Michaels

Very friendly staff, easy to navigate aisles and very organized stock. I have to be careful though that I don’t spend too much money! Be sure to sign up for emails, so you know when the sales are and they’ll email out coupons. Love Michaels.

There always kind at the store. The staff is friendly and the store is always well-​maintained.

We frequent this Michaels often and always have had a good experience, but this holiday season I felt that the manager, Rich went above and beyond. As a 4^th grade teacher, I am always looking for good deals for my students. I wanted to make miniature gingerbread houses with them, but saw that the coupon I had wouldn’t be in effect for two days. I asked the manager, Rich, If the store could hold them for me until then and he said that he would honor the coupon today and he gave me the already discounted price! He went above and beyond and my 30 students had a blast and I stayed within budget! Thank you for caring about your customers.

I maybe go to Michaels once a year, usually when I’m looking for holiday decorations or when I finally commit to completing a Pinterest project I pinned years ago. I stopped by this location for the former reason and instantly remembered why people are obsessed with this store. THEY HAVE EVERYTHING! Not only did I find Xmas décor but I also found gifts for my secret santa at work, birthday gifts for my winter friends and random photo frames for 50% off. Along with their sales you can pull up coupons on their website so I got an extra 20% off everything I purchased that day. Add to that, every employee had an authenticity about them that makes me want to come back asap… or whenever next pay day rolls around.

I will never spend a dime here again. I could not find an employee to save my life. Once you do they don’t even acknowledge your existence. It’s as if it’s a chore to help you Every time I’ve been there I was told they don’t carry what I want. My first visit here I asked where the sequins were and he asked what they were. I serious had to describe what a sequin was and he still had no clue. How stupid can your employees be? What is the point of this store if you carry nothing useful. and have zero help. I’m better off driving the distance to Hobby Lobby, at least there the workers there have compassion and know what the store carries. Someone seriously needs to educated the workers there. I wish I could give a zero star review. Shame on you.

Excellent customer service!
Yes. It actually still exists in rare pockets of the world!
While walking through the store I noticed a customer struggling to load her overflowing cart with two large pillows. Almost immediately, an employee walked up and asked if she could take the pillows to the check out area so the customer didn’t need to make room in the cart. Give that lady a raise!
Then, as my family was walking to the car, our cashier came running into the parking lot to give us some merchandise we accidentally dropped on the way out. And then she took our cart so we didn’t have to return it.
Why can’t all my shopping experiences be this pleasant?!
Well done!

Went in tonight at 530 to exchange stuff I’d purchased. They offered instore credit for the lowest price the items had have been sold for for store credit-​so lost half the value of the purchase. So I went to find something to spend the credit on. I waited in line for 15 min with the only cashier that was open. When she rang me up the clearance item I thought I had picked rang up double what the barcode below it stated. She had another associate check the price and she said the double $$ as well. I Asked for the associate to stay there so I could see what she was seeing. She showed me a separate barcode next to it w the size in 4 font stating the clearance sign was for the item behind it on a seperate shelf. This is extremely misleading and merchandised very poorly! When I walked back to the front of the store to finish my transaction the only cashier that was working then told me I needed to get into the back of the line behind the following 5 people that had walked up behind me while I was waiting in line the 1^st time. I was in mid transaction-it’s pretty rude to make a customer stand in line twice for the same transaction that the store tried to charge me double what the item was marked. Overall very poor customer experience!

They changed the layout of the store, not their fault but, I AM SO LOST!
It was easier to find things the old way, however I can’t complain, I suppose I should accept the fact that things change.
I have slowly started to learn where the things are I go to often. Bags for treats, markers, kids art projects, etc.
The staff is always nice and helpful, the registers are always busy however it goes quickly so it’s perfect for my little ones and their attention span.
Thankfully my kids are big on sweets, but the HUGE partition full of candy while you are waiting in line is a bit unfair to parents.

I like Michaels for quick standard stuff like a brush or a tube of paint or even gesso. I like the fact that I can just run in and grab something. They have good prices on canvas packs, and when you get the 20% discount coupon, it’s a good idea to stock up, but for the majority of my supplies I go online, but I like having Michaels available for quick in-​and-​out items.
This one in Aurora, at Southland Mall is my standard one, but I haven’t been in there for a while, and they had re-​organized and I had a hard time finding the stuff I need. It also looks like they stopped carrying some of the items I normally get, or where just out.
They have very helpful people, but if they don’t have what you are looking for, helpful people can only help so much.

This is my go-​to craft store. It’s nearby and I recently discovered that they will accept coupons from Hobby Lobby and JoAnne’s as well. One coupon per day. So I take all my coupons there and get 40% off all the time!
They have a great selection of crafty stuff here too. I still go to JoAnne’s for fabric, but I get a lot of jewelry, scrapbooking, painting, etc. supplies from Michael’s.

Hmmm how to start this off. I’ve been to probably 4 different michaels locations: two here and two back in va. This one is no different than the others. Their prices are high (always have a coupon) and you have to hunt for someone in order to get a question answered. Other than that, I haven’t come across any rude associates and they are helpful… only if asked though. Lines can be somewhat long. A lot of the times they only have one register open. But I can usually find what I am looking for (which at the moment is wedding stuff). If you are looking for lower prices you may want to look elsewhere or online.

Michael’s is one of those relatively expensive places that you don’t think to go to unless you’ve been everywhere else and they don’t have it and you realize that there’s a craft store right here. I never enter the door unless I have a coupon, cause that will at least bring their prices down to a manageable level. An average coupon for something like 40−50% off.
But I have bought quite a few things here: picture frames, poster frames, crafty stuff, etc. When you walk in the door you’re assailed by the massive stuff packing every inch of the place, including the walkways. Good luck trying to walk 2 abreast down the aisles.
Come with a coupon and a plan of attack for exactly what you want and you should be able to get in and out with ease.

I am not a super crafty person. Still from time to time I need a craft store and I seem to end up at Michaels., The benefit of Michaels is they are EVERYWHERE, so they get my business for that fact alone. However, I do find them extremely overpriced on regular price merchandise.
I do find that if you wait for their sales then you can get some reasonably priced merchandise, but sometimes you just can’t wait for the sale!
This one is in Southlands and a bit quieter than others. A bit newer too. Still don’t expect a super tidy store. It is packed floor to ceiling with various crafty crap. Still it does the job.