Chic Cleaners & Tailoring

This was my first time going to this dry cleaning service. I dropped off 4 pieces. Fast forward. I picked up the clothes, went home, saw that one of my pieces was damaged. went back, informed owner, (who knew btw that they ruined it and fake smiled me when i paid her) she accused me of not taking care of my clothes. did not offer refund, did not offer to re clean it. i would avoid this location. I am upset as my jacket is over 900 euros and to accuse me of not taking care of my favorite jacket is insulting. the service there is horrible. they deserve a bbb complaint.

The service here is super friend. I’ve had everything dry cleaned here, from dresses to coats to bed spreads, I trust them with everything and items always come back great. I’ve also had things steamed on the spot before work, which was cheap and well worth it. Their tailor is amazing. They’ve turned my long bridesmaid dress into a short dress, regular dress alterations, and more. I even had them take the sleeves off my grandpa’s old boy scout shirt so I could where, which they did a great job with (and took extra care knowing it was a family heirloom).

Extremely friendly staff and nice enough people but absolutely ZERO attention to detail. That approach coupled with having an excuse for everything has no place in the service industry.
My fiancée at the time recommended this place so I dropped off my wedding suit and shirt to be dry cleaned. I went back after a few days to pick up and discovered that there was a tiny hole on the collar of my suit. They had also somehow misplaced the Garment Bag and hanger I had brought in. I inquired and was told that perhaps I dropped it off in that condition (a brand new suit) and that their wire and cardboard hangers are better for suits. I rolled with it bc it was the day before my wedding and there was nothing I could have done.
Appreciating the value of second chances, a few days after my wedding, I dropped off the same suit, shirt, 5 additional shirts, and a work pants. Picked up 3 days later and found that there were missing collar stays from my shirts and the pants was ironed with no creases. I inquired again and was told that I should remove my collar stays before dropping off shirts and that they need to be told when creases on pants are required.
Although, the above issues may seem minor, it’s just a bad start to my experience at Chic Cleaners and I will be taking my business elsewhere.

Best dry cleaners/​tailors in the neighborhood. Friendly and they always do an excellent job.

I dropped off my kenjutsu uniform to Chic for dry cleaning and alteration because my hakama was too long, the alterations were perfect and I almost couldn’t tell the stitching wasn’t the original work. Perfect job!

Always professional and friendly.
Have brought many items in for both cleaning and tailoring, and they have always done a fantastic job.
prices are good also.

They do a good job with all the garments I’ve brought over. The owners really took care of what you brought in, and they check for stains before accepting your piece. I really miss living 1 block away from them. I still bring my clothes there even after I’ve moved to Astoria Blvd.

I learned Monday that I have an unexpected business trip on Wednesday and needed to get my clothes dry cleaned in one day. When I got home, I went to at least 4 or 5 dry cleaners and they all told me it would take two days because they have to ship it out to third party dry cleaners. I was giving up and it was almost 8pm… Then I saw that Chic Cleaners is still open (despite they usually close at 7pm). The guy was really friendly and said I can pick it up 5pm the next day! They actually dry clean in house instead of ship it!
I’ve also been getting stuff tailored here and get really professional results.
Happy & thankful customer :)

Great service and nice people. A little too expensive but hey sometimes you get what you pay for

I’ve trusted Chic Cleaners with simple hems to difficult alternations on dresses and my wool coat. From dry cleaning my leather trimmed shirt to my cashmere hat, they have never disappointed. They are ‘slightly’ pricier than some past cleaners I’ve tried (i.e. pant hem = $ 11 compared to $ 8-​ish elsewhere) but they’ve done such a tremendous job that I don’t mind paying the small premium.
I feel like the owners are very honest about how easy or difficult your alteration or dry cleaning job will be… and what they can realistically do for you. I once brought a silk shirt in that I ruined with some blue dye. Instead of promising they would clean it and charge me for it, Chic Cleaners was honest and said they probably wouldn’t be able to get it out since silk was such a delicate material (and the fact that the stain had been sitting for over 2 weeks).
The Korean couple that run the business are both very nice. I would recommend them for alternations and dry cleaning!
$ 15 minimum for credit card

My job requires (or at least they say they do…) me to have a clean pressed uniform. I never thought I would miss a dry cleaner but since moving east of Steinway, I’ve found myself making the trip back here after trying two other cleaners. I don’t find too much of a difference in the actual cleaning of my items but the pressing at this cleaners is phenomenal. My shirts always come back with plastic clips holding the sleeves in position so they don’t get wrinkled in transit. I never thought too much of it until I picked up my shirts from another cleaners and the sleeves were tangled up around the shirt.

