Raley’s

I eat a whole foods, plant based diet. Raley’s tends to have everything I need. The supermarket is always clean. The prices are decent. The workers for the most part are people persons.

Friendly staff. Decent selection of beer and wine. Lots of fresh and healthy items! Prices are a little higher than Safeway but not by much. Open late which is awesome (especially when traveling late)
Will definitely shop here again next time I’m in town.

John, the night manager, is sadly, truly a jerk. The checkers are great here, as are the fish/​meat folks, but man, that John guy could drive away Mother Theresa. I shopped here 2 years, but John finally drove me away last night by just being rude, pompous and condescending for the last time of too many. He treats many regulars, self included, like they are shoplifters — and I am not surprised to see these other reviews here saying the same thing. Raley’s — listen up — get rid of that guy! His small-​minded paranoia is hurting your customer service profile! He might be a lot more useful as a correctional officer, perhaps, but he has no place in a customer service role. Going anywhere but here now and it’s too bad because the selection is good if overpriced. I spent thousands of $$ in this store, do not act/​look like a shoplifter (not sure what one does act/​look like — but John sure seems to know), but tired of paying lots of money to be treated like dirt.

Great deli and store employees.
Very good selection on health food and many more items.

Love the peets inside! Almond milk as an option has made this my go to morning coffee spot.

We’ve shopped at all the Raley’s in the area for 20+ years. The Raley’s on Lincoln Way has been our home Raley’s for the last 6 years, shopping there at least twice a week, very often an e-​cart order. Employee Alice has always done the best e-​cart orders for us, selecting produce, dairy and meat as if she were shopping for her own family. Sky has done a great job as well. I prefer e-​cart for convenience and the store itself is rather dark inside.
My major complaint has been when using coupons at the check out, I’ve been told by at least one clerk and Manager Jon that I could not use my internet printed coupons (they were from
). He made me feel like I was shady and trying to pull some scam. It embarrassed my daughters who were with me at the time and made me uncomfortable enough to take my business to Safeway for a while, but we’ve since gone back to Raley’s because the rest of the staff have always been helpful and friendly. One would think that management would know their coupon policy. For that alone I deducted 2 stars from my review. I just make sure to carry a copy of the Raley’s corporate coupon policy in my wallet should I be questioned again.

The aisles are way too skinny here! It’s barely possible for two people with shopping carts to go by one another in some aisles. Employees are nice but it seems like their is some corporate level mismanagement going on. Problems with employee strikes in the last year or two have caused some obvious tension that the executives need to fix with some kind of peace offering to their employees. It’s clear based on the strike that the employees feel mistreated and considering Joyce Raley Teel is a billionaire, it comes as no surprise that the employees are upset by their pathetic hourly wages. Especially considering that the union that is supposed to protect these workers allowed Raley’s to place pay freezes on their employees while their CEO continues to make huge donations to charities to puff up the public image of Raley’s. I’m sure those donations do wonders when tax season comes around too.
The workers seem like great people — I give them 5 stars.
Store design is just too narrow — 3 stars.
Executive management — 1 star.

The EMPLOYEES ARE FIVE STAR. THEY DO A GREAT JOB.
However the owner doesn’t have what is a common policy of facing shelves so old stuff gets rotated and pulled.
***ALWAYS CHECK THE OUTDATES. Even today I saw much of there milk products outdated or a day before expiring. Same with any perishable. Check it and you will be okay
They have a lot of cute outdoorsy things for sale.

First, I’ll start by saying that I shop in this store at least 1 – 2 times a week. That said, I am very comfortable with the layout if the store, as well as with the employees. John, the manager, is a wonderful and attentive man. He clearly has pride in his store, and that attitude reflects in the professionalism of his employees. One of the supervisors (a small and pretty dark haired lady-​shame on me for not knowing her name) has always been remarkably helpful.
I just got back from the store, not 10 minutes ago, and told my boyfriend Adam about the amazing customer service I received. I’d realized that I had forgotten some items during our visit earlier in the afternoon. When I called, the gentleman who assisted assured me that I would be compensated for my misplaced items. I went back to the store sheepishly… I was certain the mistake was my own. After a bit, we realized that my bag of groceries had been inadvertently placed with the e-​cart items. Whoops! Likely my own fault, but the staff was so apologetic and forgiving that I left the store with a smile.
I will be the first to admit that my family is on an incredibly limited budget. But it’s the attention to detail that the Raley’s employees demonstrate that encourages me to budget just a tad more in our grocery allowance, not only for piece of mind, but for the feeling of worth as a customer.
Keep up the great customer service. You have yourself a loyal supporter Raley’s.

