Quest Diagnostics

Atlanta, United States

1.7

Open now

7 reviews

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Telephone:
+1 404-257-5939
Website:
secure.questdiagnostics.com
Address:
5673 Peachtree Dunwoody Rd NE Ste 125, Atlanta, GA, 30342
Nearby public transportation stops & stations:
380 ftMedical Center
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Bussiness info

By Appointment Only
No

Today

Today 8:00 am – 5:00 pm
Open now
Local time (Atlanta) 9:01 AM Thursday, May 22, 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday –
Sunday –

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7 reviews of Quest Diagnostics

No registration required
Place rating: 1
West Seattle, Seattle, WA
This is the worst Quest diagnostic center in Atlanta. Avoid!!! Avoid!!! Avoid!!! The staff is hostile and unfriendly. They lose specimens and lie about it to both their clients and the physicians. They charge for tests that have not been performed. When called on this fraud, the were in denial.
Place rating: 4
Atlanta, GA
Nice and bright, friendly staff. Phlebotomists go out of their way to help at this location. I won’t go anywhere else! Would be nice to have all Quests input faxed orders so I don’t have to drive from building to building looking for the right location.
Place rating: 1
Roswell, GA
Slowest service ever and they are not friendly. Worst lab I have been to but it’s clise to work. Not sure why they take so long to process apatient. I get dozens of labs each year and others are not this slow. I hate Quest but cannot go to LabCorp due to insurance.
Place rating: 1
Roswell, GA
Rude Rude Rude. They certainly do not value their clients nor do they make any effort towards customer service. It is nearly impossible to get someone on the phone and they seem to have a difficult with simple tasks (such as pulling up a valid client ID before turning a way a candidate reporting for a drug screen). Additionally, when you do get someone on the phone, the only response is «well I didn’t do that, you will have to call when the other person is here». So I replied, do you have a better number or can you have this person call me? and the response was «no I can’t, you will have to call when they are here».
Place rating: 1
Austin, TX
Worst place ever during lunch! Don’t come here. 1 person to man during lunch time, over 1hr wait at a minimum! And I thought the one in Aus was bad! This take the cake!
Place rating: 1
Atlanta, GA
Good lab people but HORRIBLE billing issues !!! Be careful on your insurance info!
The people in the lab are very nice and fast to help you. There are no issues with the lab but the billing is horrible !!! The customer service at this place is even worse. I would contact your insurance company to get the referral to which lab they want to use and be sure the lab they use files billing claims correctly. I hate having to call places and talk for hours to get a bill corrected.
Place rating: 3
Belmont, MA
There are several Quests in these buildings, so if one has a line, you MIGHT be able to go to another IF your tests can be done there.
This one is similar to the others with not so perky employees who missed my name on the list and managed to skip me until I walked back up. The gal had no explanation on why there were three names highlighted after mine, but not mine.
Importantly, the blood draw went well (which is better than some places) and that is the part that counts, so they get some stars.