Ross Dress for Less

Ross is great for discount shopping. More affordable than the Marshall’s and TJ Maxx. This location is fairly close to my home. So frequently I will stop by if I am going to Target. I find that Ross is particularly good when it comes to dresses! I took my mom this fall and she had a field day buying outfits for work and church. Home goods aren’t bad. Again more affordable than other stores, but I typically like the products at other stores better. Though I found a great bed in a bag there this fall. This was week I was shopping for shoes and ran into a bit of trouble there. A number of shoes displayed were missing one shoe! What the heck. Couldn’t find the match to one shoe I wanted anywhere. Does anyone steal one shoe? Where could it have walked off to? Salesperson on the floor not much help — said she’d look out for it. I mean I was gonna buy this shoe. You don’t wanna make money? Ok. Not as stocked as other discount stores, but I can typically find something of interest.

I run a bnb and live in the neighborhood. Have walked in twice needing to buy items for the home and walked out after seeing the line. Never more than a couple registers open regardless of how busy and a line at least an hour long. Will not waste my time coming here again. This is how you lose lifetime customers to
. All a company like Ross has in order to compete in this market is service. And if there is none of that, then you have nothing.

I purchased over $ 130+ of merchandise at this Ross and when I came home my black leather boots were nowhere to be found. I called the next morning seeing how late it was last night and they placed me on hold for over 10 minutes only to be transferred to «Customer Service». Right after telling her what I was missing she proceeded to tell me that there were no boots anywhere. This was 3 seconds after I told her the issue — which means she didn’t bother to look or ask around.
I would stay away — this store is pretty shady. Make sure that you have all of your things in your bag that you paid for before you leave the store! I suspect my cashier had some sticky fingers in this case.

It has been increasingly harder to find quality items here. That problem was solved today when an employee asked me to cover up my baby while I was discreetly breastfeeding. She told me a male customer had told her he was offended. I responded that the law protects breastfeeding. She responded that she knew the law said I could feed my baby anywhere, but did not withdraw her request.
Bye bye Ross!

I can tell a few things by reading many of the reviews about this store. One, many are not familiar with the area; and Two, many arent really familiar with discount stores. The location this Ross is located at is in Edgewood. It is about a mile or so down from «Little Five Points». That area is known for the odd, eccentric, bargaining thrift store type of resident. In addition, it is also a mile or so down from East Atlanta, Kirkwood, and the closest Ross to Decatur… areas rapidly changing from gentrification. That brings another bargain hunter clientele who is trying to spend, yet save, money! After all, who doesnt love a good bargain?! That being said, of course they are always low on stock! People are buying up all the good bargains! Self included. I shop at this location multiple times a month. I go on days I know they restock, because if you wait until the next day inventory will be gone! If you see something, and want to wait until the next day to get it… it will be gone. The only real complaint is how ridiculously long the line is because they have two registers, one ran by someone’s grandma, open. It takes forever to get through the line. When I dont want to wait, I ask the sales lady to hold my items, and i come back in 30 min or so. The line can go from 12 people to 2 people with just a little strategic planning.

This place needs a cleaning. I’ve wanted to buy a few items but not only were they dusty but also downright damaged. But still kinda pricey for quality. Store is kinda laid back which is why I will give 3 stars.

Despite the fact that there are always at least 8 people in line, the cashiers could not be any slower. They move with no haste whatsoever. I just watched the manager straighten up carts like that was priority over the 10 people in line. Why do they have 7 cash registers and only two are ever open? I just left empty handed because I couldn’t wait any longer.

I usually come around this store to see what I find and sometimes I’m very lucky like finding Jessica Simpson’s black suede booties for 16.99 and other not so lucky but my favorite thing to buy there is decorations and some of their furniture. I found awesome side tables for 50 bucks and a great and stylish rug as well. I felt in love with some bar stools but they were broken so check your merchandise before you pay, after all is a discounted store!

I went to Ross over the weekend to get a throw rug and some cute outdoor décor and maybe even a few tops. The place was wiped out of merchandise in almost every department. There only a few outdoor décor items, there were some chairs and cute tables but that is not what I was looking for. There were bare shelves everywhere! When I went to look at shirts, there were maybe 10 shirts in my size. Everything was wiped out but I did get my bathroom rug.
I don’t know how they stay in business with no stock on the shelves. Two check out lines were open but the line was at least 15 people deep.
Won’t be going back, I’ll head over to Target next time.

This location is always a bust for me. I walk in each time hoping it’s going to be better than the last but there’s never much in stock and always a lot of attitude. I think this is where the dressing room attendants come to assert their power.

Just had the BEST customer service at this Ross! I needed to make a return and they — especially the manager — were incredibly gracious, helpful and made what could have been a frustrating chore simple. I will definitely shop here again!

Ross stores anywhere can be a hit or miss. I pretty much count on the shoe racks to be a hot mess and to only find underwear in size XXXL. However, this Ross always has a pretty good towel selection. I also can sometimes find good toys for my dogs in the dog section next to the toy aisle.
If I can’t find anything here, there’s always Target next door.

Its ross you should already know what to expect… You have to look thru the racks of course there store could be a little cleaner and they need to restock items but heyy once again its ross

Having worked at a T.J. Maxx myself in college, I try to keep my expectations of customer service in these stores low. But even for a store of this kind of «genre», this is the absolute worst of the worst, when it comes to customer service. They seem to have a policy against *ever* having adequate numbers of cashiers open.
A week ago, I tried to check out in the customer service line and was turned away because it was for returns only.
Yesterday, I had one small item to return. I get there, see a line of people w/​merchandise at the customer service counter. Thinking they were waiting for a regular register to open, I get behind the person at the front of the customer service line desk, and the cashier informs I need to get to the end of the line — behind everyone checking out merchandise, some w/​full shopping carts. She does not bother to call anyone to come to the front to man any of the empty regular registers.
So let me get this straight — last week I was told go away, you can’t check out at Customer Service. This week, I’m told, go to the back of the line, behind everyone checking out merchandise at Customer Service. Really? Ugh. Enough, I’ve shopped at this location for the last time.

