Intown Physical Therapy

I first visited Intown Physical Therapy to address a long-​time shoulder issue exacerbated by a recent injury. Ingrid was extremely thorough in her review of my range of motion, pain points, strength issues, etc. and in a matter of weeks was able to get my shoulder not only functional again, but back in the gym with targeted exercised to rehab and restrengthen — and no surgery! Since then I’ve been back several times with different issues (knee, hip) and am experiencing the same results. Ingrid’s deep and up-​to-​date knowledge of body mechanics combined with her awesome «bedside manner» has earned my trust. Her staff is great as well — very friendly, accommodating, and flexible; I’ve never had issues getting scheduled in short order. I highly recommend ITP!

I have been having neck shoulder and arm pain for several months and finally seeked care from my chiropractor but it was not helping after 6 weeks of multiple vists for massage therapy and manual adjustments. Finally out of frustration i decided to seek help elsewhere, I chose Intown because they offered Dry Needling plus when i called they were sympathetic and managed to get me in the next day, I met Ingrid and explained my problems, i could tell she was very knowledgeable and she LISTENED.
We decided that Dry Needling would be the best solution and by the time i left I had a slight improvement, My second visit was with Jennifer and she was also awesome. Within 2 visits i have had such great improvement that i almost cant believe it.

After reading all of Dr. Anderson’s amazing reviews, I was very hopeful that she could help me. She was not covered by my insurance, but I really needed someone who would take the time to understand what was going on with my uncommon ailment.
At my first appointment, I made it clear to Dr. Anderson that I was not really looking for treatment as I was waiting on surgery to correct my problem. I wanted suggestions for an exercise program I could do with my significant physical limitations until my surgery. She said she could provide that and also suggested a treatment option. I advised Dr. Anderson that I had little to no hope that her suggested treatment option would work because I had been doing years of similar treatments at other practices with zero improvement; however, since it wouldn’t hurt anything to try and I was already there, I agreed to it. After approximately four appointments (and $ 400 later), I had no improvement in my pain and Dr. Anderson had shown me one exercise that could work for me. At the last appointment I had with her, she said she would write up a program and email it to me.
I never heard from her again. I tried calling her office a dozen or so times during regular business hours. Sometimes I received the answering service but several times I was able to get through to the receptionist. The receptionist let me know the office didn’t get the messages I left with the answering service. The last time I was able to reach the receptionist, I explained that I had not received the exercises Dr. Anderson had promised and would like to speak with Dr. Anderson. I emphasized that Dr. Anderson was not returning my messages. The receptionist told me he would personally make sure Dr. Anderson called me back as soon as she walked in the door. I did not hear from the office again. I tried many times after that to reach the office but my phone calls were not answered.
I feel very disappointed with my experience at this office. I do not feel that I would recommend this provider to anyone.

I was suffering from upper back pain between and around my shoulders that was causing me to pop Advil and Tylenol throughout the day like snacks and that was impacting my ability to concentrate. I saw Dr. Anderson and she did an amazing job treating me for the pain. By the time, I left that first visit my pain had dramatically improved, and it was completely gone by the time of our second visit a few days later.
Dr. Anderson was very detail oriented, patiently soliciting the details of my pain and then providing me with information about what she believed was at the root of my troubles while suggesting how she was going to approach the therapy. She was very attentive, agreeable, and approachable and I felt well informed at every step of the treatment.
I would recommend Dr. Anderson for anyone suffering from recurring muscular skeletal pains. I now know where to go should my neck or back trouble me again!

OK, here’s the deal: by looking at the red-​cord contraption hanging from the ceiling, you’d think it was a S&M sex machine. (Not that I’d know — honest.) But after 2+ months of a disastrous lower back situation – to the point where I thought I was in traction – the *entire problem literally melted away. Ingrid Anderson is not only good at what she does – she’s a phenomenally great person to talk to and confide in as well. Trustworthy, smart and dynamic. Bring your issues and she’ll know how to fix them. She had surprising, drill-​down knowledge of my male-​centric issues and had a pointed empathy that really struck a cord (letter changed for the intended bad pun).
In addition to all that, Ingrid gave me some great pointers on how to exercise in a smarter way that doesn’t tax the body as hard as traditional stuff. It’s a tack I’m going to take from now on to protect against injury in the future.
So, if you’re ailing about something, go. You’ll leave there feeling better and smarter about your body. I promise.

Dr. Anderson is an outstanding physical therapist. She quickly assessed my problem and had me back on my feet (or using my knee, to be exact) in no time. Her office is pleasant, friendly and has easy access. Her wealth of knowledge and understanding of the body is clear to see.
If you are hurting, go to see her!

