I went here one night around 12 am, since I work late and its across the street from my job. I went in to get a few things and as I was walking the manager on duty asked me to leave my purse at the front. I have never at any Walgreens no matter how late it is been asked to leave my purse with a cashier. I was extremely offended, she basically was accusing me of trying to steal. Even the cashier at the front gave me a confused look and said«I’m sorry I don’t know why she wants you to leave it.» She claimed it was a normal thing, but again I have NEVER been asked that before and I shopped at that location since it opened. They only had one other customer, if she was that worried she could have very easily watched me shop, instead of ask me to leave my personal belongings with a stranger. Luckily there is a 24CVS near my house. I’ll never go there again.
Kristen S.
Place rating: 4 Arlington, TX
I am at this location constantly. I just hate going to the grocery store for a few items. They pretty much have everything I run out of — medicine, lotion, diapers, baby wipes, formula, vitamins, soy milk, juice, cat food, etc. I take all my prescriptions to this location & I have never had a problem with the pharmacy. I just feel bad for staff since they have to say«Be Well» to everyone(which is stupid) & they have to deal with angry customers who are angry they had to wait. Waiting is part of life, get over it people. The only reason I’m not giving them 5 stars is due to prices. Some of their prices are ridiculously higher than a grocery store. I guess that’s the price I pay for convenience because I freaking hate going to Walmart.
April K.
Place rating: 1 Arlington, TX
The other day my son needed some antibiotics filled so I chose this Walgreens location because they were open 24 hours and it was getting late for a cranky, sick, child. So at 7:30pm I dropped off the prescription. By 9 pm it was finally ready and I then waited in drive through pick up with a screaming baby for another 45 minutes for the pharmacist to give us the prescription. I understand we were new customers but that was unnecessary and the lady could hear my screaming baby in the car every time she asked me a question.(Which she asked me my address a total of 4 times… 4!!!) While dealing with the previously mentioned debacle I dropped off a different prescription for myself and was told it would be ready in another 30 minutes so I waited on that one in hopes that the pharmacy would be easier to deal with on another day. I was wrong. 51 minutes to pick up this one even though the pharmacy has the prescription DAYS in advance this time. I’m done. This place is SUPER convenient to my house, and open 24 hours but wasting hours of my life for simple prescriptions is just disappointing, unnecessary, and unacceptable.
Tammy V.
Place rating: 1 Arlington, TX
Being a long time customer, I am disappointed. If it wasn’t for the 24hr drive-thru, I won’t be here. It used to take 5 minutes at most for someone to pick up the phone, now it takes at least half hr, one time i waited 1 hr 30 min. I could use the app or the automated machine to refill meds, but when you’re working all the time, and the only time that I finally remember is when I’m in the car with no barcode to read off or scan.
Tiffany S.
Place rating: 4 Grand Prairie, TX
Before becoming a Unilocaler, if I had a bad experience somewhere I did not return to patronize the business. Since being on Unilocal,I have learned to give second chances when warranted. I was in the neighborhood and wanted to purchase additional highlighters for the low price of approximately 16 cents apiece so I stopped into this Walgreens. To my surprise, I walked in and there were still highlighters left on Friday. Usually items like that are long gone by Tuesday. I grabbed 7 highlighters and went to wait in line. The line was long but a second employee offered to ring me up in photo. When I went back to photo my transaction was handled quickly and efficiently. I’m glad I went back to give this Walgreens a chance because if not I would not have found more highlighters. I also would have left this place with a 2 star review, which I rarely give out. Hopefully in the future they will continue delivering good service like this particular visit.
Yousuf H.
Place rating: 4 Arlington, TX
This Walgreens is always neat and organized except for the seasonal aisle. The best thing about this place is that it’s open 24 hours. I have been here past midnight so many times just to grab last minute items or even a snack. Its conveniently located on Matlock and Green Oaks and doesn’t get crowded at all. The only downside to this location is that the staff can be hard to find when looking for something and can even be a bit rude at times.
Kathryn N.
Place rating: 3 Arlington, TX
This Walgreens is okay. I like the one on New York and Green Oaks better but I don’t think that one is open 24 hours. My best friend and I went here around midnight last night just to look around at leftover Christmas stuff after a night out at the club. The store seemed kind of disorganized and none of the people working even acknowledged us when we came in or asked if we needed help finding anything. The music on the radio also sucked. It’s a lot better at the other walgreens.
Heather S.
Place rating: 3 Arlington, TX
Walgreens are all he same… This is just a back up when the one close to me doesnt have the RedBox movie I want.