Piedmont Minor Emergency Clinic

I’m in Atlanta for work and got sick, so I was looking for urgent care centers. I’m so glad I found Piedmont! (Just note that they have moved down the street to 2521.) The facility is clean and comfortable with a TV in the waiting area.
I have gone twice with no wait at all. The staff is welcoming and really listen to you. They take great care in getting all the necessary details. The PAs were very knowledgeable and gave me options and information I’d not had in the past.
It’s not only the best urgent care experience I’ve had, but one of the best physician’s office experiences I’ve had.

I will never come back to this office and would urge others to say away as well. First off, it’s not the cleanest place I’ve ever been. Overall it’s a bit sketchy inside. I came in for flu-​like symptoms and had a throat culture done. They said they’d send it to the lab and without any results sent me home with some antibiotics. 2 weeks later I was still sick so I called back to see what the lab results concluded. I was informed the office had moved and was placed on hold maybe 4 times until finally speaking to someone. They informed me my throat culture was never even sent to the lab! And that they just ‘forgot’. Cannot believe the negligent behavior of this office.

I wish there was a lower rating I could give this place. I called the night before literally not able to move from my bed because I felt so sick. They told me that they would be open the following day from 11 – 3 I came at 11:00 hoping to be the first person to be seen. When I walked in the lady at the desk yelled to back asking her if she would see one patient and she yelled back ‘no I’m done for the day’. I was almost in tears when I walked in because of how sick I felt and she couldn’t take 5 minutes out of her day to see me. Will not be coming back here.

I recently moved to Atlanta and had no experience with any medical places in the area. Roommate suggested this place. I didn’t want the expense or wait for a ER so I opted for a quick care place since I only needed a few stitches. Place is run down inside and out. Lady at the front desk was friendly and so were the others I met. The one star is because I was charged $ 250 before the Dr even saw me or my finger. After being taken to the back, she examines my finger before numbing my finger. I end up passing out and have what they thought was a seizure. I appreciate their concern, but they should have waited to see if I was ok before calling 911. I end up taking an ambulance to the ER where they stitched me up with no problem. When I return to get my car, I go inside to ask about the $ 250 I was charged and hoped I would get a refund since they didn’t do much to me. I was told it was a new patient charge. What quick care kind of place charges a new patient charge? Does any Dr office have this charge? I went because I didn’t want to pay ER prices but I can’t imagine how much more they would have added on if they had been the ones who stitched me up. Avoid this place at ALL costs. There have to be better places who won’t rip you off.

Never ever go here. Poor diagnosis by a 3^rd world medical school grad (?) Nearly killed my mother. They won’t even call back to apologize. Try anywhere else

Caring, friendly nurse and kind doctor who went out of their way to accommodate my pain. I visited on TH following Snow Jam ’14 and they were short staffed but still took excellent care. Two broken bones later, I called back today for follow up regarding my MRI and next steps and Shelley took the time to ask how I was feeling. It was really a wonderful experience.

Clean & quite after filling out a few forms was taken back and was run through the regular routine. After speaking to the doctor we both knew I had a very nasty case of bronchitis that needed treatment immediately. A nebulizer treatment was given in the office so that I could breath easier and several scripts were written for pick up I was even told that «some of the scripts at Publix are free wow really, good to know.»
The doctor was nice personable and had me in and out in a in about an hour.
Thank you.
⁹⁄₂₂ 1:20 pm.
Still feeling like crap, coughing like crazy, antibiotics, steroids & inhaler are not working. After making a phone call I was told to «come back in.» When I informed the second person I spoke with (a nurse) that «I didn’t have another $ 237 to spend on visits and prescriptions“she told me that „it would be considered a follow up.“ and that they had someone going to the hospital it would be just be a little bit for a return phone call about a follow up.»
Never received a return phone call.
⁹⁄₂₃ 11:20 am.
After making a phone call I get a return call from the Doc. who is changing the script to Azithromycin hopefully this time it will do the trick cause I sound just awful.

I went here because it’s close to my office and it seemed related to Piedmont Hospital, so OK.
I waited quite a long time even thought I was the only only person in the waiting room. The place is very run down, and pretty creepy. It felt like some sort of public clinic, except it’s $ 150 to visit. It’s definitely not like Piedmont Hospital.
If you’re desperate, and literally have no place else to go, I guess they can prescribe medication to help you get better. There are better clinics on Ponce.

They bill like an ER even though it’s just a normal doctor’s office. Charged me over $ 500 for an earache.

