County Auto & Coml Towing North

STAY AWAY!
!! this place is a huge rip off and, they can’t fix cars, and rob people blind.

We got towed here late on night after losing two tires and a wheel rim to a single pothole in Yonkers (That city has the worst streets!). The car was fixed with two new tires and new rim by the next afternoon. Courteous, professional people. The price seemed fair.

THEY WILL MAKE UP CHARGES ON YOUR BILL AND NOT RELEASE THE CAR UNTIL YOU PAY THEM. Horrible company, quoted me an outrageous amount for a simple service and then held my car hostage until I paid them for nothing at all. I allowed them to tow my car after calling AAA to their shop so that they could have a look at the coolant system. The driver thought it was probably the thermometer in the car, and it would be very easy to fix. He told me not to worry and that they wouldnt charge us or touch the car until I said it was okay. Then, when I called later to move the car out to my preferred mechanic, they charged me $ 100 for a «full diagnostic» WHICH I NEVER ASKED FOR. The itemized bill has descriptions of checking the belt on the engine, WHICH I HAD NEVER HAD A PROBLEM WITH. NEVER USE THIS COMPANY, THEY WILL MAKE UP CHARGES ON YOUR BILL AND NOT RELEASE THE CAR UNTIL YOU PAY THEM. Unless you want to get robbed or spend a lot of time in court, pass on this and go somewhere else, and definitely tell AAA to never send them.

I’ve been bringing my beloved Mini Cooper here for several years now and I couldn’t be happier. The staff is super friendly and most of all I feel they are being honest with me. I’ve asked them questions about service and they will tell you what you need to do vs just taking your money for any unnecessary work. Also the place is super clean and the cars aren’t parked all on top of each other. They take pride in what they do.

I called AAA to have a donut put on my car, they said the company they were sending would be there I thirty minutes. Sure enough, the minute it turned half past, they were here! Young man was very nice and he was in and out in no time. I really appreciated this quick and easy service.

THIS BUSINESS IS A COMPLETE & UTTER RIP-​OFF & CON!!!
My car started shaking while coming off the exit in Elmsford. Called AAA – tow truck arrives from County Towing/​Repair — -this is where the con starts – I let driver know where I’d like to be towed & he says hey why don’t you take the car over to my shop, we got mechanics on duty who will have you in & out quickly – yea your kinda car is easy to repair. Dumb me falls for this & lets tow driver take me to County Repair. I believe tow driver’s name is Wilson??.
To make a long story short – after taking about an hour to diagnose the car the mechanic in charge – Steve, says I need a new distributor as oil is leaking into the one in the car.
And of course his estimate, around $ 850, includes a NEW distributor mind you for an 11 y/​o car. I said could you possibly get a rebuilt distributor – no can do. Note-​there were 2 mechanics in the shop so I’m not sure which incompetent was working on the car.
I asked if anything could be done just to fix the shaking of the car, at least temporarily and also fix it so that engine light is not flashing which is obviously an indication of a problem. He said yes, he’d change the distributor cap, change the spark plugs and clean the area in question up a bit & I should be good to go without any problems although he did suggest I get the distributor changed in the near future. Total cost of this con=$ 400 but i was in a vulnerable situation & had to do this in order to be able to escape the throngs of these unscrupulous cons & thieves.
Well after waiting another hour for the «repair» or should I say destruction of my car to be done, the mechanic comes out to me and says – the work is done BUT one of your cylinders is not firing, no compression, or in other words broke. He said all the cylinders were fine when they started work but for some reason one went, hmm couldn’t be that they broke/​damaged it whilst attempting to repair it. Then he matter of factly stated I needed a new motor & could probably find one on e-​bay!
Having had the car subsequently checked by other mechanics I was informed that a cylinder does NOT suddenly break while in a repair shop and proper procedure is to first check the spark plugs and cylinders when there’s a misfire or shaking of the car which was NOT done by these 2 incompetent idiot «mechanics».
And finally I was able to leave with the car in the exact same way in which I brought it into County Repair except my wallet was minus $ 400.00. STAY AWAY FROM THIS BUSINESS BY ALL MEANS.