Computer Addiction

I wrote my first computer program 50 years ago. I used to build my own PC’s from components. I have always fixed my own problems. I have never taken a computer to a repair place. I just came across a problem that I couldn’t fix after trying for several days.
So, after checking out the Unilocal reviews, I ended up at this place.
I was thrilled and delighted about how bright these guys are. Really up on all the new stuff that I’m not. They went to great lengths to find my obscure problem and fix it. I was thrilled, once again, that they took a few days to do it because it assured me that I was not just being stupid. Most of the time in the shop was taken up with automated tests. They charged me for very little actual labor time — I think they may have under billed me on that part.
Discovering Computer Addiction has changed my perspective with regard to computer problems. Next time I’m not going to waste my time trying to do it myself, I’m going to immediately take it down to my new trusted friends here.

Went in with a busted PSU and was out the door in less than an hour. Highly recommend for anyone with computer problems over Geek Squad.

Vince is always friendly and knowledgeable. was able to buy a new computer and have all info from old computer transferred over. family has been coming here for years and have been very happy with the service. always happy to support local small businesses. highly recommend coming here with any technological issue.

Ok, computer addiction staff is awesome. Had some issues with my computer, we went there and they resolve the problem in one hr! Talk about a stress reliever !
This is the second time they have took care of us! If you want a reliable and professional service go see them. You won’t be disappointed.

I just had a great experience, although I had prepared myself for just the opposite. I’ve been to computer repair places before and gotten the run around that would last a min. of 2 – 3 weeks. These guys were not only able to fix my laptop, but while I waited in less than 30 minutes!
Okay, maybe they/​I just got lucky, but they happened to have the part my computer needed, and handled it right then & there. They seemed fair & honest — which I ALWAYS appreciate.
Kudos Computer Addiction! You made my day :)

My underage computer drank a glass of wine and went blotto. Ron, at Computer Addiction, removed my keyboard, plugged in an external one, and pronounced «this is an easy fix». He cleaned the space under my keyboard, and loaned me an external keyboard to keep me connected and working until the arrival of the one he ordered for me. The replacement arrived, was installed and I was up and running within 4 days. In every aspect of our work together Ron was professional, capable, quick, reassuring, and the price for all of his time was extremely fair. I would recommend this place to anyone and everyone, and I will definitely return the next time my laptop parties alone.

I took my «dead» Toshiba laptop to this place, hoping to find a solution…
Unfortunately, Vince (owner) was not present when I came in, and the person was who was minding the store –quoted me $ 175.00 to fix the problem.
I ended up going to another computer repair shop (in Davis, CA) and was able to fix the computer for only $ 75.00. (Saving me $ 100.00)
Vince is a nice guy, but he perhaps needs to find better help. The guy who waited on me that day was like a reject from the Best Buy Geek Squad… sorry if this comes off like an attack but what really pissed me off was when this employee badmouthed Apple!
Not only did this employee turn me off to this particular business operation, but he actually made me go out and buy a Mac Book Pro at Best Buy!!!

I have tech support through a major retailer, but the last two times I needed help to transfer date from a hard drive I went to Computer Addiction. They have worktables in the showroom, and let you watch them work on your equipment vs. taking your computer into the backroom. It breeds trust, like a resturant that has an open kitchen.
I like that.
Karen c.

This place is amazing– I brought an older computer in there not too long ago to get it running. Sometime afterwards, because it was an older computer, there had been some more issues with it. Instead of giving me a hard time about it, Vince and Ron went straight to work and when the computer started literally smoking in their office, they promptly replaced it with a similar mother board with no more charges incurred! IF THAT ISN’T CUSTOMER SERVICE TO KEEP YOUR CLIENT HAPPY, I DONT KNOW WHAT IS! I will definitely recommend them and use them AGAIN.

Would give them 0 stars if possible. Very negative experience with this business. Took my laptop in because it sounded like the fan was going bad. They broke the hard drive connector and I had to wait 5 days for them to get the part and install it. When they returned it to me the sound system was trashed — could get nothing from the machine or speakers plugged in. They had not tested it before returning it to me. Took it back and after 2 days they told me they couldn’t fix it and would not send it to authorized repair center. Got it back with the case broken to boot. The owner, unfortunately, doesn’t seem to know when he’s in over his head, or how to respond when things don’t go right. Won’t go there again.

I travel to aubun to get my computer worked on. Vince the owner is very knowlegable and frencdly. I had my computer recently worked on and i had it back the same day. Very fast and well done. i highly recommend them.

I have taken my computers to Vince for years, and they have great service, and they know what the problem is and they fix it. The prices are great and they back up the sale, with great service. I would go back and get another computer, or have mine fixed again.

People I know who’ve bought systems and services here love the place. Every time I need that special computer item when I’m visiting town, I find it here at a reasonable price. Vince and crew are excellent.

I’ve been a customer of Computer Addition for over 10 years now and they have always treated me kindly and fairly! I’m a computer person myself, so most of my trips there are to purchase hardware, but I can attest that the techs there are very knowledgeable and trustworthy.
They really won me over when my littler sister shared her experience with me about her taking her laptop to them. She’s like a lot of computer users, she knows her way around using a computer for everyday tasks, but doesn’t really feel very confident when it comes to some more technical aspects. Now, if you look the word «gullible» up in the dictionary, you’ll see a picture of my sister. The techs fixed her computer, without selling her on things she didn’t need and actually charged her for the amount of time it took to fix this issue, not just a flat fee! And to top it off, they clearly explained the problem to her, in a way she could understand. Thanks guys!

I work from home and depend on my Dell laptop. One day last week, it decided not to boot up. I have a technical assistant, but he’s in Austin and I’m in Auburn. Rather than send the unit to Austin and be without my computer for several days, I went to Computer Addiction. They told me I could have it back in less than 24 hours! They were able to clone the info on my hard drive and save me! I had to get a new drive, but they were able to put all the info back on the new drive and get me right back in business. They know what they’re doing and they respect the fact that you need expedited service.
I did try calling the Geek Squad at Best Buy, but they couldn’t even take my call, so I figured their service would be delayed as well. I’m very happy with Computer Addiction! Thanks guys!

I have bought 3 computer setups and one custom laptop from Vince the owner and have been very pleased with my computers as I had custom needs. I did not want to pay for gaming features, I dont use them, however i wanted fast processing as I will open many apps at the same time and bounce back & forth, and the ability to have tons of storage for family photos/​videos. If I ever had a problem, Phil who has been with the company for years, can trouble shoot anything, as can Vince. Store looks like a bachelor pad as far as decorating, but that is not what I’m there for and while I think these guys are too cool to call geeks, they are computer geeky as I’ve ever needed. So if you can look past the the housekeeping and goofy little bobble heads near the register, you will find some very excellent computer knowledge, trouble shooting excellence, and some really down to earth great local guys. I have always felt as though I was heard and never taken advantage of. The best part, they have always fixed any problem by the following day, and that is important for me. Now on to my faves and that is restaurants.