Citiside Properties

Do not EVER rent from these thieves. My lease ended April 28 and I did not receive my security deposit back from them until August. (it was due to me by May 31) I received multiple excuses, poor office personnel, switched banks, new office personnel who don’t know what they’re doing yet, etc. In the short time I lived there they changed girls in the office from Dana to Jen to Jessica to who only knows who now. Is the problem the associates or the company? When I finally received my check they deducted $ 105 to repaint a back bedroom to the «original» color. I am a firm believer in «DO NOT INVEST MONEY INTO A PLACE YOU RENT» because it’s a waste of money. I absolutely did NOT touch anything in this home. I replaced blinds and hired a professional cleaning service before I moved out. I was told by who I believe to be an «owner», Luke, that the place was fine and I would get my whole deposit back. Spoke to Jeri, who basically didn’t believe me, and she is the one who sent me the shorted check. I called back twice and emailed back twice about the painted room deduction and received ZERO response back. TERRIBLE TERRIBLE TERRIBLE. Go elsewhere. P. S. Was told by Michael, one of their prior leasing agents the home would be clean before move in, it was not. It took me two days to scrub it to my expectations. My home was in Decatur so I did not have a HUGE expectation but I had to call an exterminator for an ant problem at the beginning of my lease and then a GERMAN cockroach problem near the end, and I am a meticulous cleaner. Just disgusting. Was told the bug problem is my problem as stated in the «lease».

I have worked with Citiside Properites since summer of 2014, I have no complaints or dislikes at all. They are a stand up company and responded within in a timely fashion for any of our needs. We have had a pleasurable experience having them handle our properties. Communication has been excellent, and we are never left in the dark. I would recommend them to other folks/​investors for property management. It is reassuring to know that we do not have to micromanage them and ensure that things are done properly and efficiently every time with Citiside.