Went there to get some breakfast because nothing else was open other than fast food crap…
Lucky choice!
I had the croissant pannini b’fast sandwich and it was very, very good.
Cost 4 bucks, so it wasn’t cheap. On the other hand you’d get less food at McDonalds for the same price and you would feel like you ate a soggy brick.
The only complaint is that they use too much packaging-​I stopped the nice woman who worked there from putting the wrapped sandwich in a thermal bag.
I had it cut in half and was able to eat it on the drive to Forresthill.

This store is awful. John, an evening employee/​manager here, hassled me about using a DMV-​issued license (despite the fact that I’m several years over 21, and was accompanied by a friend also over 21 with a license).
If he couldn’t accept my license, fine, but rather than completing my purchase with or without the expensive bottle of port I was trying to buy, he loudly asked the man waiting in line behind me, «Are you trying to scam us, too?» as if I were trying to pull one over on them by spending my money here – a mistake that will not be repeated.
Completely unprofessional and rude.

This review is for the floral section, specifically the floral manager Monica!
(this is the bride using her hubs’ account)
My mom and I actually ended up ordering my wedding flowers here for my wedding at the Forest House Lodge in Foresthill. Long story short, no florists were all that helpful, and their flower prices were a bit pricey-​and it was getting to be crunch time.
Then my mom called Monica at Raleys and she was so helpful, informative, and clearly actually interested in her job that we took a gamble and ordered flowers through her. She double checked on prices, stayed in touch the whole time, made sure the flowers looked nice, and gave us a call when they came in and let us know that a few were still in bud form (which she had warned us was a possibility). We’d expected that and had ordered a backup, and with her buckets and tubes that she gave us for free, we made beautiful centerpieces, bouts, and my bouquet.
So thank you Monica, you came through at the last minute, and we were more than impressed!

Nice clean friendly store that isn’t a huge chain. If they’re reading, please stock Dark Chocolate Peanut M&Ms for my wife. Thanks!

Whoa whoa whoa! Traveled a few hours from the South Bay and had to stop in Raley’s for some snacks and was pleasantly surprised at the comfortable lighting, cleanliness of the store, roominess of the aisles, friendly staff and great prices! Sorry Safeway but if we had a Raley’s at home I would choose them over you.

Don’t tell anyone: this Raley’s puts something special into their «Everything» Bagel. I don’t know what, but it is highly addictive. Snowboarding is enough of an addiction… still, check out the «Everything» Bagels here for a legal high that tastes great toasted with scrambled eggs.

Three stars for having a Peet’s coffee. This store is much better than Whole Pay check, has excellent groceries. Big benefit, right off highway 80 for Bay Area folks to stop for a low cost lunch at the counter, and finish it off with a Peet’s coffee.

This one had obviously gotten the touch up… had the darker feel to it that the upscale nob hill and safeways do these days.
restroom was clean and accessible. staff was polite and friendly.
I see why my friends make this a stopover on the way back from the snow.

I didn’t do a full shopping here, but just was in for a quick breakfast and supplies for Tahoe. But the store struck me as very appealing in it’s layout, lighting, and organization. The two donut bars I got, chocolate and maple, were among the best I have ever had. Self checkout was nice. I probably would give them a 5 if I lived there and did all my shopping there, but I can’t because don’t want to assume all other aspects. But I have to say, it’s a nice store.

They’re undergoing remodel for a few months (Cashier said until August), but I’m only here for a few days. What I needed was food fast! I was very hungry and almost went to a Burger King (gag) before my aunt told me about the sandwich shop inside Raleys. Thank God I came here! They had two styles of vegetarian to choose from… and I was very happy! It was HUGE and it only cost $ 4.99!!! Can’t beat that!!!

1 star for being next to the highway
1 star for being open at nine or ten at night
1 star cause I’m feeling generous and this review is based on one visit
Raley’s if your average supermarket. A friend and I stopped by here on our way to Tahoe last weekend. Since we needed to stop for gas we figured we should picky up some beer and food. Average selection of beer. We also picked up bacon and eggs for breakfast. My friend picked up the eggs. I went looking for the bacon. The bacon was not near the meat so the layout of the store was a bit strange. The next morning I discovered 2 of the six eggs we bought were broken. He blames the store. I blame him. Come on now. Who doesn’t check for broken eggs before putting them in the cart?