This is my go to Wendy’s. It’s close to my house and I can’t cook so I stop here more than I’d like to admit. It’s good for the most part– unless you want something customized. Definitely don’t do that because they won’t get it right. But the past 2 years they offer frosty key tags if you donate $ 1, and you get free frostys for a year! I have put mine to good use.
Mark C.
Place rating: 2 Puyallup, WA
I’ve gone here a couple times now and realize why I don’t want to come back. I can’t remember exactly what my last experience was but think it was the same. The fires were cold, soggy, and mushy. I’ve only used the drive thru but parked and ate immediately so I can’t use the excuse that I didn’t eat right away. Sorry but I think I learned my lesson with this location.
Dan O.
Place rating: 1 Milton, WA
Good luck getting your order right the 1st time. Last 3 times here had to go back multiple times to get a simple order correct
Bill Z.
Place rating: 5 Tacoma, WA
Maria is by far my favorite front-counter person. Her smiles are genuine, and her hair is always fantastic. She loves her job and cleans, cleans, cleans the dining room. She is mad at the dirt. The food is always fresh, hot, and fast. If you are going to post negative reviews, speak to a manager first. Give them a chance to fit it before you Unilocal about it.
Davena R.
Place rating: 3 Pacific, WA
I just left Wendys in the shopping mall location and i would like to say that Samantha has really good customer service and although my fries wasnt that great I definitely over looked that because of the customer service i received. Thanks
Tiffany M.
Place rating: 2 Auburn, WA
Service was fast, everyone kind however the quality of the strawberry milk wasn’t what I expected. The shake didn’t taste much like strawberry and color was weak(just a small amount of strawberry on top of the whip cream). I’ve had amazing shakes here in the past.
Mel K.
Place rating: 2 Auburn, WA
My friends and i came here for an early dinner, and it was almost comical. The lady behind the counter must have thought i was overweight, cause i asked for large lemonades, and got small, and our frosty’s were filled about 80% of the way. They obviously support drinking healthy because one friend’s small coke was flat~ no fizz. They dont skimp on ice, though, no worries there. I think if my friend and i combined our lemonades, we could just about fill one cup halfway. Aha! Thats the gimmick~ 2 girls, 1 cup? Yeah, i wont be coming here again anytime soon. Sad, because that added lemon wedge the the«real» lemonade almost had me fooled.
Joshua C.
Place rating: 3 Port Orchard, WA
I’ve always considered Wendy’s to be among the better fast food restaurants(which isn’t saying much) due to its great budget menu and inclusion of lettuce, tomatoes, AND onion on its burgers. This particular Wendy’s does nothing to change my opinion. As Wendy’s is a chain, there is no variation of the standard menu, and as such, the only difference in the food is dependent solely on the quality of the workers. The workers here are mostly adequate, although the food does suffer some inconsistency from time to time. I am basing this review off my past two visits, in which I ordered the same items: The Spicy Chicken Go Wrap, a small fry, and a large chili. For my first visit, the wrap and the fry were fine– the one thing I really like about the Wendy’s wrap is the amount of chicken that is inside. Wendy’s fries are always hit and miss… when they’re hot, they’re great. In this case, they were warm so, acceptable. The chili was the problem with this meal. Sure it was warm enough, but isn’t chili supposed to be somewhat thick? Maybe it’s just me, but when chili looks and tastes like someone threw ground meat, beans, and tap water into a cup, something isn’t right. My friend specifically inquired about the chili, asking«How’s the chili today» to which he received the response, «It’s good»(and various other responses in Spanish). The second visit was actually good. The chicken wrap was warm and filled with chicken, the fries were hot and tasty, and the chili was hot and THICK. Based on the two visits, I will have to give this Wendy’s the average of the two visits — a 3 star. Before I close out this review, I think it’s important to discuss the«dark side» of this Wendy’s. Whenever we(my friend and I) go to Wendy’s for lunch, the same employees are working. My friend, who I will call A. Higher(a recipient of the prestigious 9.9 rating on ), always gets what I feel is preferential treatment. The women working all pause what they’re doing to gawk and giggle when he walks in. I believe I even heard someone say«Ay Papi» — straight out of the Will Smith song«Miami.» They give him extra friendly service and clean the tables in the dining room when he’s there(which I’ve never seen a Wendy’s employee do). There was also an instance where it appeared as if they gave him some free food, but alas, no evidence could be produced to prove this. Call it jealousy if you want(it totally is), but I think that they should treat all patrons the same, regardless of their high cheek bones.