Worst service ever! Got my order wrong. Why? Because everyone is sitting down chit chatting with their friends. One girl even looked like she was on a freaking date sitting next to us. Even the manager was lollygagging around. I won’t be coming back here again!
Matthew P.
Place rating: 2 Augusta, GA
Those poor chicken wings just can’t compete with the bulging cleavages, but they do seem to turn a lot of heads.
Valerie L.
Place rating: 1 Houston, TX
Food was mediocre, waitstaff needs to listen better as well as speak up. Orders were sent out randomly to our party of 9; kids should have gotten food first and even though we ordered at the same time, several people got food a good 10 mins after others. Nothing special or tricky about what we ordered. Payment time was a joke, too. Did not hear waitress say the card was declined(forgot to tell bank I was using the card on vacation & bank put a fraud hold on account). Signed what I thought was the ticket and started out. Manager jumped on us for walking the bill. Explained that was not the case, was not aware of declined payment. Gave cash & walked out. Called back to express disappointment in Hooters experience & was asked to hold after saying what I had to say(& I was calm & cool on phone-no swearing). I had no interest in speaking with the waitress or hearing her side, or really in any future discounts, so I ended the call. Restaurant was busy but certainly not slam-busy.
David B.
Place rating: 2 Augusta, GA
Meh. Came here for a recent UFC event(as B-Dubs wasn’t even standing room only) and snagged a seat at the bar. I sat there for the entire main card without being acknowledged, let alone served. Now sure, I could have piped up, but… should *I* have to? Especially with 3 – 4 bartenders behind the bar. This isn’t to say I wouldn’t go here again(as some Unilocalers might say), but it’s not on my bucket list.
Sean D.
Place rating: 2 Mooresville, NC
0 stars for my food taking a whole HOUR when the guys I was with got there’s in 20 minutes? No apology. 0 stars for the boring bartender who didn’t say one word to us the whole time. Bartenders should be friendly, top of the staff, and not have that«I wish I wasn’t here» attitude. The other staff seemed nice though, hence the 2 stars. Just get a table and pray the cooks are awake.
William V.
Place rating: 4 Hazlehurst, GA
My server Victoria was excellent. She was very attentive and energetic. I regularly visit different Hooters locations. She is my new favorite Hooters girl.
Ele J.
Place rating: 3 Amherst, NH
the food was typical Hooters food(pretty good) but the service was pretty bad! my husband and i sat at the bar, and there were two bartenders. One of them was rather good and on top of everything, but the other one seemed lost and confused. She added on a charge of fries without telling us it was extra(made it sound like it came with the meal) and then when I asked her for extra sauce, she just turned around and started preparing other drinks. When she gave us our bill, and we put our credit card in it, she just stood there cutting lemons and limes without ever taking it. We had to keep turning to the other bartender to get service. We felt really frustrated at the end of the night.
Shanda G.
Place rating: 3 Grovetown, GA
Have not been here since they remodeled and it looks really nice now! Lots more seating and it just looks great. However… sigh…the bathroom was so unclean. No toilet paper in 2 of the 3 stalls and lots of toilet paper in the floor. They were not that busy so someone should have checked the restrooms. I sat outside because it’s a beautiful day(and the playoff game was on) and it took 15 mins for a girl to ask me if I had been helped. It wasn’t her section but she took my order and I tipped her well. Just sat out and enjoyed the beautiful weather and the game. Hooter’s is always good for that.
Ray P.
Place rating: 5 Evans, GA
The new layout/improvements are great. TVs in every direction and they will switch the channel to whatever game you want to watch. Service is good. Food was delicious. They have changed wing suppliers or something because now the wings are HUGE! Personally, i’m not a fan because the drumettes are the size of a regular drumstick, nearly, but I get all«flappers» and that works out great. They have some new appetizers, as well, and those are amazing. The beer-cheese and bread app is to die for. It’s got melted cheddar beer-cheese. BEER-CHEESE!!!
Ken K.
Place rating: 5 Sandy Springs, GA
This review is for Master’s week — what a fun place! Didn’t have tickets, never been to Augusta… but since we just moved to Atlanta — took the drive to check it out — found out — can’t buy a Masters t-shirt unless you’re on the grounds, and even at 1PM on a Friday — tickets $ 800… Well, saw somewhere John Daly hangs out at Hooters, let’s check it out… Food was typical Hooters(3 stars in my book) — but the atmosphere was that of a college bar on game day in a major college town — lot of fun, TVs everyplace with the Masters on… and John Daly outside, taking pictures with people and just being a regular guy(selling his stuff, which was very reasonably priced). Everything I heard about Augusta was right — not much there and kinda dumpy other than the course… but the atmosphere at Hooters was a lot of fun — if you can’t get inside.
Shabba R.
