I have paid att $ 1164.00 over the last month for cell phone, TV and internet. It is not acceptable
Alice B.
Place rating: 1 Douglasville, GA
AT&T. International Calling Plans Don’t add these plans. You will be caught in a repeat billing for months in the future They don’t remove the plans as you request Then they try to threaten you with service interruption if you don’t pay for the month they bill you in advance Their Supervisors sound like parrots reading from a script What a bunch of ripoff artists these people are We have been VERYLONGTERM customers who pay on time Their non caring non flexible attitude has caused us to look elsewhere for service both for cells(3) and home phone & internet AT&T stinks The one star is there because they was not a Zero available
Mary Margaret B.
Place rating: 4 Atlanta, GA
I always dread the Cellphone stores but this AT&T was legit! I was in and out on 30ish minutes with a brand new phone! Mark was over to greet me in seconds and after checking in with him & giving my name, Jacob got me rolling in about 3 minutes. He was super awesome! I got a new iPhone 5, he charged my old 4 and transferred pics and contacts for me. They have a ballin new plan that allows you to pay $ 27 month for 12 months instead of 2 years so if something goes wrong with my phone I won’t be in a pinch! He also recommended AT&T Internet services for my home and I paid nothing up front! Only $ 37/mo! Jacob was truly helpful and conscious of my time. The store manager even said hello and made sure everything was going okay. I also love that I don’t have to drive around the crazy parking of Brookhaven promenade to find a spot! I’ll be back! But hopefully not too soon… May the iPhone Gods be with me!
Preeti M.
Place rating: 3 Atlanta, GA
Great service, immediate attention. I however needed to use my insurance to replace my phone after 2 years of the battery finally giving up on me. The sales guy put me on the phone and almost ½ hour later, I was done with what I came in to do. Kinda long if you ask me! Esp on a Friday at 5pm… I went at this time to AVOID a long visit. Guess not!
Karen R.
Place rating: 4 Peachtree City, GA
This review is for the mini-store in the food court of Lenox — hard to find that location on a general search. Tucked away in an unassuming space is this tiny little store. They service you like a BIG store in that they have a steady flow of new and old customers, but seem to get to everyone and never too busy to answer a question. Very efficient and friendly, and responsive. Steve was the guy who hooked me up with a great phone and the time I took there was because he was making sure to answer all my questions, get me on the right track and solve my mobile communications problems.