Fresh To Order

If you have been to a Fresh to Order location, you know the drill!
I had a very hearty soup and delicious salad (loved the dressing and Parmesan cheese). The service was fairly speedy and the restaurant was spacious (especially compared the the location inside CNN). The only thing that I didn’t like was the sweet tea, which wasn’t sweet at all. Guess I should have gone with the fresh looking lemonade instead!
If you get hungry in the mall, this is a great option that doesn’t involve burgers or fast food fries. :)

Fresh To Order is an interesting place. Located in Cumberland Mall, F2O offers fresh, healthy food in a more typical restaurant setting than what you will find in the food court. I visited this location on a Sunday for lunch. I enjoyed my food, but a few issues kept this location from getting my full seal of approval.
My girlfriend and I entered the restaurant and were impressed with the cleanliness of Fresh To Order. The main dining room is open to the mall through large doors but closed off by glass on the side, so it is separated enough to feel comfortable and distinct. The tables, chairs and walls are dark-​toned wood that feels comfortable and warm.
Visitors form a line, order their food, and are given a number. On the day we went, the restaurant was busy and we decided to sit outside at the tables in the mall. There wasn’t enough staff working because several tables (both inside and out) were covered in dirty dishes. There weren’t enough people to bus the tables, and the whole dining room suffered.
This was a problem because the leftovers were attracting lots of flies. It made those of us who were trying to eat feel unsanitary. Simply cleaning the tables would have largely remedied the issue. I’m not saying the staff was lazy — there just weren’t enough of them.
Our food was fresh and tasty. However, it took an extremely long time for the food to arrive, and it was cold. This is another symptom of a staffing problem, because our food was ready for a while before they brought it to us.
I would give F2O another chance, but they need to make sure they have adequate personnel to keep everything clean and running smoothly. Hopefully our visit was a one-​time aberration, and we’ll enjoy ourselves more the next time we go.

I love this location! The customer service is always amazing. My usual dish is the Club Salad. I sometimes add the Ale laced chicken or salmon, both proteins are usually cooked perfectly. This location has fast service and is in a convenient location at Cumberland Mall. They also offer a broad selection of beverages. If anyone has children, they eat for 99 cents as long as an entrée is purchased. Amazing ! As if they have not wowed me enough, I stopped by for dinner last night and left a shopping bag full of new items. I called as soon as I discovered I forgot the bag. The gentleman on the line advised he did not see a bag and no one had heard of any left items. Minutes later the same gentleman called back and advised the manager found the bag and would hold it for me to pick up the next day. I will continue to visit this location. Outstanding customer service is hard to find. However, if you are looking for great food and wonderful service, visit Fresh to Order at Cumberland Mall!

F2O always has great food. We came here after pictures with Santa. My friend and I decided to order two entrees and split both of them. We ordered the buffalo chicken Panini and the Asian chicken salad.
The food was great, but it took a really really long time. My friend went in and ordered the food for us. It took nearly 20 minutes for her to order. She said that it was a new cashier on training and kept asking if we wanted to remove or change the order… the salad has avocado, is that ok? yes. It has nuts, is that ok? yes. The panini has onions, is that ok? yes… we still want it just like it is normally made.
It took a long time for the order to actually come out, but once it did, it was great. All the food was wonderful. It was fresh and tasty. I did notice that when another couple left, their table was not cleared for over 20 minutes. Not sure why everything was so slow that day, but other than the time it took to order and receive the food, I loved this place.

Excellent service. Came here for lunch. Enjoyed the salmon salad. Well worth the cost for fresh food..

I am a a big fan of Fresh to Order. Located on the part of Cumberland Mall that no one seems to shop at, Fresh to Order has it’s own section off location that gives you a private dining experience.
This is your typical order at the counter restaurant and wait for your food type of place. You get your drinks, but they have people who bus your tables, so it’s ideal to leave a small tip. Creation of the food might take a while sometimes, but you have to remember that this isn’t fast food. This is an alternative sit down option with a lot of healthy meal choices. You can choose from Panini, salads, or other entres.
The food here is great! The wait time is the only con, but it’s so worth it.