Piedmont Minor Emergency Clinic was not a pleasant experience every step of the way. I broke a bone in my foot earlier this year and decided it was not bad enough to warrant going to the hospital, so I decided to try this place because of it’s proximity to my home and relatively good reviews.
I hobbled in and had to wait forever to see a doctor, which was somewhat expected. The tech was nice that took my x-​rays, but the doctor was another story. He looked at my x-​rays, and gave me absolutely no advice on what to do. He actually told me, «all that I legally have to do it immobilize your foot and refer you to someone else.» So they did.
The tech then suggested a sandal type of brace, which would have been cheap but when the doctor was asking about my insurance and found out I had the money in my HSA he gave me a very expensive whole ankle boot type of thing. They then referred me to a specialist, and didn’t even tell me what to do until I could see them days later.
The specialist was great, and got rid of my boot and gave me much better advice on how to care for my foot. Piedmont was absolutely no help, and billed me at a higher rate than they stated. I hate smashing businesses and try to stay positive, but there was absolutely nothing positive about my experience with this place.

WORST EXPERIENCE EVER —
DON’T GO — Visit the Perimeter Clinic that just opened up around the street.
and the PA — Steve Munoz PA/​C — they had working was RUDE– AGGRESSIVE — CONDESCENDING — ARROGANT — not only did he not do a complete exam — I never even saw the physician nor was there a physician on site.
Having been a registered nurse for over 15 years — this was my third visit to that office — I live in the Chastain /​Buckhead neighborhood — and for my family it was sort of a walk in clinic.
Steve Munox — remark was «well this really isn’t an minor emergency» — really STEVE — did I interrupt your donuts, coffee and magazine time, because when I was in there — THERE WASN’T ANOTHER SOUL AROUND.
I WOULD RATHER LOSE A LIMB — THEN EVER BE IN FRONT OF THAT MAN AGAIN.

I had to travel to Atlanta on business. When I got on the plane I had been suffering from a cold, possibly bronchitis. When I got to my hotel, it had progressed into pinkeye. A call to my doctor back home for medication did not work out, as the in-​call doctor had to approve it and had not by the time the nearby CVS pharmacy closed. The problem worsened in the middle of the night and so when I got up in the morning, I knew I needed help. This place was around the corner from my hotel, but after seeing the numerous bad reviews, I decided to go to a place a couple of miles to the north. It turned out that they were not an urgent care facility and they didn’t take my insurance. I had walked 45 minutes for nothing. So I hoofed it back down to Piedmont Urgent Care. I wish I had gone there in the first place. The receptionist and physicians’ assistant were very friendly, and they checked and confirmed that they accepted my insurance, so my co-​pay was what I expected. Fortunately there was only one person ahead of me so I was called back very quickly. Dr. Salinas saw me within a couple of minutes of entering the exam room. He was very courteous and professional. He took one look at my eyes and immediately decided to prescribe eye drops. Then he asked if I had any other issues and listened to me as I described my other symptoms. He agreed to order me medication to take care of them as well. It was maybe 30 to 45 minutes from the time I walked in to the time I walked out. I was extremely satisfied with my whole experience there. The medications he prescribed have, thankfully, helped my symptoms. Being sick a thousand miles from home is no fun, but these folks were able to readily and rapidly come to my aid.
What us interesting is that a few hours after I left, my doctors’ office called me back, stating that the on-​call doctor thought I should… go to urgent care. Little did they know…

I’m not really sure what to think of this place. I came here on a Friday afternoon because I have the flu. I knew that going in based on my symptoms, I just wanted to make sure everything was ok since I was feeling so bad.
First off, I was a little freaked out by the BioLean advertisements everywhere. Umm is this a tanning salon or a real medical clinic? Also the place is a little rundown if you ask me. The molding was torn out of my waiting room and the counter surface was peeling. Not the best things to be staring at when you’re sick and your head feels like its floating around. Aren’t medical facilities supposed to be as close to sterile as possible?!
Overall the waiting time was short, but once I actually got into the waiting room, I felt like the process was rushed. My consult with the doctor was very quick. He asked about 5 questions quickly and then got out the prescription pad. He also took a phone call from his cell phone while in the room with me, VERY unprofessional.
I left with what I needed at my urgent care insurance cost pretty quickly, but the overall experience was pretty eerie. It is what it is I suppose.

This place is a complete rip-​off. I went back in October with persistent cold symptoms. While I was seen quickly, the examination was, at best, perfunctory and I left with a prescription for a Z-​pack which did nothing for me. Seriously, I could not have been with the doctor more than 5 minutes.
My «real» doctor later told me that prescribing an anti-​biotic was useless for a cold.
I had provided my United Healthcare insurance card at the outset of the visit and received no bill at the time of service. However, two months later, I got a bill for over $ 500, for a «New Patient» office visit.
Buyer beware if you choose to enter this sorry establishment. Poor medical treatment and total rip-​off billing practices.

I arrived at Piedmont clinic at 11:04 this morning (a Sunday, four minutes after they opened). There were six people waiting ahead of me. The receptionist told me the wait would be 30 – 45 minutes. This is the same thing she told the people who arrived after me. I left forty minutes later because NOT ONE patient had been called in to be seen. When I asked the receptionist why this was, all she could say was «the doctor is here.»
Oh, and they’ve raised their rates. It is now $ 150, not $ 100, for a visit.

