Tires Plus

Went here twice for tire repair and both times they said we can get to shortly just leave it with us. After 5 hours of waiting i decided to take it somewhere else

So I made an appointment for 11 am next day. When I arrived I waited about an hour for the front desk to inform me that my tires were not here at the store and had to be delivered. They said they were on the way so I waited another 2 hours and my truck was still sitting in the parking lot. I’m writing this while I wait here 3 hours in and still not being worked on. They now have offered a free oil change on a different visit and 60 bucks off. That’s great and all but I’ve lost more money waiting and missed 2 appointments now. NOT HAPPY AT ALL WITH TIRES PLUS $!!!

I live 1500 miles from here and my rented car’s computer was complaining about low tire pressures. I stopped in and asked a tech to take a look and he explained the TPMS (Tire Pressure Management System) can be very sensitive on some cars. He added air to each tire and confirmed pressures and I was on my way. Saved me a trip back to Hertz and the warning messages stopped. Nice to get a favor — and peace of mind — so far from home. The whole visit was maybe 6 minutes but I sure appreciated it. Thanks, Clinton!

The staff at Tires Plus were very helpful. They were concientious of my time and budget. They did not try to push me to buy things that were unnecessary. As a woman, I get wary of getting work done on my car. However, I had a great experience. They were very fair. Great place. I highly recommend them!

OK
Went in for an oil change, advertised with a coupon at $ 22.99, with a $ 2.50 added charge in small text for recycling, and then $ 1.50 tax (and its not mentioned that tax is not included on the coupon). Includes oil filter change (which apparently ought to be changed every oil change according to various resources on the web), and up to 5 quarts of oil.
My car’s engine is at 5.5 quarts I believe, and they didn’t charge me extra.
However, they did point out that my air filter and cabin air filter were dirty and needed to be changed. I was charged $ 66 for their replacements, however, apparently they each cost about $ 10 a piece to replace and are easy to change yourself.
I think that being «overcharged» like this is «standard» and now I know that next time (in 12,000 miles), I will be able to change my own filters.
They also made another recommendation that is not crucial which would cost about $ 400 ($ 120 for parts and the rest for labor). Guess I gotta read up on it and learn so that if they push it next time, I’m informed as to whether the cost is reasonable, and as to whether its actually a necessary cost.
In my un-​expert opinion, a very standard place for car service, I would go there again, the guys working there did seem decent enough and I did get to observe them doing some of the work. (Some places don’t let customers come to the back at all which can be annoying.)