On The Border Mexican Grill & Cantina

Food was very good, but the service was not! No «thank you» or «you’re welcome» or any acknowledgement other than order taking. Had to ask for more iced tea and water. The manager was picking up plates from the tables; needs to spend more time listening to his workers’ interactions with guests and providing coaching.

Good food but terrible service. Waited 15 minutes to be seated and then almost 10 to even get our drinks. Very slow service. Wouldn’t recommend for people wanting a quick place or with little kids.

My husband and I went here for the first time tonight. Always drove by it and wanted to give it a try. Tonight we finally did and we were not disappointed. First, we were greeted wonderfully. Our server came fast and was very attentive. Chips and salsa were fantastic. Our server asked us if we wanted to try the queso my husband loves queso so we gave it a shot. It was absolutely delicious. Our server had asked us if we had ever been there before and of course we hadn’t. Next thing we know the night manger came over and greeted us and gave us the queso on the house and wished us a great dinner. She was beyond friendly! A+. Finally my husband and I ordered fajitas he got the ultimate fajitas and I got chicken and steak fajitas. They were so delicious and filling. The meat was so juicy and tender. Ordered sopapillas with honey for dessert. Delicious as well. Our server checked on us constantly. There was never a time where we had to look over our shoulder for our server to refill our drinks or ask for anything. He was amazing. Everything from walk in to walk out was A+ in our book and will be returning.

Go for happy hour and see Charles at the bar. Guacamole and margs, order marg w fresh lime juice tons better than the house mix. The bartender makes it more than just a chain restaurant.

Slow & got food poisoning Saturday April 17^th 2016.
Had 2 mini chicken fajitas from the smaller portion menu and regretted it within the hour /​all night. So gross, never going back

AMAZING SERVICE. The food was okay but the drinks were good and our waitress was was great.

Food was good, but extra salty! My daughter’s fries had so much salt! My margarita literally had no alcohol, but tasted great! Great food and service!

Decent Mexican fare, good margaritas (cactus recommended).

We usually avoid chain restaurants, but come here occasionally for the Guacamole Live! and a Margarita, which we’ve always enjoyed. We decided to drop in today. The menu was somewhat different, but seemed okay. However, even tho it looked like the waiter made the guac as usual, it was very bland and unremarkable. We were both so disappointed. Then, we ordered Ultimate Fajitas. Another huge disappointment. The plate was half full of grilled squash with only a few onions and peppers as you’d expect with Fajitas. It was served with garlic butter, which was weird. The shrimp didn’t seem grilled at all, while the squash was burnt on the bottom in places. But, worst of all, my entire plate was so greasy, heavily salted and especially peppered, it was inedible. Both chicken and steak were tough. I just got the impression that they were trying to cover up bad food with salt, pepper and hoped I’d dump that weird butter concoction over the top and call it good. The waiter was nice and kept our drinks filled, but when told the meal was almost inedible, he said he’d tell the chef «for next time». That didn’t help me and was $ 17 down the drain. We just had the overall impression that they are“going cheap”, trying to cut costs. We won’t be back.

The staff and the manager were wonderful but the food was not. I take that back. The chips and salsa and homemade flour tortillas were very good. It just wasn’t what I was expecting. I got the cheese enchilada and a chili relleno and they were both very bland and dry. Usually they are smothered and covered in gobs of gooey cheese but I guess tex mex is different. The sopapillas were covered in cinnamon sugar. Why??? I would eat at casa Bonita before going back here.

Even chipotle is yummier than this place. The chips and dips weren’t very good. The food was very mediocre. The mixed drinks weren’t very good either. Overall I wouldn’t come back.

Nice place. I like it. Was happy when I walked out

After previously experiencing a bad experience at On The Border, I decided to give it a shot again and it was wonderful !!! I am very happy to note it was worth the shot and defiantly had some good choices of food !! I have allergies and they were very helpful when accommodating to my restrictions !!! Good sized portions and great for family outings. Staff is friendly and food is good with many options ! Will return back and I will say you MUST get the Sopillas if you love sopillas and go they are huge and coated with cinnamon and sugar !! Amazing and hot accompanied by chocolate sauce, which I asked for agave instead.

Never had a bad thing here. Love the margaritas and steak fajitas! Service is always friendly and quick to help.

Much better service than the last time we were here over a year ago! Way to go !!! Food was good too —

Great staff! Had a sense of humor not overwhelming us with there stress or being to busy. Took time to enjoy there job. The food is always awesome. The Border sampler is a great price, feeds about 4 people and is good!

I am completely an anti chain restaurant person. But, unfortunately The Southlands area only has chain restaurants. Also, I usually make my own Mexican food for my family as whenever we have gone out to a Mexican restaurant I’m always bummed because we over spent and I know I can make my own and it’s much better.
Anyway, my family went here just because chips and salsa sounded really good and the location is super close to our house.
Great service upon entering, restaurant looked clean, and our waiter came right over and asked about drinks.
Dinner came out pretty quick and portions were very reasonable sizes. And, to much of a surprise the food was very good. I will have to say I will definitely return to eat here.

Came here for a complimentary Veteran’s Day dinner. Service was prompt and very polite. The food came out quickly and had a nice presentation. Food came out hot and well-​prepared. Also, the chips and salsa were great! I’d come here just for that.
All in all, a solid meal. Thank you On The Border for supporting military veterans. I will be back!

Addicted to their chips and salsa!

We stopped in the other night for a fun date night. I had a good house margarita. The chips and salsa were really good. We had to wait quite a while for our food. Our waiter was good, he knew things were slow. In fact, the manager came by and asked us how things were. We said they were good and didn’t complain to her. She did go talk to our waiter and he told her that our food was slow. She came back to us and we admitted that, yes, we’d been waiting, but we weren’t going to complain. She very graciously and against our pleading comped one of our meals. Despite having to wait just a little for the food, it was very good and very hot.
We definitely will be back. It may become our go-​to Mexican place down in our area now.