Publix

Even by Publix standards, this Publix has superior customer service. Yes, it is a smaller store with a more limited selection than larger stores, but the friendly employees keep me coming back. Now my regular store.

I’ve never had a bad experience at a Publix; their service is always top notch. I definitely give this location high rankings for service, but since it’s in a smaller venue, a 3 for selection. A lot of products I would prefer are usually not available here, and if I’m looking for something specific I often have to go to the nearby Kroger or Walmart to find what I’m looking for. As far as day-​to-​day items, however, I can’t complain.
They have the usual bakery, sandwich, and hot bar, and just added a pharmacy. I haven’t moved my prescriptions over but I have noticed their selection in the over the counter items is also limited. Again, just due to space, but I’ve wanted to buy a few items (like a wrist brace) and stopped in to find zero selection.
Produce is fresh and I’ve recently tried the Publix brand nigiri which surprised me by how good it was.
Parking here is a bit of a nightmare. I’m not sure why they haven’t tried to fix the situation but the parking lot is way too small for the store and is laid out in the worst way possible. I can’t believe I haven’t witnessed a wreck yet. Be careful!
Overall the service is great, the quality of what they do carry is great, just a small store so the selection can be limited and parking is difficult.

This is the best Publix in the city! The employees are the nicest! We love the new pharmacy!

Love this publix, the only bad thing I have to say about this publix is they need to train cashiers on dealing with people who may have less than them or hire cashiers who are slightly more professional. I watched this one cashier damn near humiliate this woman using WIC vouchers because she didn’t know how to ring them up. It’s a way to be discreet and it pissed me off that I stepped in and educated this cashier how to do it to spare this woman and her children any further embarrassment until a manager could advise her (i think it was a manager could’ve been another cashier) I knew what to do simply by watching trained cashiers at other publix I have shopped with, how they handled their WIC customers. It’s not that hard nor does one have to be ignorant. The cashier/could’ve been manager apologized for my wait, I said the apology needs to go to that woman for how she had to wait because this cashier didn’t know how to ring her up. I could see if the cashier was new (still doesn’t excuse the treatment) but she said to the woman «ooh you got WIC. I don’t even know where to begin to ring this stuff (not items, groceries, products etc. but „stuff“) up, I never had a WIC customer before.» Observing that kind of soured me because she didn’t have to say all of that! What she could’ve said was «ma’am I’m going to need further assistance on ringing you up because I want to make sure I’m handling your purchase correctly and to ensure I don’t short you in anything you may be entitled to per your voucher. This might take some time, if thats ok with you.» THAT’S WHAT I WOULD’VE SAID I WAS THE CASHIER! then I would’ve explained to the next person waiting this may take a second and I appreciate both of your patience, please bear with me. If she wouldve handled it like that WHO IN THEIR RIGHT MIND COULD COMPLAIN!!! it’s not easy out here for single parents (male or female) hell some families with both parents in the household! a lot of people are financially struggling while trying to maintain their dignity and keep their heads held high, people like this do not deserve degregation like that. Other than that this situation, publix would have scored a 5 from me.

This Publix supermarket is located in the Howell Mill Village shopping center near the tight/​busy intersection of Howell Mill and Collier Roads. My primary grocery store is the Publix in Atlantic Station, so I rarely visit this Publix, though I have on occasion when it’s convenient.
Out of all the Publix stores I’ve been to in metro Atlanta, I’ve experienced the best customer service at this location. The staff here have been friendly and helpful, including one of the managers, who once bagged my groceries for me.
Other than that, there’s not a whole lot that separates this Publix from other stores throughout the metro area. Being an intown Publix, the parking lot is smaller, but at least there are more spaces here than the Publix at Piedmont (Piedmont and North Ave.). Also there are no garages to deal with (e.g. Publix at Atlantic Station, Publix at Plaza Midtown). Due to the nearby single home neighborhoods, I’ve noticed more families shopping at this Publix compared to the other intown Publix stores.
The store is clean, brightly lit, well-​stocked, and nicely organized. The signs are well-​placed and easy to read, making navigating the store a breeze. The produce and meat seem fresh and the breads at the bakery smell good. Not a big deal, but the magazine/​periodical stand at this Publix seems small compared to the others.
It does seem to be one of the «quieter» Publix stores. However, when Collier Rd. gets busy, it can be a pain to get out. Sometimes, it’s easier to exit the shopping center via Howell Mill than it is Collier.

