Room & Board

Room and Board has fixed our entertainment center. I really appreciate that and their response to my concerns. I do still have a problem with quality control. All of my pieces to date have issues that needed attention. I feel like they should have been noticed before they got to me.

Had a delightful shopping experience today at Room & Board in Atlanta. I visited the store to see a piece of furniture I found online and was looking to purchase for a new apartment in NYC. I told the sales associate, Nicole, upfront that I was just looking and that I would most likely be making the purchase at the NYC store. Nicole went above and beyond to make sure I had all the details I needed, and even showed me other pieces throughout the store. I left the store so thrilled with my experience and printed tear sheets with information about each piece we discussed as well as fabric samples. I cannot say enough good things about this store. Very well laid out, good prices, and a super friendly staff. A pleasure to meet you, Nicole!

Mid Century and Transitional Glam Heaven. I swoon.

Favorite furniture. Pieces are smaller than Pottery Barn etc. Things are well crafted and you can see all of the pieces that are in the catalog on the floor. Service is good and delivery is good. If you have a smaller midcentury house, these pieces are affordable and great.

Looking for a more upscale IKEA experience, look no further than Room and Board.
This three-​level (though not overwhelmingly large, like IKEA) store offers a variety of home furnishings, including different finishes and textile options. You’ll find everything from headboards and sofas to kitchen islands and office chairs, but all of excellent quality and fine design.
Although the showrooms are laid out in mock «rooms», the concept behind Room and Board is that each piece is made to mix and match with anything else. And almost full customization is an option.
The store is laid out on three different levels:
TOP LEVEL– Mostly bedroom and some den furniture.
2^nd LEVEL– Living, Dining and Office furniture is located here– with a few bedroom sets thrown in. The store entrance is also located on the this level.
BOTTOM LEVEL– Kitchen, outdoor, and childrens/​nursery furniture.
I recommend you allow yourself a good hour or so to peruse the store– there is lots to see!

Beautiful furniture but terrible customer service. I was looking to spend upward of $ 15k on Saturday. However, the rude salespeople wouldn’t even acknowledge my existence. They were beyond rude. Their loss. I will never go back.

Room & Board, located in the trendy West Side Provisions shopping center, is a chain of furniture stores. The company takes pride in saying that their furniture is American-​made, sustainable, and so on. To the average on-​looker, this massive three floor complex of a furniture showroom would appear to be a local boutique kind of a place, rather than an actual chain. That boutique vibe and excellent, personal customer service definitely keeps them in business.
Inside, there are rooms set up as vignettes to inspire, and sometimes even ring organized fabric swatch booklets lying on the sofas to get ideas. All of the prices are high, with some items of high enough quality to merit the cost, and some items not. You can make your own judgments on that.
Now, with furniture and fashion focusing on outdoor lifestyle, the store has newly been welcomely overflowing into the outdoor deck area of the provisions marketplace and mall area. You will see customers and non-​customers alike lounging on the posh outdoor furniture, clearly noting that there is a bin of Room & Board catalogs sitting directly next to them. It is nice to feel financially comfortable, just for a second, while shopping and lounging at the Room & Board store.
An excellent place to come and be inspired, because at Room & Board, even the wall décor is inspiring.

While they are very friendly and have nice looking furniture, it is not very well made at all. I purchased over $ 5000 worth of furniture from this location a couple of months ago, I paid for them to deliver and set it up and all of it is falling apart. Some of it is in rooms that no one goes into, and even it is falling apart. I simply can not recommend them. It is a shame as I like the style of furniture they offer and their store.

Quite retro and their furnitures have that glamfabulous 50’s vibe. They mostly work with cloth-​fabric and natural material like wood, but they do incorporate metal and glass with their items. The craftmanship is done quite well, and the place itself is beautiful. This is no Ikea, just to let you know.
The place is quite pricey for the average Joe, but then again, it is definitely worth taking a look at and allow your heads to spin at all the possibility. I visited during an elite Unilocal event, and the staff that represented this establishment was on point. I felt quite welcomed.
They have three floors of show room and each little corner have a lot of texture going. I must say that the high ceilings and big, bold windows adds a touch in this place. But going back to texture … there is a lot of texture in their products. From smooth, to buttery, to rustic, to classic and everything in between. However, at the end of the day, I feel like most of their furniture can be used in the set of Mad Men.
All in all, a wonderful and beautiful furniture store. Again, if you are an average Joe, you might get le ol ‘sticker shock,’ but be sure to still check out the place, then check your wallet later.

