Discount Tire Store – Arlington, TX

Awesome staff! Hunter was great. Very friendly and helpful staff. They definitely have won my future business!

Service is always great at any discount tires, but this location definitely outshines all the others I’ve been to. They have never had a negative attitude, not even a little, to me or anyone else I’ve seen walk in. Whatever you need, they try their best to accommodate. The only downside is that they get pretty busy, and it could take awhile to finish your car.

I’ve had frustratingly inconsistent service at other Discount Tire locations, but am two for two on good, recent experiences at this location.
It’s a busy store, and on Saturdays you can expect to wait an hour or more. That said, there is always water and coffee and magazines to thumb through.
My tires always come out in better shape than they came in.

Staff was friendly, even helped me out on the price a little bit. Recommended the correct tires and got me taken care of. I would give more stars except while my car sat in the parking lot, five guys were standing around inside with hands in there pocket, while one was outside working on another car. I insisted I get them done tomorrow, because I was on a schedule, they insisted they would get it done in time. They were wrong… Now I’m writing this review while waiting to be late to work. Tisk tisk.

No matter when you show up or the issue that you may having these guys always have a smile in their face and never let you down… They go our of their way to complete whatever you ask and if they cannot get it done then they find a way… Great place, great people!!!

Worst customer service! I wish I never bought tires here, everytime I get my tires serviced there’s always an issue, been a customer for discount for along time and other locations are good but this location is sub-​par. Just to have this discount tire to do their job I’ve had to call their Vice President for them to preform the work that they initially screwed up!

All Discounts have great prices. But I know first-​hand that this location has a really dedicated and friendly staff.
Over the years, I’ve done business here several times and I have never once been treated with less than total courtesy; often at least one person has gone above and beyond — like offering to stay and fix a flat (the free kind!) when they know I won’t make it to the shop until just a few minutes before closing time. No attitude, no ‘little lady’ boy condesencion. Nothing gross — which is a damn fine quality in an automotive services provider!
Hanging out in a tire shop is not exactly my favorite thing to do, but I know where to go when I have to! They’ve definitely earned my loyalty.

Service is the biggest thing discounted. I scheduled and appt so I would not have to wait. They promised I would be out in 45 minutes. 45 minutes later they still had not started. I had to go, but then had to hang around because they had charged my credit card without having installed the tires. I went to a local garage to a guy who didn’t treat my like dirt and the price was the same as this place. I thought the «discount» was on the tires, but apparently it is the service that is discounted.

I’ve been coming to this particular Discount Tire for nearly 4 years. Friendly & knowledgeable staff, and they didn’t make any real attempt to upsell me. I came in to price out a new set of tires 3 weeks ago, and was advised that they would beat any price I find… whether it was online or at a local competitor. Great start! I did my due diligence… checking online, and local competitor’s prices… they were the best around. So, came back to get my set this past week, and decided to splurge a little bit (Michelin, instead of Falken). For a little more money, I got a longer wearing tire, from a company that I’m more familiar with. They told me it would be 45 mins, they came in right around that make… and they knocked the price down a little… no complaints!

Don’t believe the free tire patch. They will take your tire off and then say that it can’t be fixed. Then a sales person will try and sell you a new one. Also they will not put your tire back on that they had taken off, making an excuse that it is for liability reason. Absolute rip off and dirty business, do NOT go here.

These guys are always helpful.