To be honest, this Publix has been on thin ice with me for a while. The parking lot is a nightmare, the selection is abysmal, and the service is the epitome of mediocre. But today was the last straw. Publix now requires your social security number and drivers license number for all money order purchases. Not only is this illegal, but it opens up their customers for all kinds of identity theft. Whoever came up with up «where shopping is a pleasure» never shopped here.

Just like every other Publix. Clean, neat, and full of helpful employees. This one has a free blood pressure machine by the pharmacy which is simple to use. So I took a minute to check up on my health for some peace of mind. The one thing I particularly hate about this area though, is the traffic. This stretch of Howell Mill, and the stretch of Roswell Road in Sandy Springs, are probably the two absolute worst areas to drive in Atlanta.

Probably one of the smaller and least product-​rich Publix that I have visited. I was able to acquire the basics for a salad and dinner, but not much selection. The bakery and checkout staff were friendly and approachable.

Shopping is a pleasure at Publix even as an employee of a competing chain.
I visited today, as I do often, to pick up a prescription for my mother. This location has recently built a pharmacy so now I don’t have to travel to 3 different stores to pick up meds for mom.
They’re doing a deal where you get a $ 25 gift card for transferring your prescriptions to this location. Sweet!
They didn’t have my 7 layer salad and oddly enough the gentleman behind the deli didn’t seem very apologetic but that is rare here. I opted to get sushi instead and the sushi chef even offered to make me a fresh roll. Redemption!
Check outs are generally quick and the front end is always pleasant. Glad it’s my neighborhood grocer!

Have been shopping with this Publix for several years. It never let me down. Great service and products every time.

I’ve had bad experiences in the past at other Publix locations in the area. But, I decided to give Publix one last chance, primarily because I heard the Publix down the street from me carried the newest Bolthouse Farms products… but, they only carried two. Womp.
Anyways, my family and myself decided to concur our weekly shopping list at this location. Unfortunately none of us were wooed by our experience.
Yes, Publix is clean, neat, polished. But, it lacks a wide variety of products. And this goes for all departments. For instance, the produce section is extremely small. The grocery aisles don’t carry all major brands. The butchery has maybe 3 different brands, which would be their own, an organic brand and Perdue. And furthermore, not a lot of different cuts to pick from. I wanted good quality chicken thighs. There was one package and it was swimming in juice. :/​
Not to mention, Publix is expensive compared to its competitors. It can claim that it has deals, coupons but, it actually just makes it more complicated. In ordered to receive these «deals» you must grab a coupon book at the front. It takes up too much time. Why not have a card? Or no card at all? It’s just so frustrating.
Also, the staff… not extremely welcoming. The only person I was greeted by enthusiastically was the older man behind the seafood counter. He happily helped me with my shrimp order.
The Publix deli counter is supposed to be a staple within Publix. Curtious, welcoming, accomidating… yes we received our subs. But, we weren’t given a warm welcome. I had never ordered a sub from Publix before, but my husband has. I didn’t know where to pay. I didn’t know how to go about getting a drink. I wanted a bag for the few subs we ordered, but apparently they don’t carry bags behind the counter, just baskets? When I asked questions, the boy behind the counter some how made me feel stupid by being short and giving dumb stares.
I really wish I could say that I’m going to be coming back, but I’m not :(

I love Publix.
Their BOGO makes them a steal, and contrary to popular belief their prices are actually the same if not BETTER than Krogers most of the time (when comparing regular prices). They have wonderful BOGO, which basically means 50% off. PLUS they double most manufacture coupons, so when you combine the two, then I mean, amaze.
The problem is, these Publix’s are hit or miss.
You never know when one is a «real» Publix with a full selection of all the items or a smaller one. Obviously if you’re in the ‘burbs (deep in dekalb, gwinnett, rockdale county, etc) then of course you’re good to go. But there’s really no way to tell in the city. We all know the one near Tech Square off Spring Street is very very limited, but I was surprised to find this location lacking in certain varieties. And that’s my issue… it’s lacking variety. Also, parking is a bit awkward. And I seemed to have recently visited on a day where someone was robbed or something because it was swarming with policemen, at least 6 cops. I guess I won’t hold that against them but this seemed very odd to me. Sufficient to say I won’t be visiting this location unless I just have to. I do love Publix though, they have great customer service and policies.