Place rating: 2 Saint Pete Beach, FL
If it’s Masters week, don’t waste your time visiting Hooters. As anyone who’s been to the Masters knows, it’s like a Mardi Gras for old rich men. Hooters takes advantage of this fact by constructing a huge temporary tent and bussing in hundreds of girls from other stores all up and down the east coast. They stay in nearby apartments and work very long hours; our waitress was working 9a to midnight and back the following morning on the first day we stopped in. These long Masters week hours, and the grueling work of dealing with drunken 50 year olds hitting on them, make for mostly grumpy servers. Hooters food is not anything to write home about to begin with, so couple that with a grumpy server and a bunch of cigar smoke in the temporary tent, and you’ve got the recipe for a very unenjoyable meal. Two of our three orders for food came out stone cold. Here’s a tip though; a double Bacardi is only $ 1.50 more than a single, so no point ordering singles. We decided to give Hooters a second chance and came back on Sunday after the Masters around 10pm. Even worse than it was the Thursday night of our first visit. The tables were filthy so we sat at the bar. The bar ended up being filthy too so no point going back to the tables. The bathroom had no paper towel, the one stall in the mens room had the lock broken off, the trash can had not been emptied for hours so the pile of trash around it was about 50% more than the can would have held, the counters and toilets were filthy, the floors throughout the store were disgusting and then we encountered our bartender, Sarah Beth. She apparently is a local, so if you visit outside of Masters week, you may get to meet her. One of the most standoffish bartenders I’ve encountered. I believe she greeted us with a few words, then went about her business of cleaning(closing was two hours away). We got her attention and ordered drinks; they were made and left in front of us without a single word, for my long island she didn’t even take the time to mix it. We downed our two drinks, tried again, got another couple words out of her but that was about as good as it was going to get. Perhaps on a regular week when people haven’t worked so hard the place is better run, cleaned and staffed by people who don’t have an outward appearance of just being pissed off all the time, but that’s what you’re going to get during Masters week.
Ashley S.
Place rating: 4 Aiken, SC
The first time I went it was horrible wrong food bad service, the second time was a complete turnaround. Awesome wings, the waitress was super sweet and service was on point !!
Bill P.
Place rating: 2 Atlanta, GA
Customer service was rough. It took 10 minutes for our server to come over. Our food was made and I watched it sit in the kitchen area for another 10 and it was cold by the time we got it. It took even longer for us to get the check. Overall not a good experience.
Branny J.
Place rating: 5 Miami, FL
Regular ol’ Hooters, great wings, and goose island on tap can’t complain. Good service and nice girls.
Gregory G.
Place rating: 3 Savannah, GA
I went to Hooters to watch the UFC fight and I ordered a 20 piece boneless wings and when I got them there was only 13, the server took them back and came back with the right amount. I had 524oz beers and the last two were flat but drank them anyway, the whole night the bathroom floor was wet there is noting worse then the feeling of walking in piss all night.
Nicole L.
Place rating: 5 North East, MD
I am writting a review on here so that people know that the Daytona wings AREAWESOME!!!
Renee F.
Place rating: 3 Augusta, GA
I would give hooters five stars bc of the customer service but the food was blah. Honesty I can make better buffalo wings. The food wasn’t nasty but it was kind of bland. My husband had the platter of buffalo wings, boneless wings & buffalo shrimp… if the wings were seasoned like the shrimp it would be great! That appetizer platter was $ 15 which wasn’t worth it. The loaded tater tots were pretty good & I would recommend those. I also had the«purple hooter» which was $ 5 in a small & I mean small glass. It tasted like Robitussin with squirt of Absolute Vodka. I’ve had hooters in the past & never before have been this disappointed.
Daniel H.
Place rating: 3 Grovetown, GA
Hooters is my place for chicken. The rest of the menu is just average, in my opinion. You can’t go wrong with the beer, the atmosphere is great for watching sports. I always get great service, which makes up for the lack of quality in the food. The mixed drinks are for those who don’t know any better.
Chris S.
Place rating: 2 Chatsworth, CA
We arrived at this Hooters late, near Midnight and the place was packed(we came from Columbia after USC beat Florida in mid November) as there was some UFC thing going on. There wasn’t a single table open, but the manager grabbed us before we left and made room at the bar for us. We were thankful and received good service. The food, meanwhile, was poor. Our burgers tasted like salt packets, the wings were so salty you couldn’t even eat them and other than the beer my buddy had, nothing was edible. We paid for our meals and left early. The food was that poor.
Scott H.
Place rating: 2 Kent, WA
Cute chicks… check… Customer Service… remains to be seen, especially in a Tuesday afternoon after a lunch rush. I wasn’t dressed like a bum, I was ready have a beer or two. I get it, boobs, beer, and wings… but this is not my 1st Hooters. From Newport Beach, CA to Portland, OR to Seattle, WA I’ve always had a good time. It seems the nostalgia has worn off. There are other places that are picking up that torch.