These bastards are so cool! And they dealt with all my nutritional questions… and they actually have fresh soup no defroster baggies! Ugh
Now to the food…
Forget the food the stupid cook puts a germ infested piece of paper UNDERNEATH my sandwich… not even wrapped in something to protect all the germs from my digestive system, with his phone number on it! Tells me to text him and next time my $ 7 sandwich is free… ummm that’s like adolescent prostitution if I’m not mistaken… tf I look like being awed by this? Seriously? No never will that work on a woman… maybe a middle schooler… seriously my dude…
I’m still giving three stars because this healthy alternative eating is so necessary! Because other than that idiot, everybody else was so kind, so professional, and menu options are beyond pleasing to any foodie… or picky eater…

I absolutely love Fresh To Order. I always get their Almond Chicken Skewers and Mac & Cheese. The food is always fresh, tasty and they bring it out pretty fast. And if I’m not mistaken, when I went last year they had a really good flavored lemonade. When I was most recently there last week, the manager made sure he came by, asked how everything was and thanked us for coming. Restaurants do not realize how important this is and how much of a difference it makes, especially when they’re not coming by due to a complaint. Makes the customer feel truly valued!!!

I’ve been coming here since day one. OMG! FAST SERVICE AND QUALITY FOOD. Since I decided to come home randomly, I had to stop by to get my fav dish (almond chicken skewers). The best fast food ever. Such a relaxed environment, especially since I mainly dine solo. Great place, check it out.

Love this place! From the moment I walked in I had great vibes! I was able to pick what I wanted really quickly which shows that they have a wonderful selection! They also have a wonderful atmosphere with an amazing staff. I love the open kitchen. When we got our food it was not a long wait at all. The food was also very delicious and very well presented. The staff was also very kind and personable. Overall I had a very good impression :) 5 stars for yall!

F2O is my go to place in the weekends since kids eat for a $ 1 and they have fairly healthy and fresh food options. However, the kitchen staff is slow and lazy. It takes forever for the orders to come up. But the biggest of my concerns is the lazy food preparation. Incident 1: I ordered fresh sliced apples and there was guacamole on my apples. Nothing on my plate or in my order had guacamole or avocado. Incident 2: I ordered the chicken tender plate that comes with mashed potatoes. I subbed my mashed potatoes for sweet mashed potatoes. As I’m eating my food, I notice chives and remnants of the white mash potatoes under my sweet potatoes. It is as if they recognized the mistake and just scooped off the white mash and plopped the sweet mash on top. Anyone with food allergies or restrictions should be really concerned about «cross-​contamination».

hy haven’t I been here before?
This Fresh to Order or F2O is the Cumberland Mall location. I used to work in this mall but never visited this place.
Why haven’t I been here before?
Drew and I were in the mall to get a battery for his watch. By the way – I hate the mall. I wandered downstairs and of course went shoe shopping. Right across the way is this bright, casual restaurant. I went in got a menu and I was all in from there.
I wasn’t really hungry so I ordered two appetizers – the calamari and the chicken wild mushroom. Both were cooked to perfection.
The service was great. The cashier was very helpful in assisting me to make a selection. Drew enjoyed it as well.
From now on, I’m skipping the food court and that deli at the other end of the mall. I’m all in.
Why haven’t I been here before?

Driving by the Costco in the Cumberland Mall found me face to face in front Fresh To Order restaurant. Given that I had a AAA experience at their downtown location; I thought I would check it out for A quick late lunch.
Just like its chain’s formula, the casual understated yet Modern décor leads you to the counter where you see an open kitchen with grilling flames popping underneath the «Fine Food Fast» lettering on the ceiling bulkhead.
I ordered the ½ salad and soup combination and indulged in the mojito raspberry lemonade from The beverage station. The homemade soup was piping hot and fresh; the salad was a wow wow wow one with grapes, almonds, feta, olives etc With a made-​on-​site lemon and herb vinaigrette. I doubled the protein on it by having it with extra flame grilled chicken and steak. The steak was cooked to perfection and ultra tender; yes!
«Fine food fast» clearly describes the awesome concept that is «Fresh to order» and this Cumberland Mall location is no exception; bravo F2O!!!

Nommmmmm. Came here after grocery shopping with the boyfriend on a whim. Super quick and friendly service by the staff. You choose your food and pay, then you wait while they prepare it and serve it you. Boyfriend had some sort of chicken sandwich which was delicious and I had the coconut curry chicken. My chicken was not what I expected so if you’re thinking Thai style you’ll be disappointed. Nevertheless I thought it tasted so good and the rice (some sort of brown rice quinoa mix) was flavorful and didn’t make me feel like I will pop from being so full. Definitely will return soon. Better than making the line at Chipotle all the damn time.

