I normally don’t go out of my way to be negative, but I always have an issue with my pre orders in the deli. I will order the same thing, agree on a pickup time, and then come to the store at agreed upon time only to have to wait an additional 10 minutes and unnecessarily browse the store when I only came for my order. This has happened at least 3 times. On a positive note, they have always given me extra food in each of those instances. But then again, I feel like they make it seem like a consolation for their tardiness when in reality I would have had the extra food regardless due to how much they have to make. All of this has never really been a problem to me until just now when I attempted to place my regular order. I always call the deli; it rang for a while before someone answered this time. I tried to place my order and the attendant goes«let me transfer you to the deli».of course I’m transferred to customer service, which I have to be transferred BACK to the deli. I have to wait on hold again before a different employee with a similar attitude answered. Fortunately she took my order but for the life of me I kept detecting attitude. I’ll give her the benefit of the doubt and say IIIII was trippin. Anyway, we agreed on a time to pickup my order and I’m about to head there now. If my order is ready promptly, I will change my review! If not, well then here you go! Edit: I showed up a few minutes late to give them some wiggle room and my order was ready when I arrived. Changed from 2 to 4 stars.
Johnny W.
Place rating: 3 Atlanta, GA
As I am a west coaster, this is the equivalent of Safeway. More upscale that Kroger and something that you obviously pay for at the register. I would say that you can save quite a bit of money if you are in tune with the coupons and Buy One Get One weekly sales that they run. I do appreciate when they have some kind of sample that is being cooked near the bakery. I would recommend this place, but be warned that you can get a lot of the same products for cheaper at Walmart, Buford Farmers Market, and Kroger. I know that some people will not cross those lines, but you can. Because they are so close is the reason I run there as often as I do.
A.J. C.
Place rating: 3 Atlanta, GA
Publix is one of my favorite places to shop for groceries or pick up lunch. But there seems to be a trend going on lately where they just don’t care as much. Not just here, but I’ve been having these experiences @ other Publix I frequently visit. I hope this is not the case and that my recent experiences are the exception to the rule. Today I stopped here to get one of their delicious Boar’s Head sandwiches for lunch. But the prep area where they make the sandwiches was a train wreck. When I stepped up to order my sandwich I noticed that all the meat and cheese was just haphazardly strewn about the counter. The prep area was sloppy and messy. The food had obviously been out too long. You can tell very easily when meat & vegetables have been sitting out too long. And my brief experience with the employee taking orders was unsatisfactory to say the least. Lunch time is a busy time for the sandwich bar @ Publix, but there were 3 employees working behind the glass, so there’s really no excuse for the mess that I witnessed today. Needless to say, I passed on the sandwich. I also came across some beef in the meat dept that was past it’s sell by date, which Publix rarely ever does. For these reasons I am docking a star. But I’m not ready to break up with you just yet Publix. If you can prove to me that you can go back to putting a great effort into our relationship then everything will be just fine.
Ashley M.
Place rating: 4 Atlanta, GA
Love this location! Ample parking, easy access, and the store is always very clean and organized with very friendly staff! My favorite Publix location that’s just the right size and close to home!
K S.
Place rating: 5 Alpharetta, GA
Publix is my favorite grocery store. I use the Publix app every week to browse through the weekly ad — BOGO free items. I love the fact that you can buy one item and get half off so you don’t always have to buy two. If they are out of the BOGO items, you can get a rain check at the cust service desk and come back to get it at the half off price. The Publix subs(sandwiches) are the best… and they are never stingy with the ingredients. This particular location is my favorite for many reasons. The store is always clean. They are really cool about returns — with or without the receipt. The customer service is phenomenal! You can ask any of the employees to help you find items, and they are always very helpful and have a nice attitude. This location’s bakery also came through for our wedding cake. Our cake vendor cancelled on us the night before our reception, and they took our order and delivered cupcakes the next day! We will be forever grateful for what they did for us. If you are searching for a wedding cake vendor, no need to shop around… just choose Publix! They also have the best frosting. :)
Eric M.
Place rating: 2 Savoonga, AK
Other than the cheap soda that mom likes, you should watch what they ring up. I chose a bag of $ 1.99/LB red grapes from their entry stand only to find out later that it was $ 2.43/LB.
Tracy D.
Place rating: 4 Atlanta, GA
This is my go to grocery store. It’s always clean and I am able to find the items I need easily.
Jeff B.
Place rating: 2 Tacoma, WA
Just a grocery store, kinda small, but has what you need so long as you’re not looking for anything too crazy.
Gretchen F.
Place rating: 1 Seattle, WA
Any Publix that has no Lays Sour Cream and Onion Potato Chips and hardly sells any Gluten Free items is not somewhere I would ever shop. They always throw around my fruits and vegetables, every time I go there. I’ve lived nearby for 8 years and make a point of going to Kroger or Trader Joe’s instead.
Bo D.
Place rating: 3 Belmont, MA
These guys are pretty good for a few produce items, but otherwise I only stop in as it is convenient. Prices are about average. Employees have been more friendly and helpful than at some stores.
Phillip C.
Place rating: 4 Atlanta, GA
What do you want me to say, it’s a grocery store. As far as the big chains It’s my favorite. They don’t mess with«discount» cards that you need to keep track of, so that’s a big plus for me. Prices are good and they double coupons. It’s always clean and the produce is fresh. The staff is friendly and helpful. They almost always have what I need unless it’s really off the wall, then it’s off to one of the farmer’s markets.
Ben O.
Place rating: 4 Monroe, LA
And the award for Best Store-Brand Food goes to… Publix! You’ve seen lots of Publix store-brand food if you watch«Good Eats», but you haven’t seen their logo on the show because, well, the network doesn’t like potential sponsors to get a freebie. And if it’s good enough for Alton Brown, it’s surely good enough for me. If only they would start selling Publix-brand beer… Traffic note: On the west side of the store, a concrete barrier prevents you from turning left. Go out the east side of the parking lot, turn left, and make a sharp left at Corner Pizza.
Douglas O.
Place rating: 4 Atlanta, GA
I am a big fan of Publix, compared to any other chain in Atlanta. Having moved here from California/Hawaii/Chicago, I have experienced the good, bad and ugly. Publix is a very clean store, with plenty of variety. I too must admit that the staff at the store is exceptionally friendly. They focus on the customer in front of them, and helping you out. The bakery items are great, the mini brownies with buttercream frosting in between the layers and chocolate on top, hits the spot every time. The fresh deli sandwiches are made to order and quick and easy. They take credit and don’t require a rewards card to get the savings.
Eric G.
Place rating: 4 Atlanta, GA
I am obviously a Publix fan. I had no choice but to get used to it after I moved from NY to FL to GA and Harris Teeter closed. It took a long time to get used to not having bagel stores, non-franchised pizza places and delis not in a grocery store. Anyway Publix is the next best thing. Their customer service is exceptional. Their meat and produce selection is excellent. I am particularly fond of their new Italian plus 5 bread wheat bread. I have never been dissapointed. My favorite thing about Publix is going to the deli dept. I can just write down my order and come back and pick it up when I am done shopping. I hate standing in line. Could you have guessed that?