The UPS Store

Poor customer service when I went to get foreign govt documents notarized. I took in stamp paper documents that I needed to get notarized for giving special power of attorney to my father who was executing on my behalf. Upon seeing the complete lack of experience on the face of the notarized, who insisted that he is only authorized to notarize American documents (hey more power to you if you choose to not educate yourself and still expect to grow in your chosen career path) I felt I was back in the stone age! He never asked for my ID nor asked me to sign anything, he never took the time to read the official documents I provided, all he did was make his uneducated decision based on his belief that he cannot notarize non US documents. I am angry at this close mindedness. NO RESPECT.

Everytime I go into a place like this I am reminded of the kinkos skit on the Dave chappelle show. That usually puts me in a good mood and buys the inevitably slow staff some time before I burst into flames. I always seem to be in these places at unpleasant times… When I have been procrastinating and am in a rush and am pissed off at the world for my own shortcomings. This was no exception. I stood anxiously waiting to get fingerprinted and staring with hatred at the guy behind the counter who seemed to be doing nothing. As it turned out he was waiting on some slow poke to finish their fingerprints. I soon felt the same guy staring at me with what I hoped wasn’t hatred as I evolved into The slow poke who couldn’t grasp the concept of put your finger down and slowly roll it to capture the image! Nevertheless I finally got the hang of it-​he was polite and helpful and sent me on my merry way. Nice!

There are constantly new owners. I walked in and was ignored for the first two minutes. All I need was to notarize a form and they made me feel insignificant sunce I didn’t have a package to mail. But I was very irritated because they charge $ 5 just to notarize one form. I liked Sally better.

We all have to ship stuff at some point, and this is a convenient location if you choose to go with UPS. I must admit the customer service has been a little hit or miss. While I’m not expecting to be anybody’s new best friend, a little politeness can go a long way.
Time Saver Tip: If you already have a pre-​paid package, you can drop it off on the counter and skip the line.

The guy working here (forgot his name) was very helpful and friendly. I was running behind with some stuff and when I called he said he’d make sure I got it taken care of and wouldn’t close before we did. Great service.

Sally Day owns this store and it’s very neat, clean and organized. She is a great Professional and I recommend this location highly. Thanks again for the good service: o)