Biondi Diamond Jewelers

This store has few contemporary designs and the woman was pretty snooty/​stuck-​up. Not a place where I’d spend my money… there are plenty of other jewelers who are kind, honest, and respectful.

Explain something to me — Why do they advertise that they buy gold but don’t follow through on it? They said they were interested in buying my gold. Dennis had every excuse as to why he couldn’t do business every time I came in. Finally he stopped responding to my request to know if he was interested or not. What they really should say is «Hey, we’ll jerk you around then ignore you.» A total waste of time. Based off of that I wouldn’t recommend buying anything either. Comes across as slimy & dishonest. Too bad.

My wife and I took several watches there to have the batteries replaced. We took ~4−5 watches in the first time, and when we got them back one of the watches had been damaged pretty badly on the face. They did not point this out to us, and we didn’t notice until we were walking out, and had to come back and point it out to them. After it was pointed out, they did acknowledge they were aware of it and offered to replace it — first, I think this is something THEY should have brought to our attention, not hoped that we wouldn’t notice. They couldn’t find the exact watch, so offered to give us cash instead. We took the cash — and it may have been a reasonable price for a used watch, it certainly wasn’t enough for us to replace the watch they damaged.
Stupidly, I had taken a second set of watches to them while this process was on-​going in order to have the batteries replaced in them. I made certain to ask them to be careful — and this time I got the watches back with no damage. However, one watch wasn’t working, and when I asked why was told there was a problem with the movement, they tried replacing the battery and it didn’t fix it. They still charged me for the replacement battery, and again this was something I had to ask about, not something they pointed out to me. I took that watch to Matheu’s in HR to see if they could fix whatever was broken with the watch. After they inspected it, they said they couldn’t find anything wrong with the watch and said they would like to try a new battery (I had explained to them that the battery in the watch should be new as it was just supposedly replaced at Biondi). I agreed, and sure enough the watch worked fine after Matheu’s replaced the battery (and is still clicking away just fine to this day). Recently, the battery in several of the watches we had taken in on our initial trip have again stopped working, less than one full year after having the batteries replaced. In one watch i understand, over multiple watches I’m suspicious — I sincerely doubt that Biondi is using new watch batteries and I’m certain they typically don’t have competent people changing out the batteries. I won’t ever go here again, which is unfortunate as I live literally 2 mins away.

I looked at a couple places before settling on Biondi for an engagement ring. I worked with Dennis and Tiffany and they were exceptionally helpful. I was extremely picky and they showed a lot of patience. Once I finally picked out a setting, they were able to accommodate my 10 day deadline! This included sending out specs for a custom setting from one of their dealers. The best part, they were $ 300 under the quote they gave me and 4 days early.
When I came to pick up the ring, Tiffany and Dennis’ wife were so happy for me and I could tell they really cared about my experience and wanted to hear all about how I was going to propose and took a pic to add to their book of engagements. Finally, they asked for my girlfriends address so that after I proposed they could send a letter to her explaining my experience in the store and all about the ring selection process, along with the picture of me picking up the ring.
I had a wonderful experience at Biondi, I love that it is a family owned place and will definitely come back for our wedding bands.
Thanks Biondi!
Chris C.

In November Biondi was the first place I stopped when finally deciding to take the plunge and buy my girlfriend an engagement ring, and it ended up being the last. That’s not to say I hadn’t done my research. I had spent months looking at prices and styles online all while trying to piece together what the girlfriend liked without giving away the surprise.
The prices seemed in line with what I expected, but I didn’t find something that completely jumped out at me in the showcases. I was working with Tiffany, and she had very clearly been paying attention to everything I said as when we discussed a custom designed piece she was confident she could help make something special that was still within budget. She put together a list of the things I told her my girlfriend liked and let me know it’d be a week or 2 to get a mockup to me.
A couple of weeks later I received my email with mockup and it was 100% the perfect ring. I didn’t ask that a thing be changed. Tiffany then assisted me with picking out the perfect stones and the fine folks at Biondi got started making the ring.
Roughly a month after the first visit I picked up the ring that will now grace my soon to be wife’s hand for the rest of her life. She absolutely adores the ring, and has been back to Biondi to have it cleaned twice and has nothing but great things to say about Tiffany and the rest of the folks at Biondi.
Thanks for making me look so good, Biondi! You’ve gained a couple of lifetime fans and customers!

I’m loyal. I have had jewelry repaired here before and it was great. I recently had a ring stretched, a necklace appraised and my diamond ring reset into a custom band. They were AWESOME! Jenn and Tiffany were amazing walking me through the design process and put up with my pickness (they say I wasn’t picky!) about it. The ring turned out absolutely beautiful. It is one of a kind and I absolutely love it. To top it off, the price was RIGHT! I stopped in today and told Tiffany that I am a loyal customer. Above and beyond doesn’t begin to describe it. I have and will continue to make the 1 hour drive to see these guys. Loyal.

WOW! These people are class acts! They went above and beyond when it came to customer service and the repair work. Mind you, it is a small ring/​pendant that I had repaired but it meant the world to me because it was my great grandmothers’. They showed me the stones, under microscope, so that I would know that I received my exact ring back. When I went to pick it up, there had been a mix up and it hadn’t been worked on yet. They fixed it right then and there and didn’t charge me. These jewelers have integrity and finesse… I’ll be back and would recommend these great people to anyone!!! Thank you so much!

You can’t beat the customer service or product quality here. My parents have been customers for years and followed them to this new location. My fiancé and I became customers when he purchased my engagement ring here and they have been nothing but helpful with everything from sizing to refitting the ring with a new stone.
I will remain loyal to this local, family owned company for many years to come. Dennis and his wife are lovely and Jen helped me choose my new stone.

Dennis and his wife do a fine job! Enjoy a beverage as you walk around googling collections from Hearts on Fire, Simon G, and many more. Dennis definitely has an eye for diamonds and let me look at diamonds under his microscope! The minute my boyfriend and I walked in, we were greeted by everybody. He showed me the exact setting I searched high and low for. Give him a budget and he will do anything to help you out! Unfortunately I don’t live in Denver, so the boyfriend will have to make decisions for himself, ha!
I definitely recommend Biondi to anyone :)

Biondi Jewelers have done above and beyond to help my fiancée and me with our jewelry needs. It all started when I inherited my grandmothers wedding ring and they gave me a free estimate on how much it was worth and they cleaned it for free. Because they were so nice in helping me with this process I told my then boyfriend, now fiancée that when he was ready to make sure and go see the folks at Biondi. He did and was pleased with the service and the custom jewelry options. I then went back to get my ring sized and they were able to turn it around within hours since I had a dinner with my future grandmother in law that night! The owner and his staff are VERY friendly and helpful. The jewelry they have is gorgeous and the selection is great! They do custom jewelry work which is great since I have the diamonds from my grandmothers ring.
Over all I could not be happier and I would recommend anyone looking for high quality jewelry with outstanding service go to Biondi. I will certainly be going back for ALL my jewelry needs.