The UPS Store

A terrific store! Very helpful staff and I was in a rush. They expeditiously helped me and I was grateful!

I arrived to the store at 4:58 and the doors were locked. The employees inside mouthed to me that they were closed and shrugged their shoulders. I stood there and knocked, and one employee came and opened the door to tell me «sorry, we’re closed.» Seriously?!

Call it a user error– but I just discovered this UPS location has amazing front door parking in the «back». It’s located in the parking deck, and MUCH easier than I anticipated.
Friendly service and efficient. This will be my go-​to store from here on out!

Very unfriendly employee that I had to deal with at the register. Literally made me feel like I was a huge burden for shipping two packages. Sorry that your job is to help customers send packages. It isn’t hard to smile or at least act like you don’t hate the world. I never have left a review on Unilocal but I insisted on doing so after my experience here. Other employees seemed nice but this particular individual was just flat out rude.

Amazeballs is a word totally reserved for a place like this!
I love the friendly staff here and have always been pleased with the service and products received. The store is clean and organized and they always seem to have enough staff on hand to handle the flow. SO appreciated!
I return a lot of products through UPS and I love that they let me pop in and print my return label on site. I also had a package close to the holidays that I really needed to get out. I pulled up to the store after it had already closed and was so upset! I got out to see if there was a drop box on site, I was wandering around out front when an employee unlocked the door and came out to get my package. Wow! Did not expect that and was so grateful! Who even does that anymore? Most places are not even flinching if they’re closed and you are outside. But, they took two seconds to pop outside, take a package from me and make my life better. See… amazeballs!

The staff at this location is awesome. Prices are very reasonable. There very fast and reliable.

Wonderful store! I came here because I had to return a UPS package to AT&T. The lady who helped me was more than helpful and even printed out a receipt for me and let me know when the package would arrive. Most importantly, they are open until 7PM AND there was no wait! Take that USPS!
The parking is ample and although this place is a little hard to find, it is by far the best UPS I’ve been to. Note that GPS will take you to the target/​publix/​urban active complex which is NOT the correct parking. To get there from peachtree (from lenox mall) turn right onto weica and then take the first right around target and you will see a parking lot for UPS, Subway, and a dry-​cleaners.

Excellent service, very friendly people. They helped me ship ²⁰⁄₂₀ boxes without charging me extra for shipping labels. GO HERE INSTEAD OF THE BROOKHAVEN STORE. Thanks for the service