I’ve lost quite a bit of weight very gradually over the past year. While healthier in the long run, it makes it a heck of a lot harder to keep my wardrobe up. Since I finally felt the tinge of cooler weather to come this week, I decided it was time to look for some new jeans. Though I can finally fit into designer denim, I’m still hoping to lose a few more pounds this fall and winter, so I’m not where I want to invest in $ 100+ denim right now. Thankfully, this Ross helped me out in a big way. This location in general seems to carry better brands than your typical Ross store, and today was no exception. They had jeans from Jag, Calvin Klein, and NYDJ, and all were priced under $ 45. Sure, the service is a little lacking, but with steals like these, I’ll put up with longer lines and inattentive clerks.

I am a fan of Ross. I’m a bigger fan of TJ Maxx, but I’ll go for Ross suits and dresses on occassion for work. When you can score a suit for $ 30-​$ 40, it’s worth the trip. However, I have officially decided this Ross location blows. I went once before, and for it’s great location and huge space, they don’t have a good selection of women’s clothes (at least, not in my size). I left disappointed both times I’ve been here. I’d much rather hit up the Ross on the East-​West Connector in Austell — slightly smaller space, way better selection and definitely better customer service.
Yesterday, when I went over during my lunch break, it was pretty quiet inside. I liked the review by Sari H., who sums up the customer service from staff perfectly with the word «apathetic.»
Even worse were the clientele. I had two women basically run me over without saying a word. Meanwhile, as I perused items, another woman was taking up the entire aisle, just standing in the way yapping on her phone, and when I said excuse me to walk past, she didn’t budge an inch. As a New Yorker, I am accustomed to this. As a resident of Georgia, I do not accept it. So. Effing. Rude.
Not worth my time; the trashy customers I saw – er, slammed into – yesterday can have this Ross location…

Ross doesn’t seem to care about the needs of people with disabilities — nor, perhaps, the needs of any would-​be customer. Case in point: Last night my wife and I were shopping for a business trip and brought about 15 items back to the dressing room. The attendant gave us a tag for 8 pieces and we went, as we generally do, into the handicapped stall in the women’s dressing room and had tried 2 of them when a male voice called out to ask if there was a gentleman in here with us.
Now, I’m not about to make such a lofty claim of courtly virtue for myself, but I do have a penis, so I said «Yes, I’m helping my wife,» and she said «Yeah, I need his help, I’m in a wheelchair.»
Well, that was apparently the wrong thing to say, because they insisted in a «what the hell is wrong with you?!» tone of voice that it was entirely unacceptable under any circumstances for a man to be on that side of the dressing room. We both protested that I was locked inside our fitting room booth and wasn’t even interested in looking at other customers, and The Man insisted that we needed to get out of there immediately.
So we hurriedly dressed her and grabbed the items we hadn’t tried yet, and waited around for a manager to arrive so he could tell the attendant to let us use a dressing room.
Meanwhile, another woman came out of the dressing room to say that she felt it was ridiculous not to let us use the women’s side, as I had been minding my own business and my wife indisputably needed my help.
The manager did let us into the men’s dressing room, and when I came out with the «no» pile to swap them out for more items to try on, a new attendant started interrogating me about where my tag was («in the women’s dressing room» seemed to startle her) and didn’t seem to want to learn what was going on. She just kept saying, «I don’t know how many items you took back there! The tag should have been brought out!» — ignoring the fact that if I had brought six items out of the dressing room, it ought to be safe to let me take six other items back in.
This pointless banter from an uninformed and yet highly argumentative clerk wasted so much time that my wife, feeling trapped and abandoned in a men’s dressing room, started explaining exactly how she felt about the matter, in no uncertain or polite terms. We left without buying anything for the next morning’s trip and took our business to Target instead.
Besides the discrimination against a customer with a disability, Ross shamed me for having a penis while assisting my wife. I was loudly called out and humiliated, and the decision to humiliate me was based not a whit on my behavior or my purpose, but entirely on whether I had or lacked a vagina.
I try to keep my reviews balanced, so I’ll say this: without this shameful display of discrimination against each of us, we wouldn’t have learned that Target’s dressing rooms are unisex stalls, including «family» stalls with a mirror ideally placed for a wheelchair user being assisted by an able-​bodied person. For that, and that alone, I thank you.

This Ross location is okay. It tends to be well stocked and have a good selection of the things I like to get here which are the soaps, lotions, purses, cookware, home décor and knick knacks. On occassion I will see a cute summer dress or top that I like as well. I find that they need more people working on busier weekend days so the lines won’t get so freakin long.
I have no complaints about the employees here. They aren’t going to win any customer service prizes, but they get the job done for what I’ve seen.

I LOVE the merchandise at this place but was treated SO rudely here the last time I may never go back.
Don’t work retail if you don’t like people!

Can’t we get ten stars up in this Unilocal?Went here yesterday, got a «Laundry» dress with the retail tag reading $ 235. Black. Perfectly fitting. Sexily flattering. I got it for $ 7.99. Got a pair of black open-​toed pumps with a cheetah strap aroung my ankle and by «Joey,» for $ 14.99.
I will be putting up pictures from the Pinup Party at the W I attended last night. My whole outfit was from Ross. I gotta say, I looked freaking hot.
GO TO ROSS IS MY BOTTOM LINE.