Virginia Dental Solutions

Had problems with the people doing the billing just as others have experienced. We were pushed to pay for services that hadn’t been sent through our insurance. Dr. Kendra also recomended a service my child did not need.

I’ve been a patient here for almost 6 years. While I do adore Dr. Sharma the reception and billing staff are incredibly rude. I try to avoid speaking with them unless I have to, but today was the last straw. I called about a bill I received that was drastically higher than the pre-​service estimate. I was transferred to Linda in Billing, who rudely told me that the office was out of network and that’s why I was billed so high. This was after telling me «Well you must have good insurance; your insurance covered a lot.» I know for a fact that I called at the beginning of the year to ensure that my new insurance was accepted and in network. Who has ever known of insurance being so good with out of network providers? That’s the whole point of going to in network vs out of network doctors! She continued with, «Maybe you should know your benefits. I mean, we don’t know your benefits; that’s your responsibility.» I had to get off the phone because I was dangerously close to saying some 4 letter words not appropriate for this conversation. If I could rate the doctors separately, I’d give them 4 – 5 stars but the staff is so rude they negate any positive qualities.

Since 2005, my wife and I have been coming to VA Dental Solutions for bi-​annual cleanings, occasional fillings, restorative work and whitening (Zoom). I’ve personally been seen by Drs. Hartz, Martinez, Bhide, and Kendra and they’re all fine dentists. Terri is an incredible hygienist. She is the only hygienist able to workaround my very sensitive teeth and with and without braces and make it a very comfortable 45 minutes. The Drs. have seen us through braces and my jaw surgery and now that our kids are getting older they see them as well. The office space is new, modern, well-​equipped and comfortable and the office staff are courteous and friendly.
VA Dental Solutions has strategic partnerships in place with Apt Orthodontics and Fairfax Oral and Maxillofacial Surgery. The coordination of care is excellent as nothing falls through the cracks. Apt Orthodontics has put braces on me, my wife, my son and coming up next is my 10 year old daughter. Dr Peter Smith, now retired from Fairfax Oral and Maxillofacial Surgery, performed a mandibular extension (lower jaw) and being that I was in braces at the time, all three groups were involved in my care.
I want to recognize Dr. Martinez for going above and beyond the call of duty to attend to my son in an emergency, after hours situation. Just a couple of nights ago my 14 year old son had four of his his front teeth knocked out/​knocked around in a HS basketball game. Since he’s in braces we got a hold of Dr Apt and an hour after leaving the HS gym, we walked into Apt Orthodontics (again the importance of partnership) and there was Dr Apt and Dr Martinez waiting for us. They immediately went to work on my Son and then briefed/​coordinated the oral surgeon and ensured that my Son would be seen the following day (day before Thanksgiving). The Oral Surgeon concluded that their «stat» work likely saved three out of the four teeth and gave the fourth tooth a fighting chance. As a parent I find it hard to express my gratitude and I can’t say enough about Dr. Martinez and VA Dental Solutions. I highly recommend them.

I have come to this place for routine cleaning (dental hygienist Dana) and see Dr. Kingsbury.
Dana is very friendly and gentle, never in a rush and always takes her time. I really like her. Highly recommend her.
Dr. Kingsbury is also very nice and he makes sure that I feel comfortable and let him know even a little slightly discomfort.
The staff here are very accommodating and easy to make appointment. I go to the office in Reston and it is easy to get there and park in front of the office.

After 20 years of going to Virginia dental solutions I stopped going there and so did my family my husband had lost his job for a year they were very nasty at the front desk about making payments and told me I would only be able to get one filling done that day instead of both and would have to be numbed up twice because they wanted the payment at first this was after 20 years of being a patient! I have found a dentist that was willing to work with us and was not only about the money my husband has a new job now and we now have dental insurance again however we are very happy with the dentist we found at a new practice in Reston

My family has been going here for 20+ years. I recently had a bad experience with another dentist, so I came to see Dr. Kendra Novick. She was honest and gave me a solid second opinion. Her approach is reasonable and I’m very confident in her ability. They have late hours (open until 9pm) and weekends — so it’s convenient to not have to miss work to make an appointment.
I’ve been afraid of dentists and have had experiences with overly aggressive preventative care — but Dr. Novick is about her patients not her bottomline. Highly recommended.

I’m very happy to recommend Va Dental Solutions. I’m particular about my dentists (who isn’t) and am very comfortable with the level of professionalism and quality of service I have received here. I saw Dr. Hall, who suggested that I could replace a very old filling with a new tooth-​colored filling. I was unsure because for years other dentists have been telling me that filling needed to be replaced with a crown. I decided to trust his recommendation and happily, everything went perfectly and instead of a $$$ crown, I have a healthy new filling. Very pleased with their conservative, professional approach, the spotless and pleasant office and the helpful staff. Highly recommend.

My family of five have been going to the Ashburn office for 15 + years and we love the office staff, hygienists, dentists, and quality of service! I highly recommend this practice.

My first impressions of Virginia Dental Solutions were excellent ones, starting with the answering of the phone when I called to make my appointment. The office itself is comfortable and beautifully decorated, and the office staff that greeted me were all friendly and made me feel they were genuinely happy to see me. The dental assistants and the hygienists who called me back for each of my appointments all had warm smiles and introduced themselves as they walked me back to the dental chair. If I had any anxiety at all about seeing the dentist (which I do not), I know it would surely have subsided. I see Dr. Sharma, and I think he is phenomenal. He is skilled and knowledgeable, professional, funny, gentle, and he explains anything and everything he is doing before he does it, which, again, would put anyone’s potential anxiety to rest. When the appointments are over, Dr. Sharma talks with me as we walk up to the front desk together, where again, the friendly office staff is ready to help me check out, explain or answer any insurance questions, and set up my next cleaning appointment. The office as a whole impressed me from the beginning. I think the office is run effortlessly and flawlessly and I highly recommend Dr. Sharma for any dental procedure.

I have been going to this dentist off and on for over 10 years (moved around a bit). I’ve seen Dr. Novick, Dr. Martinez. and Dr. Bhide and I am a fan of all three. The dentists and hygienists are very professional and have made going to the dentist not the worst thing in the world… I have a experienced some pretty horrible ones. like Dolfield Dental in Owings Mills, MD. I definitely recommend giving them a try.

While the weekend hours are convenient, every time we go in there is another product that we ‘need’. The hygienists must work on commission. I have never been told my teeth are not straight. This visit everyone in my family was told we needed to get Invisiline. What are the odds. Last time it was whitening treatment or bite guards. Tired of it, looking for a new dentist.

We switched to this dentist office several years ago and have had nothing but good experiences so far. The staff is usually very friendly and the billing is MOSTLY correct. There was one bill where we were over charged, which we noticed, otherwise we would have given 5 stars. The hygienists are always very thorough and courteous. We recently started bringing our children too for their dental appointments. The kids have had very little work down on their teeth and have had no issues with going back regularly. Check with the billing department to see what insurances offer the best coverage otherwise I’m sure it could get expensive.

Front-​desk staff is exceptionally friendly and has worked with me to try and find appointments that fit my schedule. Luckily the large number of dentists at Ashburn and the Reston office help with scheduling, as do their late hours.

The reception area was efficient and friendly. Billing with my insurance was a snap. Unfortunately, my two daughters had opposite experiences with the dental hygienists. My 4 year old had a very positive experience and can’t wait to go back to the dentist. My 7 year old was about to cry and never wants to go back to the dentist after being berated by her hygienist several times. We didn’t see either dentist for more than 2 mins, but after talking to several parents this seems to be the norm. Not sure yet, if we are going back even though they have Sat. hours.