CVS Pharmacy

Terrible customer service. After about 30 seconds of her time requesting a prescription transfer, the pharmacist rudely explained what she was doing and slammed the phone down when she hung up. I am so sorry to inconvenience you as I try to get my prescription that I desperately need. Looking very forward to transferring from this pharmacy.

This is the worst CVS. I have been going to the CVS for over the past ten years and will not go back again. Not only do you have to self check out but the staff is too busy chatting with their friends to help you with anything. Over the years this location went from having a nice staff to having a staff that invites their friend to come in and hang out. Do not bother go anywhere but here.

Pharmacy VERY slow. Will consider getting prescriptions filled elsewhere in the future.

This is the worst CVS I have ever been to. The pharmacy is ridiculously understaffed with ridiculously under-​qualified people.
I’ll never be using any CVS pharmacy again, because this one store is testament to how little CVS gives a shit about anything and anyone.

I live nearby, and have used this CVS for over 3 years. I will no longer be using the pharmacy, and will walk the extra 6 blocks to the Harris Teeter pharmacy.
This CVS has, for the most part, polite front staff. Yes, the other reviews are correct in that there are issues if you have to return something, the prices are often incorrect, trying to use coupons is a hassle, and you have to use a self-​checkout 99.9% of the time. If something is on sale, rest assured you will not find it at this CVS. Sale items sell out almost immediately. If you want a certain cold drink (soda, water, sports drink, coffee drink, etc.) the coolers are often empty or underserviced.
The absolute biggest problem in this store is the pharmacy. The pharmacy staff is either straight out rude (the head pharmacist seems to hate life and customers) or is incompetent. Again, I used this pharmacy out of convenience, but I am now taking my business to Harris Teeter, where I have never had to wait in ridiculous lines, have never been called the wrong name and have been yelled at because I didn’t hear them when they called (how was I to know it was me they were calling? I have a very, very, very common, boring, vanilla last name and they totally mispronounced it, but that is probably in part due to the majority of the staff not being native English speakers), have never been told something was ready when it wasn’t, etc. etc.
I agree with the other negative reviews. I give 2 stars only because the front staff has always been friendly to me (although, with one male staffer, sometimes a bit TOO friendly…). However, I need to get more exercise in anyhow, so I will walk an extra half mile to a pharmacy that doesn’t treat its clientele like moronic cattle. If you have the luxury of having a car, and insist on getting a prescription filled at CVS, I would go to the one on Lee Hwy/​Spout Run Pkwy; this one is slightly better and has a 24-​hour pharmacy, but only **slightly** better. The bar is set so by this CVS on Glebe Rd. that you could shuffle over it, so pretty much any other pharmacy is better.

This CVS is horrible. Its in Arlington but the area is sketchy. I live close to the CVS in Ballston Mall (walking distance) but I come here because its a larger store that has parking. The pharmacy here is the worst. I dropped off a prescription and told them I would come back in 5 hrs to pick it up only to discover that it wasn’t put in the system so I had to wait. The technician was nice and filled it fast but I gave my prescription to the pharmacist who did not put it in. Also if you ever need to return something or were overcharged you will have to wait because they only have one person at the actual registers and one person watching the self checkout who cant help anyone. If you have a choice go to another location.

Majority of the pharm staff are very rude. One pharmacist in particular seems too hate her job and the people she has to deal with.

This is the worst CVS experience in the world. The prices are higher than the CVS stores in Clarendon and Rosslyn. It seems to be some sort of shoplifting ghetto area of Arlington tax. The self checkout is usually your only option and often ½ of them are broken or credit card only. The people who work there are terrible. If you are ever in a hurry and want to get sucked into a crazy time warp situation where it takes more than 30 minutes to complete a toothpaste purchase, this is your CVS.

Beware! I have lived in the neighborhood over ten years and have seen this CVS increasingly take advantage of customers. Many prices on the shelves are wrong and when you check out the self check out machines (there’s no humans working anymore) will ring the product up at over $ 1 more. Their prices are FAR from competitive! Some items are over $ 4 more than other pharmacies and supermarkets. Buyer beware!

The only good thing about this CVS is that it is close to where I live. But stopping here at the middle of the night spooks me a little bit. The store itself is not the best managed or best looking CVS stores and that maybe adds to the whole negative vibe I get from this location. I rather drive to the other CVS stores in the area :(

We used the pharmacy and were horrified by the bad service. Long lines, poor communication. We live a block away, but will go elsewhere for our future prescription needs.

I’m intrigued/​amused and even a little scared by this CVS all in one… but it’s all good. This CVS is open 24 hours, great for when you are up early on Sunday morning, want a newspaper, Diet Coke, maybe a snack and this is where things are happening in the ‘hood.
The people who work here are some of the nicest CVS people I have ever encountered. They all say hello when I walk in, they smile, say thank you… and they have a large parking lot in case you want to drive.
The kind of «shady» part is that I have been there for two different people being tossed out of the store for shoplifting (adults), seen two little kids (5 years old at the most) stealing stuff with their parents, so the clientele might be a bit sketchy. Just hold onto your belongings and you’ll be all set.

The pharmacy here is rude and unhelpful (so much for the «service») in Convenience, Value and Service. The pharmacist could have been much more «service» with a few key phrases like «this will just be a minute while I look you up», «I found you» followed by «we’ll have your prescription ready tonight».
The lady snatched my prescription away, without talking to me. She briskly ignored me, then I got paged.
«You’re not in the system, let me see your card». (rude pharmacist)
me: I know I“m in the system, but I don’t have my card on me.
her: you’ll have to pay full price.
me: I think you spelled my last name with an «o» instead of an «a» (common mistake)
brisk 5 further minute interlude while she typed away, again ignoring me.
She looks up: Local number?
me: I don’t live here.
her: local number?
I give her my parents number.
Her: It’ll be 15 minutes, we close at 6 pm.
I look at my watch, it’s 5:42 pm, and ask «will I get it before it closes?»
She: ignores me again.
I go stand near the pickup area, and my prescription eventually emerges.
I ask the dispenser if they’re any side effects, needs to take with food, water, other things I should know.
Dispenser «read the bag».
Me: the bag is blank.
dispenser: «I don’t know».