The Pet Department

These people are so nice! I go there to buy mice and reptile supplies and am always happy with my transactions. I had a reptile night light blow out as soon as I plugged it in at home and they replaced it without question. Their cat, Timmy, welcomes customers. It’s great to have an animal to pet when you enter a store. I recommend this store highly!

Your service is so consistently bad that I will not be entering this store again. This is good for me because I will never have to gag my way through the blinding stink again for my pet’s supplies. Clean the place once in a while and train your staff in common courtesy. I love supporting Atascadero business but will support pet smart instead.

Great selection of fish and fish products, amazing variety and some harder to find species. Knowledgable staff! Amazing bird at the front of the store!

I bought my puppy (2months old) here in June ’10, and I must say their staff is fantastic. I never have had a dog before, so I asked a ton of questions and they gave great advice. Everything they have suggested has truely been so helpful. Gizmo, my maltese-​shih-​tzu mix is now almost a year old and a very happy dog. When we don’t get him groomed by our professional and friendly groomers (which by the way are so great with him and are also a part of the Pet Department), we use the same shampoo they do so he smells and looks likes just like he does when I take him in. Everyone there is very knowledgable about animals and they have a high variety pet items. The animals are kind of pricey but I always tell Gizmo he’s the best $ 400.00 i ever spent! I recommend this place for all your pets’ needs!!!

I used to take clients to visit The Pet Department (aka All Star Pets) to look at the animals, and I had to grit my teeth every time I came here with them. I’m not sure if I’ve ever seen animals in worse conditions. The store and cages looked really dirty, all of the animals (small and dogs /​cats) were in cages way too small for them, and I saw at least one rat who looked extremely pregnant and ready to pop. The puppies they sell mostly seemed to be weird designer breeds that probably came from questionable breeders. The staff weren’t particularly great either, as they always ignored us when we were there. I have a hard time believing The Pet Department is still in business, but I guess they have a monopoly in Atascadero since there aren’t any other pet stores in town.
I used to cringe every time I heard yet another person in this area tell me they bought their dog or cat from this store. I can’t imagine buying things like food and bedding from a store that supports these conditions, let alone an animal that was actually kept in them. I would recommend getting your supplies from just about any other pet store before this one and getting your next pet from a rescue or good breeder.