Honestly, Room & Board reminds me of a more upscale version of Crate & Barrel.
It’s a giant store located in the über-​trendy section of West Atlanta next to Ormsby’s, JCT Kitchen and Abbatoir, occupying what looks like an old warehouse space: big, white brick building, 3 stories, and lots of windows letting in outside light.
The style of Room & Board is more modern and clean pieces: clean lines, sharp corners, minimal style patterns and fabrics, and natural pieces. They have everything there: chairs, sofas, drapes, tables, ottomans, lamps, beds, outdoor furniture, bookshelves, side tables, etc. Whatever you need to fill in your home, R & B probably has something to fit the bill.
However (and this is a big however), the prices are not for the faint of heart. That lovely wooden dining room table chair you’ve got your eye on? $ 500. A cutting board for your kitchen counter? $ 180. The pony skin ottoman? $ 800. A «natural» wood dining room table? $ 2,100.
Yeah… Now don’t get me wrong, I understand that good quality demands a higher price tag, except I don’t see the quality that demands this type of price. These pieces look just like something I could get in Crate & Barrel, Frontgate, Pottery Barn or even lower quality stores and even those stores hesitate to price simple chairs or lamps in the middle to high three figures. So why can Room & Board (a lesser known brand) afford to charge that much more? Just sayin…
My blood isn’t quite rich enough to invest in any Room & Board pieces, but I’m sure if you can swing it and it’s your style of furniture, you won’t be disappointed. It just isn’t exactly my cup of tea, nor are the prices exactly inviting for first-​timers to take a chance with.

Room and Board is a great store. My husband and I went to eight different furniture stores on Sunday, and I think Room and Board had the largest selection out on the floor (3 large floors) and some of the highest quality furniture we saw all day. They have a range of price-​points available, and some really beautiful and unique items. I love that the company is based in Minnesota (my hometown) and uses local artisans.
There were lots of employees around the store to answer questions, and they were friendly and asked if we needed help, but didn’t hover (which I appreciate when browsing). When we asked about some custom-​made pieces, they helped us out immediately, showing us the range of options, explaining pricing, and printing out information and photos for us to keep as reference — no push to make quick decisions or buy now — just really helpful service and information.
This is definitely a place we’ll be getting much of our furniture, and that I’ll be going back to in the future!

I love this store. The designs. The vignettes. The build and style and options of the pieces. Remarkable.
I am going to be buying a York sofa shortly. Seems to be about the most comfortable thing I have ever sat on.

Pretty awesome place to stuff for your home. They have stuff for everyone of all ages and styles. Old-​fashioned pieces, modern couches, expensive lamps, cheap drawers, etc.
It’s like a refined IKEA the way the place is set up to help those without a clue about interior decorating some guidance. I’m straight and have no idea what is good interior decorating design is like. I just want a comfortable leather chair with a cupholder that reclines and a spot for the remote control. Built-​in toilet and I’d probably never have to get up, ever.
When/​If I move out to A-​T-​L, JYO-​JAH, this will be the spot for me to pick up stuff for my room (and board). See what I did there (not really).
dmo out.

I love, love, love this store. Walking through it is like playing in my Barbie Dream House. Unfortunately a little out of my price range at the moment. But hey, a girl can dream.
All of their furniture is very high quality, solid wood pieces, made in America.
Friendly staff isn’t overbearing and the layout of the store rocks– lots of rooms set up, and then sections where you can compare all of the desks, etc.

After watching 5+ hours of HGTV on my recent flight back from Cali, I’ve been just a tad bit obsessed with design… Candace Olson inspires/​scares me tremendously.
The map of this place is easy to navigate and immediately opens up to plenty of different room layouts. You’ll be greeted by a sales associate who’ll be ready to help you find what exactly you’re looking for.
If the price tag doesn’t scare you off, be ready to invest in some great pieces. Yes, invest, not just buy, because all of the things here of great quality and easily accentuate any room setting. Classic pieces with very modern design principles applied to them and made with long lasting materials, ie solid wood, scratch-​proof, sturdy/​lightweight, etc.
If you’re of the sophisticated kind, I highly recommend checking this place out.

Room & Board sells high quality, well made, stylish furniture at reasonable prices. If you want real furniture and good value, this is a great place to shop.
The prices are a step above Crate & Barrel. The quality is in a different universe. As noted in other reviews, everything is made of real hardwoods, high grade metals, high quality leathers and fabrics, etc.
The style is what I would call contemporary American. I would not call it modern. There are some midcentury modern pieces, but the overall style is clean, simple, but not trendy.
The people are very nice, fun to talk to, and totally helpful.
If you are not looking for way-​out modern, but you don’t want to live in your grandma’s house, either, if you want furniture that will last a lifetime and yet you are looking for value, Room & Board is probably for you.