Do not come here. They have terrible billing practices and an incompetent front desk. I was charged $ 50 co-​insurance which the receptionist was unable to explain. She originally said it was because the doctor was a specialist, which he is not. After further pressing, she said it was 20% of $ 150. Last time I checked, that was $ 30. After I explained multiplication to the receptionist, she went on to say the additional $ 20 was just in case. I called my insurance company and had them on the line when I spoke to the receptionist a third time. She had a terrible attitude and would not refund the co-​insurance even after we explained that I had met my deductible and owed the clinic nothing. I have to wait until their third party medical biller sends the claim to my insurance co and the insurance co sends an EOB stating that I owe $ 0 to receive my refund.
I would have rather suffered through my sinus infection until Monday when I could get a legitimate doctor’s appointment than deal with the morons at Piedmont Minor Emergency Clinic and given them an interest free loan.

Do not go to this place if you are bleeding. Trust me.

This place is a joke. I had flu symptoms (which I described very clearly to the doctor) and the nurse kept insisting it was a cold. The nurse was extremely rude too. I had the good sense to keep looking for a decent place until I found the REAL family/​emergency clinic affiliated with Piedmont hospital and they did a test, and lo-​and-​behold, I HAD the H1N1. I was able to take Tamiflu because I acted fast, but if it was for this clinic who knows, I might have ended up dead.
After I called to complain to the office manager they did not seem to care and would not refund my money even when I faxed the receipts and lab tests from the second clinic. If you value your health, please don’t come here!

I have to agree with Sarah S. I went in this afternoon feeling like crap. The left side of my face was swollen and I was burning up and cold at the same time. The receptionist seemed to hate her job. No personality at all. The nurses assistant was very pleasant from the beginning to the end! She took my temp, asked me some questions, and sent me to see the doctor. I had on 2 shirts and a jacket. The doctor came in asked me a few questions, attempted to hear my breathing through my layers of clothes and barley placed the stethoscope to me. I told her my glands were swollen, she barley touched my neck and said she would prescribe sterioids… asked me if I were preggers… WHAT? Why? What’s wrong with me? «It will help you feel better» she said «and this other prescription will numb your throat so you can eat. «
I never received a diagnosis. I paid $ 125 for less than 10mins and the only thing I know for sure is that I have a fever of 99.9 and red ear canals. I’m still burning up, still cold, still have a swollen face and I’m probably going to another doctor by the end of the week if it doesn’t improve.
I believe doctors are mechanical now. They just do what they have to do to get a check. Again, it wasn’t all bad. The nurse with the New York accent was very pleasant but my money was wasted for no reason. I still don’t know why the steroids were prescribed and no I didn’t refill anything.

While not everyone I know is familiar with the term «doc-​in-​a-​box,» it’s one my family has used, well, as far back as I can remember. There was the time I broke my arm in the Rich’s dressing room (that’s a whole other story) and we went to the one that used to be in the strip shopping center with Mellow and Sherlock’s Wine at Brookhaven. When my dad got bitten by a Brown Recluse spider while cleaning the gutters and we went to the same spot. When. .. you get the idea. We are all fans of the quick-​and-​easy alternative to the big ER’s.
Today, I needed to avail myself of medical treatment due to a nasty faceplant on slippery stairs after a succesful sales call (but that’s another story, too). While the very nice stylist from the salon I’d just pitched ad space to helped me up from the wet parking lot and picked up my belongings, and my phone was thankfully scratched but basically unharmed, my shin was not.
The cut looked serious and deep enough to possibly warrant stitches and the enormous goose egg beneath it was even uglier and more worrisome.
Fast forward to my visit to Piedmont Minor Emergency (the 5 Stars are not only for the service I’ve gotten on today’s visit as well as for my trip last summer to their travel clinic prior to my trip to Brazil, for all my shots, but the fact that this is the most conveniently located doc-​in-​the-​box I know of). The staff was friendly, helpful, and I got seen quickly. I was self-​pay and the cost for an office visit, $ 100 upfront, was clearly posted. Uninsured, this is much better than some situations I’ve encountered.
The nurse was efficient but friendly and Dr. John Salinas saw me promptly. Honestly? He was in the patient room faster than my busy OB-​GYN or GP usually are (I love them, too, but…). He was super nice, examined my leg, told me that I had a choice– yes, it was deep enough of a cut that I needed either stitches (which would cause «track» kind of scars given the way the cut is) or I could go with the newer, adhesive-​tape style version that tapes the cut together as close as possible for seven days. I told him I wanted whichever would be better health-​wise and risk-​of-​infection wise, and didn’t care about the scar since I’d have one either way. He went with the bandages since they were less expensive and he knew I was self-​pay. He did an x-​ray to make sure there wasn’t a fracture and explained it would take awhile for the melanoma to go down completely. I was tape-​stitched, Neosporined and bandaged up in about an hour from start-​to-​finish, including wait time and x-​rays.
Total bill? $ 95 on top of the $ 100, so $ 195. Really, not bad.
I give the people and the care two thumbs up.