John D Welch, DDS

Dr. Welch and his staff are as honest as they come. I was experiencing the most excruciating pain that radiated throughout my head. The source was an infected root canal. I was in a very bad place and hadn’t slept for 4 days due to the pain and was prepared to do ANYTHING it took to eliminate the pain as quickly as possible. They were very accommodating and rearranged patients to take an emergency visit. I was sitting in his chair and ready to begin the procedure when Dr Welch spent time with me understanding my situation and reviewed my options. While he could have very easily done the procedure as planned, and by the way, this was a viable option that would have put me out of the agony I was experiencing, due to his strong work ethics and integrity he actually referred me to another doctor! I had heard great things of his work and now I am even more impressed that he turned down an opportunity to make a buck and provided honest feedback and guided me down the right path! Thanks Dr Welch and team!

My review mirrors some of the other users. I am pleased with the fact that I have not had any trouble with the physical work that doctor Welch performed. However, I have a hefty complaint with how the office seems very focused on business and less on the patient. Randy failed to see if my insurance covered my root canal and filed claim with the wrong insurance company to begin with. Based on their forms and lack of options, I gave my banking information for any fees that went over. I woke up to $ 547 being extracted from my bank account without prior warning. They were completely unsympathetic to the fact that it would be a huge financial burden. I understand the fact that it needs to be paid, but I was given no other option.
I found Dr. Welch to be very cold and strange as well. I had an anxiety attack due to the effects of the epinephrine on my first visit and instead of offering any kind words, he snapped his gloves off and instructed the assistant to inform my general dentist that he could not complete the root canal and told me that he had reached a point where is was okay to stop. The assistant was very kind and reassured me that I was okay. After contacting my general dentist about it, he informed me that it was a common occurrence for people to have increased anxiety and that I should request the numbing agent that did not contain epinephrine.
I will be contacting my dentist urging him not to refer other patients to Dr. Welch.
*update: After telling my regular dentist about my experience, he said that a number of other patients he referred had reported that they felt a «creepy vibe» and he wouldn’t be referring people there any longer.

Had my first root canal here in 2010. Dr Welch is very professional and solved my problem, no issues there. At the time I had a Cigna DHMO plan and presented my card to the office manager and he NEVER gave an indication that this practice did not subscribe to my plan. So he asked me to pay ½ up front even before he filed the claim, and then quiet charged the rest a few weeks later because «insurance didn’t pay». Never told me they never took my plan to begin with.
So on my next root canal with the same plan I paid $ 200 out of pocket for my co-​pay at a different endodontist. That’s it.
Today I called about my 3^rd root canal and was very clear that I’m on a Cinga PPO plan and that the practice partipates in the plan. But still he wants me to pay half up front and send a refund check later if insurance pays. Since I’m paying from an HSA and reimbursed in cash that brings up potential tax issues… and drains the account for other health expenses… would just rather not go there. Back to endodontist #2!

The best dentist experience ever. I had one root canal done before. I have been to dentist office many many times since I was 9. Most of those visits scared me to death. My experience at John Welch’s office is the best that I can remember. Randy is very helpful. He explained the procedure and how much time I might need over the phone when I made my appointment. Dr Welch is very nice. He explained everything clearly. I was well numbed during the root canal and I didn’t feel any pain at all. My mouth was partially covered so there was no sprayed water over my face. Dr Welch also let me know when there would be pressure, cold temperature, or vibration. None of those bothered me at all. If it was not my mouth got tired, I almost fell asleep. After everything was done, the assistant even offered me hot towel. I strongly recommend Dr Welch if you need root canal. Of course, I hope everybody has good teeth. :)

It’s hard to fathom giving someone a 5-​star review for giving me a root canal, but yes — it was well earned.
Dr. Welch is a pretty serious and matter-​of-​fact dude, but you learn to appreciate that when he’ll be spending about an hour operating in your mouth. He was extremely thorough in his description before and after the procedure, and he told me exactly what he was doing step by step. I was completely numbed and didn’t feel a thing. I just put on my iPod and zoned out for the whole procedure. His aftercare instructions were very clear and simple, and his office manager Randy was super helpful in filing all the insurance paperwork for me.
A perfect root canal. I know, right?

I was referred to this place by Dr. Feil. I got there, filled out paperwork and noticed that they wanted half of the procedure amount. I spoke with the guy at the desk and he said cannot send me a bill and I would have to pay $ 475 immediately.
I havent been to an endodontist before so Im not sure if thats what they all do? either way, I called Dr. Feil’s office and they said the only other option was an extraction and they referred me to a different specialist. YAY

Dr. Welch is very professional and gentle. I had to get a root canal done and I was not even sure if my tooth could be saved. He honestly told me the chances my tooth could be saved. He also told me about what he was doing steps by steps so that I would not be scared. He specializes on root canal only! He has many years of experiences. His price is very reasonable.