I decided to purchase from Room & Board again, and the customer service was excellent, swift, and efficient, as always. This time, the delivery men arrived one hour earlier than the expected delivery time frame, but luckily I was home, awake, and hoping that they would arrive earlier than expected.
One of the delivery guys actually recognized me, which was cool! They took care not to scratch the doors, elevator, walls, and floors. When I asked, they cheerfully took off their shoes before entering my unit, and they assembled my bed within half an hour. They also placed complimentary felt pads on the feet of my new armchair and provided extra felt for future use.
The durability of all the furniture here is superb, constructed from high quality materials such as solid wood, natural and stainless steel, fortified glass, cowhide, and leather. The designs are also striking and iconic, having elicited several unsolicited compliments from friends. I am totally obsessed with this store.

As I am currently the Mayor of Room & Board on Foursquare, I feel that it is my responsiblity to Room & Board to review them on Unilocal (because I most likely wont remain Mayor for long).
My boyfriend and I love Room & Board. Their stuff is just trendy enough to be fashionable, but not too trendy as to «go out of style tomorrow». As he says «its like IKEA if all the furniture were made out of real wood and not particle board»…(Can you tell he isnt a huge fan of IKEA? except we went there yesterday and actually bought a few things.)
I love walking through the display rooms and imagining my house with the furniture in it. If I had a house, I would be buying Room & Board furniture, but I dont have a house.
We are actually looking at two of the designs for his living room now… just deciding on color.
My favorite home furnishing store, hands down!

I don’t know if I’ve ever had anything better to say about a company than what I’m about to write. And, this is AFTER a not-​so-​great purchase. Keep reading.
After the Atlanta store opened, I perused the massive space and drooled over about 90% of what they sold. It’s just my «style.» So when it came time to buy a sofa, I was ready to suck it up, pay the price, and know I would be satisfied. Much to my surprise, upon researching styles on the company’s website, I found a sofa on clearance at nearly ½ price. It looked AWESOME online, so I called, ordered (they only needed a deposit, btw, and held it for a few weeks until payday – incredible).
The delivery people arrived right on time, were as pleasant as a glass of lemonade in summer, and bam – I had my new sofa. Within a day, it started to look funny. Not exactly the Room & Board quality I had expected. After I realized it wasn’t just a new sofa issue, and it wasn’t getting better, I contacted R&B’s customer service.
NO questions asked, Zach – the sales associate – said he’d schedule a pick-​up and issue a refund. Seriously. I returned a clearance sofa because I didn’t think it was the quality I’d counted on.
So, it should probably end there, right? Nope. I decided to do a better «sit» test in the Atlanta store. I told the sales associate, Sumbleana, I was looking for a replacement to the sofa I’d just returned and thought their customer service more than made up for the original issues I’d had with the first sofa. She said, «By chance, did you fill out a survey?» (I had). She said the associates had read over the survey, and she remembered my response. She THANKED me for taking the time to let them know of my disappointment. There’s no way she knew who I was or could’ve made this up – she totally knew what I’d written in that survey.
Long story short, I’ve never been more satisfied with a retailer. Sure, some things might be a bit on the expensive side, but I have no hesitation in knowing Room & Board will stand behind their goods. Some things are worth the price, and this company totally is. If I could give six stars, I would. Room & Board, you’ve earned a customer for life.

A short hop over from West Egg one morning led me through three floors of artistic craftsmanship. Chairs, couches, desks, tables, lamps, picture frames, it’s all here. The problem? The price. Yet before you go «Oh great, it’s expensive!», you have to know why. You see, this isn’t IKEA or Crate & Barrel or Pier One. These are pieces made by actual furniture artisans here in our own nation (in other words, this furniture wasn’t made by kids in Malaysia for 5 cents a day). Being an artist myself, I know how much goes into a painting or sculpture, and these pieces are all incredibly built and give life to functional art.
Now I admit I couldn’t afford much here besides some rather cool photo frames, but I had a lot of fun daydreaming and appreciating a shop such as this one that encourages furniture artists to keep at it. If we’re willing to pay a higher price for local foods, why not support these artists as well?
If you can afford the furniture here, you’ll probably love it. If you can’t and that’s your main reason for a review, just don’t bother coming. If you love looking at art, it’s a great shop to do so and admire some well-​crafted pieces! The sales staff is never overbearing and doesn’t stalk you through the store, so there is plenty of breathing room to just relax and enjoy the art around you. Plus it’s three floors of awesome. Can’t beat that!