I could not imagine a better experience with a physical therapist– I walked into Dr. Anderson’s office barely able to walk after an accident at work that left me in agonizing lower back pain. I needed for someone to pull out all the stops, since I have a very active job that requires me to be on my feet constantly, and that she did. IN ABUNDANCE. She was incredibly gentle, and what I thought was back pain that would put me out of commission for weeks (or more!) was resolved in two days. Seriously, I hobbled pathetically into her office on a Wednesday, went to work on Thursday, went back for a brief follow-​up and was dancing by Friday!

Ingrid is awesome. She obviously knows the body and will do her best to «fix» people without them having to do something drastic like have surgery or come to PT for more sessions than needed. I have referred her to 5 other people since I met her. She is great!

Dr. Anderson takes a unique approach with patient care. In the interest of full disclosure, I am a PT myself, albeit not in the same setting, so I am skeptical and always ask questions. She took my suggestions and ideas seriously and I felt involved in the decision making process. She was interested in hearing what I felt the problem was as what it was preventing me from doing. In my case, I had goals to participate in several road races that my injury was preventing. From there, she didn’t just say, «Do these exercises.» Instead, she designed a treatment plan that involved clinic time that just wasn’t repeating my home program. Add to that, I had a do-​able home exercise program. After several sessions at Intown PT, I was able to attain my first goal by competing in my 10K race. With no pain and greatly improved strength, I am now preparing for my next race this fall. Thank you!

I came in to see Dr. Anderson for a wrist issue that is usually just a recurring annoyance and had transformed in to a full scale pain issue. I type a LOT for work, particularly leading up to the summer months, and my right wrist had gotten bad enough that I couldn’t look at it without hurting! I went in and ten minutes later (only a few of them excruciating!) I was able to walk out feeling confident my hand wouldn’t fall off. She gave me some really easy massage techniques I can do on my own while watching TV and voila!
My husband has some outstanding back issues that he’s just started seeing Dr. Anderson for and she’s been wonderful. He tends to tense up when he thinks a «pop» is coming which makes traditional mobilization difficult. She’s done some massage and small mobilizations on his spine and plans to use the red cord system to help him get back on track.
What I love most about Dr. Anderson isn’t that she gets results, it’s that she really cares about her patients and is passionate about what she does. Whether I’ve seen her in office or out and about, she really tries to educate people on the way their bodies work and how to keep them healthy without being a total loon. She recognizes that people will always do things that are bad for them (playing nine straight hours of video games, working for 60 hours a week at the computer, wearing flip flops…) and tries to give her patients the tools they need to get through their bad habits without breaking themselves.
She’s personable and professional and her office staff (comprised of the amazing Amber) is flexible and helpful. Don’t tell her this, but my clumsy ass is thankful for a PT nearby who will put up with me!

I have multiple physical therapy issues — recent double mastectomy, previous car accident resulting in crushed tibia and full hip replacement. Dr Anderson not only addressed immediate issue (weakness in hip replacement leg) but also counseled me on recent scar tissue and rebuilding strength in weak areas. I did not feel rushed and I felt like I had her total attention. I felt like she took her time with me and addressed all issues. She made me feel very comfortable, even though there were sensitive areas we needed to address. She has some new tools that I had not seen in any other PT offices, which helped focus totally on area in distress, without inducing taxing other areas, and giving immediate results to area of concern.
I would totally recommend Dr. Anderson for any of your PT needs. I plan to continue seeing her as I am seeing excellent results from the exercises she recommended.

Physical Therapy is a tricky one for me. I think I’m like most people when I say, all I want is fast results and very little homework. Dr. Anderson understood this all too well, and did a fantastic job at satisfying this while also providing me with some real pain relief.
For years I have been avoiding doing activities that consistently result in pain, but it got to the point where there were few activities left I could do, and it was time to not only treat some acute pain I was suffering from a kickboxing injury, but to figure out the root problem.
I’ve had 3 sessions and my acute pain is gone, and preventable in the future with the exercises I have (and I’m back at kickboxing!). With the underlying causes, we’ve been working together, and I’ve noticed I’m having considerably less day-​to-​day pain, which I had just got used to. Faith in PT is restored.

I have been receiving therapy for postpartum back and hip pain. So far, I have been very impressed. The young woman who signed me in was courteous and knowledgeable. I found immediate relief from my hip pan after our appointment, and was given exercises to work on improving my abdominal tone to help with the back pain. Dr. Anderson was professional without being stuffy. I felt as though I was in very good hands. I am going back for follow-​up treatment in the coming weeks!