I have been a customer here for over four years and I have never had a problem. I miss them. I recently moved to Ditmars and had a horrible experience with a place close to my new building. I’m definitely going to go out of my way to come back here.
The woman who runs the front counter usually knows me well, and has gotten nearly every single stain out of every single type of clothing that I have sent to her (with the exception of some grease on polyester but she faded it enough that you can hardly notice it).
Sometimes they give you a little grief about certain stains. «You should have come sooner!» I know, :(I’m a delinquent dry cleaner. But it’s rarely a problem.
I agree with some people that their prices can be a little steep, but for me it’s totally worth it.
They’re friendly and helpful and once they get to know you they can be quite chatty. Huge fan. I just wish they had longer hours, but I’ll get over it.

I had my wedding dress altered here, with a few major modifications: addition of two inch-​wide black satin trim up a curved seam, removal of the train, altering of the neckline and foundation garments. The work was done perfectly, and I can’t even figure out how they added straight black satin ribbon to a curved white satin seam without puckering, but they did it. I also assumed that the foundation garment wouldn’t be wearable in the future since its structure was being cut, but in fact they altered it so that it will continue to work even without a tight dress holding it in place. Their prices are comparable to David’s Bridal for alterations, and the service, schedule, and quality of work far exceeds DB. I knew I was taking a chance having a dry cleaner alter my wedding dress and an even bigger chance having them add wide black trim, but Chic Cleaners did a perfect job.
Additionally, everyone there is extremely friendly and personable, but that’s just a nice bonus. The quality of work will keep me coming back.

This place is solid gold for both tailoring and dry cleaning. I was in a pinch and needed some serious altering to a bridesmaid dress and it was done perfectly. The owners are sweet and completely trustworthy! I take all of my dry cleaning there now.

Remember me
I was the guy with one white shirt
I came in for the very first time
I ask for heavy starch and hanger
You told me $ 3.50 3 times
I thought this was odd
Maybe I was getting a gold hanger
But got my shirt back
With no gold hanger
Just some metal pin added
I told you the service ruin the shirt
You told me it was my fault
I told you why would I clean a shirt
With a metal snap pin in the middle
You were mean and not hospitable
No more very mean man
I go to the guy down the street
He smiles and knows my name
And gives me my shirts with
Heavy starch and hanger…

Quick service. Got a stain out I thought would be impossible. The tailoring was sharp! Highly recommend going here if near by. Very friendly too!

This place is not good… they are phenomenal! I take dresses here all the time to be taken in (from sample sales finds), suit jackets, my husband’s jeans etc… But when I brought in my wedding dress that was a size 12 and she brought it in perfectly to a size 6! Well, she won my heart. I will never go anywhere again as long as I live in Astoria! True craftsmanship!

Went in to have several pants and jackets altered. Of the five pants, two came back about an inch and a half longer than we discussed in the store, so they agreed to redo these. Upon the second try, one pant was still a half-​inch too long and the other is now about ¾″ too short.
Low prices, sure, but I wasn’t impressed with the quality of the work.
Probably will not return to Chic Cleaners for alterations.

Great quality and convenience but it does not justify the high prices. I get the same quality out in Nassau or Suffolk county for half the price. 4 shirts and 2 pants cost me over $ 30.

I just have to add to the chorus on this place because it really is good. I don’t live in the neighborhood anymore, but I *still* make the trip here to get my spring dry cleaning done, and to get all tailoring done.
The tailoring is very high quality, and a lot cheaper than in Manhattan. There are cheaper dry cleaners and tailors in Queens, but I’m willing to pay a bit extra for the quality that this place delivers.