The people that work here are consistently helpful and knowledgeable. They go above and beyond for a supermarket.

Decent sized parking lot, not huge, but decent. Very nice inside though and very easy to navigate. Staff were helpful. Publix is the only food shopping store that I have ever had a staff member ask me if I was looking for anything in particular. And a manager took the time to ask me that question which is much appreciated.

I love a publix, this one is pretty and nice too, but can get really really busy which is annoying.
The parking also seems to always be tight, which is also annoying.
Funny enough, I always forget that its over here, being that there’s a Krogers and Walmrt down the road.

I love this Publix. With the gagglefuck that is always over at the Walmart/​Kroger I can manage to get in and out of this place quicker than over there (even if it’s closer to my house). Most of the time I prefer to stock up at Buford Highway Farmer’s Market, Cost-​Co and Peachtree Road Farmer’s Market.
This store is larger all of the Publix in Midtown and the produce selection is by far larger and fresher than all near by choices. I love the farmer’s market much more, but Publix does the trick when I need to pick up mid-​week veggies for a dish I’m preparing.
Just like any of the other Publix, this store offers excellent customer service and clean, organized lit aisles. They have several Con’s though:
No Pharmacy, Tight Parking, and Awful Barkery (sorry but I bake most of my own bread).
I give three stars, as my standby for last minute items.

I love that this Publix is huge, clean and well organized. But my absolute favorite here is the deli. The employees here are so friendly… they give you samples to make sure you are buying exactly what you want. They are price conscious and the food is always fresh and well made. Everyone at the checkout stands is friendly and I get a consistent experience every single time.

I have lived in this neighborhood for 40 years and all I can say is thank God for Publix! This is the 1^st time this area has had a decent grocery store. It is always clean, well lit, well stocked, and professional.
The service manager has gone out of their way to help me on more than one occasion and have always been courteous, friendly and professional. Once I couldn’t locate an item in the meat department and the store manager went and found the butcher for me who immediately got me a what I needed. Another time there was a sale on a particular item and I got there when the store was sold out. The manager offered me a return coupon good for whenever the next shipment arrived, regardless if it was after the sale was over.
The Bakery department has the best breads! Their staff are always attentive and come to me immediately to see how they can help me. The Deli is wonderful and people love their wide selection of choices for fresh meats and cheeses, or even packaged meal to take home.
Even though there is competition in the area from other grocery stores, there is no comparison. Publix rises far above these lesser stores, both in service and in quality. Don’t waste your time anywhere else. Come to this store and you too will feel like you have finally found home!

My new neighborhood grocery store! I’m so glad that Publix opened to replace the Save Rite.
As a Tech student, I went to the Howell Mill Kroger, turned off by the higher prices and inability to find easy items at other Publix’s in the city. But this Publix has changed my mind. The store is well laid out. It’s well stocked, and actually, the prices on most of the items that I buy are cheaper than the Kroger, even if that does make me a brand/​food snob. Also, the produce is much better.
Maybe it’s because it’s new, but this store is also cleaner and much better maintained than other grocery stores in the area. And the staff is very polite and helpful.
The down side — the parking lot is at a weird angle so it can be hard to get in and out at rush hour (particularly Mondays at 5).

Yay! Something finally replaced the Save Rite on Howell Mill Road. Publix has set-​up shop and they are a welcome addition to the neighborhood (it’s not quite my neighborhood, but close enough that I can go).
This location has had a few different tenants and I think was also an A&P at one time. The store is very well laid out and I think they’re trying some new things in their deli. For example, they apparently are now offering Boar’s Head frittatas that are pre-​made in the deli so you don’t have to wait for it to be prepared like the subs are.
It might be because the store is new, but everyone seemed extra friendly and I appreciated their help, quick check-​out, and carry-​out service (which seems to be missing from the other locations).