only supervisor of the three teenagers (who are the only employees a customer can actually, you know, talk to), is also the projectionist, and was upstairs starting all of the movies in the theater. Could the teenager go upstairs and tell the supervisor that we’d like to speak with him? No, because the teenager is, in addition to having clean all the theaters, solely responsible for taking tickets. We offered to take tickets on his behalf, but he didn’t go for that. I called the theater’s phone number in hopes of being connected to a human being I could talk to, but it was just a recorded message.
The teenagers assured us that the supervisor would be down in just a minute. After waiting perhaps twenty minutes, the last of the other disgruntled patrons left, leaving Morgan and me as the last two. After another four minutes, the supervisor finally emerged. I did have to corner him as he tried to make a beeline into the ticket booth.
He assured me that yes, he did know that there was another scene after the credits, but it was a technical problem that caused the projector to fail. (What a remarkable coincidence that it failed at just that moment.) He was not in the least apologetic about the fact that I had to wait nearly half an hour before being able to talk to a supervisor, which, at this point, was to me the larger problem. (Once the next viewing of Captain America started, even I recognized that it probably wasn’t very realistic that he could start up the projector and let us watch the final scene. But why did it have to get to that point? If only we could have talked to someone earlier, he could have shown the scene to the ten of us, and everyone would have had warm fuzzies all around.) After a long argument, in which he was clearly unsympathetic to why we were annoyed, we finally asked for our money back. To be fair, he did give us our money back (although he was pretty unpleasant about it), which is why I’m giving the experience two stars instead of one. But I certainly won’t darken his doorway again.
The real problem here isn’t that I missed the end of the movie. The real problem here is how management chose to deal with it. It was impossible for me to air a grievance: the teenagers had no power (or chose to exercise none), the supervisor did not appear for half an hour, and when he did, he failed to recognize the problem.
Here’s what he should have said:
«I’m so sorry that you missed the end of the movie! Yes, I know that there’s an extra scene at the end of Captain America, but I was just so distracted by the fact that I’m the only employee here qualified to run the projector, and I was in such a rush to start the other movies, that I forgot that this film had a teaser trailer after the credits. I’m terribly sorry. I’m also terribly sorry that it took so long for you to speak with a manager! It’s really inexcusable, but we are so understaffed tonight. This is not our usual operating procedure, and I promise that if you come back another night you will have a much better experience. Please accept your money back, and I do hope that you won’t hold it against us and will come see us again real soon.»
The final situation would have been the same: he didn’t have to do any additional work rewinding the projector, and we would have gotten our $ 14 back. Just a little politeness and tongue-​biting on his part (I hear the customer is always right), and he would not have permanently lost two customers, and inspired a flaming on Unilocal.
I suppose I can take consolation in the certainty that R/​C Hollywood Cinema 4 is not long for this world, if it can’t even hire enough employees that the manager has to run all four projectors himself. (I shall have to check the guidelines for the projectionists’ unions to see if that’s even legal.)

The Hollywood is the go-​to theater when I want to see middle-​of-​the-​road mainstream junk. No competition with the Charles; in fact, I doubt they’ve ever played ANY of the same films. Their line-​up this week, for example: the Wall Street sequel; The Town; Easy A; and that 3-​D owl movie.
The films are a little out-​of-​focus and dim sometimes, but the Hollywood is owned by a small, locally-​based company (R/​C Theaters, out of Reisterstown), and it’s important to support your local businesses.
They have the best movie theater popcorn in the Baltimore metro area by far. Sometimes I stop by to get some corn even if I’m not seeing a movie there. (The Charles runs second in this department.)