ABC Fence Company

The builder of my house hooked me up with these guys and I may never forgive him. They were supposed to put in an additional gate when they put in my wrought iron fence but they didn’t do it. They told me to reschedule which I did and here I am 3 months later and still no gate. I’m told numerous times next week and it never happens. I never get called back or responded too. I can honestly say this is the worst company I have ever dealt with and would not recommend them to anyone.

I have a new home with a fence that was built by ABC fence. I need a gate on the other side but I can’t get them to return my calls. I have called 5 times, each time the person told me Ryan would call me back. I even walked up to them as they were installing a fence in our neighborhood. The person told me he would come over tomorrow, one week ago … giving two stars only because the existing fence is good.

ABC fence is a company to stay away from for fence work. There is leaning of two sections of my fence in a short period of time. This is the company used by my builder for fences and it was already installed when I bought the house. I have called several times in the last 2 weeks and left contact information each time as if I have never called (they continue to ask for information). I have been told that they are «too busy,» «indefinitely busy and booked,» and «very busy.» I have explained that I am willing to wait but would like a call back to get scheduling options to come look at the fence for repair. Despite my time and efforts, I have never received a return call.
Stay AWAY from these folks… poor work and an even worse customer service ethic/​approach.

I’ve used ABC Fence on rental properties as well as our own house. Raoul was the gentleman that always came to provide the quotes and verify the work. We loved their prices, customer service, and work.
Raoul was out our house earlier, provided a quote, fence work then had to be approved by the HOA, which it was. I called ABC Fence with this info so that we could have the work scheduled. Well, Raoul has retired (SO HAPPY for you Raoul!!), and the customer service stinks. No return calls from the supposed «manager» to have this work scheduled.
Needless to say, all our fence work will be going to a new company and I will be letting the property management company know that ABC Fence is no longer reliable (they recommended ABC Fence to us initially years ago).

Called for a quote. Never heard from them. Too bad, my half acre needed some new fencing.

I chose ABC to update my standard wood picket fence because they were putting in the fence next door, and the team looked like they they did a good job. When I started getting quotes, I also found them to be one of the better options.
The team showed up on a Thursday, put in the posts and removed the old fence. While removing the old fence, they caught a sprinkler pipe and busted it. I knew this was a possibility, but I also had them working blind (no schematics of the sprinkler layout), and came to find out their were sprinkler pipes all over the place where I asked them to work. I think they did a great job only catching one of them. Ryan was super apologetic about it and helped me understand exactly what I need to do to repair it ($ 6 at Home Depot), easy fix.
The finishing team showed up the next day and knocked the job out quickly. The fence looks great, the price was right, and everyone was super nice. The only reason they didn’t get 5-​stars is because it took a while for them to respond initially. It sounds like there were some sick days, a wrong number written down and the amount of business that influenced it, or else it was a five star job. They also charge a fee to use your CC (3−5%, cannot remember) so paying cash/​check is cheaper.