F2O is fast casual dining so you’ll order your food at the counter, collect your number and have your food delivered. They also serve wine, which is always awesome.
Overall everything was fine… nothing spectacularly good or bad. My cashier was a bit abrupt, reminded me of when you’ve been at work all day and you’re ready to go, and every customer has been a pain so you assume everyone is a pain.
The food came quickly, it was hot and my salmon was cooked well. I order Coconut Curry Salmon. It comes with a reasonably sized piece of salmon over mixed greens with a side of wheatberry rice and toasted ciabatta. The curry sauce was salty. Once I mixed it with the wheatberry rice it seemed less so, but I wouldn’t attempt to enjoy it alone.
It was quite filling and the space is inviting. I would eat here again if I were at the mall looking for a quick bite to eat that wouldn’t put more sadness on my hips.

In a world overrun by fast food and other, equally unhealthy, options for those of us looking for a quick bite to eat between more fabulous obligations, Fresh To Order is out there, filling a unique niche. The prices are in line with a Panera, but the food is as good or better. I’ve been a few times now, and have never been disappointed with the speed, service, or food.
This is one of those places where you line up, order at the counter, and then get your own drink situation under control before finding your own seat. Servers identify you by a number you place on the table, and don’t really stop by to see how you’re doing or offer refills. My feeling is the gratuity (which you’re asked to make upon ordering) is for the bussers, so I tend to skip tipping up front and just leave a couple of bucks on the table.
The plates are long and rectangular rather than round, which is kind of a neat touch. I am a particular fan of the Southwest Salad with the bourbon salmon add-​on. It’s freaking delicious. All the salad ingredients are very fresh and the fish is delicious, with just the right amount of sauce. Best of all, I think you could probably order just about anything off the menu and not feel terribly guilty about the indulgence. (That said, there are some cookies and other baked goods near the counter in case you DO want to sin a little.)
In the couple of times I’ve been to Fresh To Order, I have become a convert and am already looking forward to my next meal there.

If you’re tired of processed, fried food; give Fresh to Order a try. The choices of soups, salads, sandwiches and meats are a great change of pace. The portions are just right and what you need. I love that I don’t leave feeling overly full and sluggish.
The other highlight are the choices of fresh and different teas to choose from. Mango, Mint/​Ginger, etc. tea. They are great! Oh and don’t forget the croissant with a hint of honey!!!
Great place for lunch with your co-​workers.

Super backed up today and out of tuna and salmon today. Some people have been waiting for over 20 – 30 min. I’ve been waiting about 15 now and I just got a Cesar salad. It’s normally not like this so that’s why I’m not upset.

I came here once several months ago and had a steak entrée and was not too impressed. I decided to give it another try today and have a completely different opinion.
I ordered the fire grilled chicken entrée and was really pleased with it and the overall experience. They give you pretty good sized servings here. The fire grilled chicken seemed more like chicken medallions than grilled chicken. They were extremely tender and flavorful, and the rice dish that accompanied it was excellent. I really recommend this dish. I thought it might not be enough to fill me up, so I also ordered a Caesar salad, but I didn’t really need to since the chicken dish was pretty big. The salad was a great bargain. For only an extra $ 2 they serve you a pretty decent size salad. The salad had just the right amount of dressing, and the sun dried tomatoes in the salad gave a different flavor to what one normally gets in a Caesar salad.
The service was fast and efficient. They have a good selection of some bottled beers and wines and non alcoholic drinks, but I opted just for water.
I took their survey noted on their receipt, and now I have some vouchers for some free food! I definitely will be coming back.

Yo I really love Fresh 2 Order!
I remember when they first opened this location in Cumberland. I walked in, saw the prices and walked out. I was not about that life. What I didn’t realize at the time was that the food was healthy, fresh and cut off from the ratchets in the food court of Club Cumberland.
Everything I’ve had here has been very delicious, from the panini’s to their salads and pizzas (RIP). They have a nice customer loyalty program where you can earn money off your meal or a free cookie or drink every once in a while. It doesn’t hurt that they give a discount to mall employees. I feel like I’m part of the F2O family because everytime I walk in the regular employees recognize me, address me and carry on a relevant conversation with me. If you’ve ever worked in the service industry you know that is a big deal.
Generally when I eat here I either get their asian crunch panini combo (they have panini combos that come with either a soup or salad), the waldorf chicken salad panini, or the tomato and mozz panini. I have been getting salads lately but I love the chicken tortilla soup.
When I stop working at Cumberland I will miss going to this location often.
Oh side note, if you become mayor thru Foursquare, they don’t do the 50% off discount anymore for mayors. They will give you 20% if you say something about it.
#Yelp100